Subway

827 S Rochester St, Mukwonago
(262) 378-3024

Recent Reviews

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Belal Wardiani

This by far the rudest place i been . There portions are very bad and customer service is worst i have seen

Atmosphere: 1

Service: 1

Jakob Markley

The manager at This place sucks!!!! Also look at this fan it’s siting in the middle of the store right next to there drink machine

Atmosphere: 1

Food: 1

Service: 1

Grayson Lazich

If I could give this Subway zero stars, I would. The place was filthy from the moment I walked in — trash on the floor, dirty counters, and a smell that made me question every life choice leading up to stepping through that door.

The worst part? The manager. Unbelievably rude, condescending, and clearly miserable. Instead of offering any kind of help or courtesy, they acted like I was inconveniencing them just by ordering food. Eye-rolls, attitude, and short, snarky responses the entire time.

And the sandwich? An insult. It looked like it had been made blindfolded during an earthquake. Barely any toppings, stale bread, and no care whatsoever in the way it was built. I’ve seen toddlers with more sandwich artistry.

Avoid this location at all costs. I left hungry, annoyed, and in need of a shower. Do better, Subway.

Atmosphere: 1

Food: 1

Service: 1

alpha fier

So pretty upset on 7/5/25. Ordered on the app. This is the only way to get some of the deals. Placed order got 2 subs and the doritos nachos. Went to pick up they said they were no longer doing the nachos. My husband said you have a sign up right there. The guy responded we had it down but a subway auditor came around and said they had to put it back up or they were gonna close them down, it didnt make sense to me but we just got the big cookie and called it a day. So get home his sub was fine he ordered the ham. I opened my sub up which was a cheese steak sandwich. On the app it ask you to toastthe bun or not, I put not toasted. They did not even heat the steak or cheese up, which is how it always comes, who wants cold steak and cheese and they never put the mayo on it, whick is how I ordered it. My husband called the store, they said it asks you on the app if you want it heated or not and it doesn't not and never has. It is always hot sub. Then to go there to receive s replacement sub, the guy argued with him, they made the sub which was still not right and he asked them not to make the new sub untill he got there and they said fine, but they remade it before he arrived. Anyways he couldn't get refunded unless they have the whole order. Really upset dissatisfied and angry. Food is very expensive and I'm not paying for something I cannot eat and not going to argue with an employee where I know I am right. So rude. All because they wanted to close at 6pm on a Saturday. The worker was very rude and just wanted to close because they weren't busy enough to stay accordingto him. A heavy set kid was in charge.

Food: 1

Service: 1

Tammy Ware

The service was great. They really knew their sandwiches!
I suggest a raise for them teenagers. Schooling n working!?
Awesome! Even helped me with the app.!

Parking: Easy in n out!

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Sub

Nicholas Syverson

I get off work around 8:30 and wanted a sandwich and have tried to go to this subway two times this week and they have locked the doors before closing time. I got there around 8:40 and the doors have been locked both times. Either change times on google or stay open until when you're supposed to be.

Atmosphere: 1

Food: 1

Service: 1

Vanessa Paquin

This doesn’t even deserve a star, the employee a teenager was yelling at another employee in front of customers telling him he didnt know how to do his job he was messing things up I kindly addressed him and he started to argue with me he started to raise his voice and threw my change I called after I left to speak to a manager and they refused to give me the number. You definitely dont treat employees let alone customers like this ever especially in the service industry.

Joe Talatzko

Tyler, Evan, and Jacob were fantastic. They were buried in orders and still the kindest. Please give them a raise so all of us here can continue to enjoy this here.

Atmosphere: 5

Food: 4

Service: 5

Jordan Rodriguez

I go to this subway all the time to get subs for my kids, I went in yesterday 6/31/24 and the subs were fine, but one of the employees had a very bad stench. Hair was greasy and disheveled and he was not wearing a hat or hairnet. I almost walked out.

Atmosphere: 3

Food: 5

Service: 1

John Sopina

I love this Subway! Tyler and Nick are awesome at their jobs! No issues getting extras added to my subs!

Atmosphere: 5

Food: 5

Service: 5

Jamie Mihlbauer

The food was great! And the young guys working behind the counter were very friendly and served my food with a smile. Shout out to Tyler and Nick A. for making it a great experience at Subway! Excellent job and thank you.

Atmosphere: 5

Food: 5

Service: 5

Jaime Mierow

Well run establishment

Atmosphere: 5

Food: 5

Service: 4

Crystal Magnussen

I went in today to get a veggie sub. I asked for extra pickles and management told me no and that's all he could put on was a few pickles. I'm also a vegetarian. Stop being so cheap to your customers. Then charge for pickles if your going to be so rude. Calling corporate. Even ur packaging on the sub wrappers say extra pickles. Misleading.

Atmosphere: 1

Food: 2

Service: 1

Ashlyn Dent

Normally we love ordering from this Subway, but this time 4/6 of our sandwiches were not great. Our first sub was literally smashed flat, two of our subs were completely missing ingredients and the last one was completely wrong to the point where I didn't even think it was ours. If we order here again, it will have to be in person so we can make sure it doesn't happen again.

Diane Brown

Sometimes a little slow but great food and service.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Diet Coke

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