Ok, I'm from Texas so i know how the food should taste. Um, i was not happy. Hamburger was very bland. My wife ordered brisket to go on top of her potato. It tasted like wet shredded cardboard. Not going back. Waitstaff very nice.
Atmosphere: 2
Food: 1
Service: 5
Juan Naranjo
It was very busy when we went but our server Erika was attentive and patient she was a great server
Lori Mehring
I've never had a bad meal there
Atmosphere: 5
Food: 5
Service: 5
Erick Uribe
Terrible service, the employees are starving, they look down on you for being a foreigner and want excessive tips.
Emylya Sanders
Server was not friendly, rarely checked on us, took probably 10 minutes of waiting for her to come by so I could order another drink, our meals took forever, and when we finally got it, my steak was overcooked. It wasn’t until a manager stopped for the normal check in probably 10-15 minutes after I realized the steak was overcooked that we were able to send it back. Then, somehow a rare steak took another 15-20 minutes to come out. Terrible experience overall, especially when it’s usually great.
Atmosphere: 2
Food: 2
Service: 1
Amber Chromcik
Love me sum Texas Road house n the wait staff is the BOMB
Atmosphere: 5
Food: 5
Service: 5
Bessie Fair
Great waitress and food
Heather
Horrible service. Horrible food. Picked up, was given zero utensils asked for, kids ordered chicken critters i asked for extra ranch. I didnt even get 1 ranch and the chicken is cooked to dark brown and dry shrimp is rough and inedible. I asked for 3 side salads with extra parm and got zero parm and the package was 1/4 full. I call and the phone just loops over and over and I cant reach anyone. I even tipped online 20%. I will NOT return and will tell others to go to Oak Creek. This is ridiculous. Dont waste your Money!
This is an addendum. I filled out the form that you requested…You sent me an email with a $30 gift code and told me to come back and eat there. Not only does that amount not cover my bill for food that we didn’t get to eat. I also told you I would not be returning. I asked for a FULL refund. I took this to the Better Business Bureau. Once again, thanks for not caring about your customer.
Food: 1
Service: 1
J\u0026H Colin
Kacey was without a doubt the BEST server we have ever had! Absolutely amazing service, great food, and a good time. She completely went above and beyond to make it a great experience!
Atmosphere: 5
Food: 5
Service: 5
Illinois Pipe Welder
Ordered takeout for my family of 4. Not one thing was right. Every meal had something wrong with it.
So disappointing I travel the country and eat TR all the time and it’s always top notch. Not this place
Food was cold terrible service. Very disappointed usually love Texas Roadhouse.
Atmosphere: 2
Food: 3
Service: 2
Kurt Michelle Sholly
Great service, food was fine atmosphere was a bit loud but expected.
Food: 5
Service: 5
Gregg Keating
Arrived at 5:45 asked for table. Was informed that a table was being cleaned have a seat they will text when ready. Checked back 30 minutes later and was told the table they told me about had to go to someone else. Be patient they have not lost my reservation. They also stated that several tables were wrapping their meals up should be just a couple more minutes. We waited in lobby 1 hour and 15 minutes. Got frustrated and went across the street to Olive Garden and was seated immediately. 2 hours later and still no text about a table being ready. Do better road house.
Service: 1
Mary Swain
The rolls! When did they change up the sizes. I love it. Especially for little or big hands. Amanda was very attentive. Drink results before they were asked for. Speedy food, and immediate seating when we arrived. Fantastic.
Ok, I'm from Texas so i know how the food should taste. Um, i was not happy. Hamburger was very bland. My wife ordered brisket to go on top of her potato. It tasted like wet shredded cardboard. Not going back. Waitstaff very nice.
Atmosphere: 2
Food: 1
Service: 5
It was very busy when we went but our server Erika was attentive and patient she was a great server
I've never had a bad meal there
Atmosphere: 5
Food: 5
Service: 5
Terrible service, the employees are starving, they look down on you for being a foreigner and want excessive tips.
Server was not friendly, rarely checked on us, took probably 10 minutes of waiting for her to come by so I could order another drink, our meals took forever, and when we finally got it, my steak was overcooked. It wasn’t until a manager stopped for the normal check in probably 10-15 minutes after I realized the steak was overcooked that we were able to send it back. Then, somehow a rare steak took another 15-20 minutes to come out. Terrible experience overall, especially when it’s usually great.
Atmosphere: 2
Food: 2
Service: 1
Love me sum Texas Road house n the wait staff is the BOMB
Atmosphere: 5
Food: 5
Service: 5
Great waitress and food
Horrible service. Horrible food. Picked up, was given zero utensils asked for, kids ordered chicken critters i asked for extra ranch. I didnt even get 1 ranch and the chicken is cooked to dark brown and dry shrimp is rough and inedible. I asked for 3 side salads with extra parm and got zero parm and the package was 1/4 full. I call and the phone just loops over and over and I cant reach anyone. I even tipped online 20%. I will NOT return and will tell others to go to Oak Creek. This is ridiculous. Dont waste your Money!
This is an addendum. I filled out the form that you requested…You sent me an email with a $30 gift code and told me to come back and eat there. Not only does that amount not cover my bill for food that we didn’t get to eat. I also told you I would not be returning. I asked for a FULL refund. I took this to the Better Business Bureau. Once again, thanks for not caring about your customer.
Food: 1
Service: 1
Kacey was without a doubt the BEST server we have ever had! Absolutely amazing service, great food, and a good time. She completely went above and beyond to make it a great experience!
Atmosphere: 5
Food: 5
Service: 5
Ordered takeout for my family of 4. Not one thing was right. Every meal had something wrong with it.
So disappointing I travel the country and eat TR all the time and it’s always top notch. Not this place
Food: 1
Restaurantji Recommends
Food was cold terrible service. Very disappointed usually love Texas Roadhouse.
Atmosphere: 2
Food: 3
Service: 2
Great service, food was fine atmosphere was a bit loud but expected.
Food: 5
Service: 5
Arrived at 5:45 asked for table. Was informed that a table was being cleaned have a seat they will text when ready. Checked back 30 minutes later and was told the table they told me about had to go to someone else. Be patient they have not lost my reservation. They also stated that several tables were wrapping their meals up should be just a couple more minutes. We waited in lobby 1 hour and 15 minutes. Got frustrated and went across the street to Olive Garden and was seated immediately. 2 hours later and still no text about a table being ready. Do better road house.
Service: 1
The rolls! When did they change up the sizes. I love it. Especially for little or big hands. Amanda was very attentive. Drink results before they were asked for. Speedy food, and immediate seating when we arrived. Fantastic.
Atmosphere: 5
Food: 5
Service: 5
Avoid.
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