Subway
827 S Rochester St, Mukwonago
(262) 378-3024
Recent Reviews
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Place looked run down and dirty, all the drinks in the fountain needed replacement, employees looked all high and zoning out, they kept asking the same questions twice and kept saying huh, the food tasted good but the subs gave me and my significant other food poisoning, just felt like they didn't want to be there, all the cheese looked like it was sitting out for hours not being kept cold.
Atmosphere: 1
Food: 2
Service: 2
Good food and good service will work with you to get the sub you want even if they dont have it on the menu
Atmosphere: 4
Food: 5
Service: 4
Recently stopped in to this location. Clean, and the food was good. However the service was horrible. I happened to catch the name of one of the employees, Joe, who refused to toast our sandwiches on our order, claiming that the toaster oven was not working and had hit the counter in frustration (we watched as the other employee toasted several other sandwiches for customers after us) Additionally, when I asked to put banana peppers onto my sandwich, Joe audibly sighed and said that would take like 3-4 minutes and to just order something else. Good sandwich, its maker was just a bummer.
Atmosphere: 5
Food: 5
Service: 1
Found hair in my to-go sub. Sent in pictures and heard nothing back. Totally ignored. Spent $15 and couldn't even eat half. Also flies everywhere inside. Disgusting.
Atmosphere: 1
Food: 1
Service: 3
Place is closed is two hours earlier then supposed to be and worst experience from past experience and this just puts the nail in the coffin for me worst place
Atmosphere: 1
Food: 1
Service: 1
This by far the rudest place i been . There portions are very bad and customer service is worst i have seen
Atmosphere: 1
Service: 1
The manager at This place sucks!!!! Also look at this fan it’s siting in the middle of the store right next to there drink machine
Atmosphere: 1
Food: 1
Service: 1
If I could give this Subway zero stars, I would. The place was filthy from the moment I walked in — trash on the floor, dirty counters, and a smell that made me question every life choice leading up to stepping through that door.
The worst part? The manager. Unbelievably rude, condescending, and clearly miserable. Instead of offering any kind of help or courtesy, they acted like I was inconveniencing them just by ordering food. Eye-rolls, attitude, and short, snarky responses the entire time.
And the sandwich? An insult. It looked like it had been made blindfolded during an earthquake. Barely any toppings, stale bread, and no care whatsoever in the way it was built. I’ve seen toddlers with more sandwich artistry.
Avoid this location at all costs. I left hungry, annoyed, and in need of a shower. Do better, Subway.
Atmosphere: 1
Food: 1
Service: 1
So pretty upset on 7/5/25. Ordered on the app. This is the only way to get some of the deals. Placed order got 2 subs and the doritos nachos. Went to pick up they said they were no longer doing the nachos. My husband said you have a sign up right there. The guy responded we had it down but a subway auditor came around and said they had to put it back up or they were gonna close them down, it didnt make sense to me but we just got the big cookie and called it a day. So get home his sub was fine he ordered the ham. I opened my sub up which was a cheese steak sandwich. On the app it ask you to toastthe bun or not, I put not toasted. They did not even heat the steak or cheese up, which is how it always comes, who wants cold steak and cheese and they never put the mayo on it, whick is how I ordered it. My husband called the store, they said it asks you on the app if you want it heated or not and it doesn't not and never has. It is always hot sub. Then to go there to receive s replacement sub, the guy argued with him, they made the sub which was still not right and he asked them not to make the new sub untill he got there and they said fine, but they remade it before he arrived. Anyways he couldn't get refunded unless they have the whole order. Really upset dissatisfied and angry. Food is very expensive and I'm not paying for something I cannot eat and not going to argue with an employee where I know I am right. So rude. All because they wanted to close at 6pm on a Saturday. The worker was very rude and just wanted to close because they weren't busy enough to stay accordingto him. A heavy set kid was in charge.
Food: 1
Service: 1
These folks do not like to give you the condiments that you ask for. I want less of certain things more of another. I was told we loose money if we do that!!! Close er down fella! Or sell it!!
Restaurantji Recommends
The service was great. They really knew their sandwiches!
I suggest a raise for them teenagers. Schooling n working!?
Awesome! Even helped me with the app.!
Parking: Easy in n out!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sub
I get off work around 8:30 and wanted a sandwich and have tried to go to this subway two times this week and they have locked the doors before closing time. I got there around 8:40 and the doors have been locked both times. Either change times on google or stay open until when you're supposed to be.
Atmosphere: 1
Food: 1
Service: 1
This doesn’t even deserve a star, the employee a teenager was yelling at another employee in front of customers telling him he didnt know how to do his job he was messing things up I kindly addressed him and he started to argue with me he started to raise his voice and threw my change I called after I left to speak to a manager and they refused to give me the number. You definitely dont treat employees let alone customers like this ever especially in the service industry.
Tyler, Evan, and Jacob were fantastic. They were buried in orders and still the kindest. Please give them a raise so all of us here can continue to enjoy this here.
Atmosphere: 5
Food: 4
Service: 5
I go to this subway all the time to get subs for my kids, I went in yesterday 6/31/24 and the subs were fine, but one of the employees had a very bad stench. Hair was greasy and disheveled and he was not wearing a hat or hairnet. I almost walked out.
Atmosphere: 3
Food: 5
Service: 1
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