Great location, always buzzing. All of our orders have been prepared accurately and on time. The location is clean and the staff a delight.
Melanie Kusch
I called and ordered one party box of 20. We talked about it and I wanted 10 turkey five ham and five Italian when I went to pick them up. They had four party boxes and said that that’s how I ordered it. I did not order four party boxes. It’s so upsetting that someone cannot take an order correctly over the phone. I spent time making sure that the lettuce tomato and onion was separate so it was a long conversation.
Mark Jacobs
Prices keep going up. They messed up the order, I ordered turkey, and I got a surprise meat.
Andrew La Roche
This Cousins has a very new and clean feel to it. When we ordered our food the staff was so very nice. Our subs came and were all nice and fluffy bread, not crushed like some other sub places. Visited with my kids and their half size subs were plenty large even for my middle schooler who can eat way more food than me. Definitely will be back here for more subs.
Brady Harper
This was a pretty good place to get subs. The bread is amazing.
Michael Mitchell
Store was cold, the clerk didn't try to upsell me to a combo or even a bigger sandwich, I got a cheese steak and there was more lettuce than meat. 2 employees were talking how it sucks there, and one was swearing every other word. The other guy was telling him to watch his language but he didn't care. Needless to say we won't be back .
Atmosphere: 2
Food: 2
Service: 1
Trysten Chwala
Shitty service. Just went to this location and got rushed to order. They didn't even let me choose what bread I wanted and I was going to get more than a sub and she rang it up before I could even say anything.
Atmosphere: 1
Food: 1
Service: 1
Amanda Gauger
Will not be going back to this location. Terrible service and even worse food! The order I placed was completely wrong. One sub was a simple clue with no tomatoes or onions with bacon. Instead we got a turkey sub with pickles, tomatoes, onions and something that made it spicy and wrong cookies. My family will not be returning. The Waukesha locations are much better.
Jason Lawien
Terrible service. I only wanted a bowl of chili and it took almost 10 minutes
Ann Lewis
I can’t say enough great things about Cousins Subs! I recently placed a catering order for my daughter’s swim party, assuming it would be delivered, only to realize that I was supposed to arrange for DoorDash. With a dozen kids to supervise, I was in a total bind. Enter Derek, the amazing manager at Cousins. He completely saved the day by personally delivering the order himself, even though it wasn’t their responsibility! The subs were delicious, the service was above and beyond, and they truly made our party a success. Thank you, Cousins Subs and Derek, for going the extra mile!
Wife and I stopped in for lunch for our first cousins experience. Although the subs tasted great, they were a bit bready and not as loaded up as we hoped. Here's what I ordered vs what I got :/
Atmosphere: 5
Food: 3
Service: 4
T D
You tip them, and then you wait 15 minutes for your order while they fulfill telephone and app orders, and then they still get your order wrong.
Atmosphere: 4
Food: 4
Service: 2
Jeff W
I love it for what I get: Ham and Provalone sub. Great bread and mayo paired with all the other great ingredients. I don't love the other subs as much, but that just comes down to what a person likes.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Ham & Provolone, Italian Sub
BloodLustAngel
Everything was good except we ordered 3 steak and chesse on garlic herb bread but got Italian instead ?
Great location, always buzzing. All of our orders have been prepared accurately and on time. The location is clean and the staff a delight.
I called and ordered one party box of 20. We talked about it and I wanted 10 turkey five ham and five Italian when I went to pick them up. They had four party boxes and said that that’s how I ordered it. I did not order four party boxes. It’s so upsetting that someone cannot take an order correctly over the phone. I spent time making sure that the lettuce tomato and onion was separate so it was a long conversation.
Prices keep going up. They messed up the order, I ordered turkey, and I got a surprise meat.
This Cousins has a very new and clean feel to it. When we ordered our food the staff was so very nice. Our subs came and were all nice and fluffy bread, not crushed like some other sub places. Visited with my kids and their half size subs were plenty large even for my middle schooler who can eat way more food than me. Definitely will be back here for more subs.
This was a pretty good place to get subs. The bread is amazing.
Store was cold, the clerk didn't try to upsell me to a combo or even a bigger sandwich, I got a cheese steak and there was more lettuce than meat. 2 employees were talking how it sucks there, and one was swearing every other word. The other guy was telling him to watch his language but he didn't care. Needless to say we won't be back .
Atmosphere: 2
Food: 2
Service: 1
Shitty service. Just went to this location and got rushed to order. They didn't even let me choose what bread I wanted and I was going to get more than a sub and she rang it up before I could even say anything.
Atmosphere: 1
Food: 1
Service: 1
Will not be going back to this location. Terrible service and even worse food! The order I placed was completely wrong. One sub was a simple clue with no tomatoes or onions with bacon. Instead we got a turkey sub with pickles, tomatoes, onions and something that made it spicy and wrong cookies. My family will not be returning. The Waukesha locations are much better.
Terrible service. I only wanted a bowl of chili and it took almost 10 minutes
I can’t say enough great things about Cousins Subs! I recently placed a catering order for my daughter’s swim party, assuming it would be delivered, only to realize that I was supposed to arrange for DoorDash. With a dozen kids to supervise, I was in a total bind. Enter Derek, the amazing manager at Cousins. He completely saved the day by personally delivering the order himself, even though it wasn’t their responsibility! The subs were delicious, the service was above and beyond, and they truly made our party a success. Thank you, Cousins Subs and Derek, for going the extra mile!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Wife and I stopped in for lunch for our first cousins experience. Although the subs tasted great, they were a bit bready and not as loaded up as we hoped. Here's what I ordered vs what I got :/
Atmosphere: 5
Food: 3
Service: 4
You tip them, and then you wait 15 minutes for your order while they fulfill telephone and app orders, and then they still get your order wrong.
Atmosphere: 4
Food: 4
Service: 2
I love it for what I get: Ham and Provalone sub. Great bread and mayo paired with all the other great ingredients. I don't love the other subs as much, but that just comes down to what a person likes.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Ham & Provolone, Italian Sub
Everything was good except we ordered 3 steak and chesse on garlic herb bread but got Italian instead ?
Atmosphere: 4
Food: 3
Service: 4
It’s a good place to eat
Atmosphere: 4
Food: 5
Service: 5
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