Place a sub and potato salad for delivery never showed up had to call the credit card company to dispute the charge
C
A shout out to the young men working at Jimmy John’s. They are always quick, courteous and always maintaining a clean environment. Thanks for the great service!
Maria Demar
To the staff at Jimmys, thank you for the bottom of my heart! You guys made my day better in every way. To the young man that helped me out, thank you so much! I will pay your kindness forward!
Trevor Burby
Ordered a sub for delivery with extra lettuce, extra mayo, and EZ oil& vinegar, I got a sub with no mayo, no oil, and extra lettuce. I had also selected to include napkins and received none. For spending almost $20 after tax, tip, and delivery fee these little things should not be wrong or missing.
Atmosphere: 2
Food: 2
Service: 1
Krista Kostera
Ordered food at 11:09 for delivery. Called at 11:50 and was told they were very busy and leaving in 5 minutes. Called again at 12:20 and was told only one driver and he had 11 orders to deliver. Frustrated as our lunch is only an hour, asked to speak to a Manger and the manager did not even bother coming to the phone. He sent the poor girl answering the phone back to an upset customer to say delivery will be there soon. I have been in management for years and this poor customer service and lack of communication is unacceptable. I should have looked at the reviews ahead of time as this place is poorly rated and known for bad service. Never again will we order from here or any other Jimmy John's.
Atmosphere: 1
Food: 1
Service: 1
Shannon Hammer
Yummy and Freaky-Fast!!!
Food: 5
Service: 5
Hailey Sadowski
I ordered online using the app. I got my confirmation email right away at 12:02 And then 34 minutes later was sent a notification saying it was out for delivery. This wait was already way longer than it supposed was to be. I waited till 1:15 to call the store and ask where my delivery was as it still hadn’t been delivered. The guy who picked up said they only had one driver and that Uber or door dash had to pick it up, and that my sub had been ready since 12:15. After telling him that I received a notification that it was out for delivery he said the driver accidentally marked it as out for delivery. And that he would request for an uber or doordash driver to pick it up and deliver it. By the time I got notified an uber driver had picked it up it was 1:31. My order was delivered at 1:40. By no means should freaky fast delivery mean an hour and 40 minutes later. If you’re offering as soon as possible delivery, which I chose, you should be putting what time range that actually means. Extremely frustrating to revive my sub so late after ordering it, and have it be somewhat ripped apart and soggy from sitting out for so long.
Food: 3
Service: 1
Lola Rajchel
Went in on a Sunday afternoon to get food. They said they were out of all bread as they were literally making sandwiches. Completely rude and immature teens that works there. Do not go there.
Atmosphere: 1
Food: 1
Service: 1
Eric Poetzl
1:30 pm on a Saturday, walked in and was told they have no bread..... how is that even possible? Awful attitudes behind the counter. 0 stars.
Service: 1
Marque Rogers
These ladies were energetic and fast after the gym
The subs were good, Everybody's got different opinions on taste. I wouldn't pass on them .
Atmosphere: 5
Food: 3
Service: 5
Liezl Carlson
Old lady behind the casher ask me if i have a rewards which I don’t and I said maybe I should since I am always there once a week. Instead of asking me if i would like to join a young man making my sandwich said… ehhh they all said that and don’t come back in maybe a month… and the lady behind the casher agreed with a sour smile. Wow what customer service. Ha!
Atmosphere: 1
Food: 5
Service: 3
Lizzy Norris
Old lady behind the casher ask me if i have a rewards which I don’t and I said maybe I should since I am always there once a week. Instead of asking me if i would like to join a young man making my sandwich said… ehhh they all said that and don’t come back in maybe a month… and the lady behind the casher agreed with a sour smile. Wow what customer service. Ha!
Donna Palmer
The day I placed my order for delivery, they didn't have a delivery driver so I called to cancel my order. Was told it was canceled but still waiting for refund a week later. Was rudly advised not their problem & to take it up with my bank. Not the first time I have received rude service from this location. I used to order 1-2 times per week. Will not order from them anymore!
Place a sub and potato salad for delivery never showed up had to call the credit card company to dispute the charge
A shout out to the young men working at Jimmy John’s. They are always quick, courteous and always maintaining a clean environment. Thanks for the great service!
To the staff at Jimmys, thank you for the bottom of my heart! You guys made my day better in every way. To the young man that helped me out, thank you so much! I will pay your kindness forward!
Ordered a sub for delivery with extra lettuce, extra mayo, and EZ oil& vinegar, I got a sub with no mayo, no oil, and extra lettuce. I had also selected to include napkins and received none. For spending almost $20 after tax, tip, and delivery fee these little things should not be wrong or missing.
Atmosphere: 2
Food: 2
Service: 1
Ordered food at 11:09 for delivery. Called at 11:50 and was told they were very busy and leaving in 5 minutes. Called again at 12:20 and was told only one driver and he had 11 orders to deliver. Frustrated as our lunch is only an hour, asked to speak to a Manger and the manager did not even bother coming to the phone. He sent the poor girl answering the phone back to an upset customer to say delivery will be there soon. I have been in management for years and this poor customer service and lack of communication is unacceptable. I should have looked at the reviews ahead of time as this place is poorly rated and known for bad service. Never again will we order from here or any other Jimmy John's.
Atmosphere: 1
Food: 1
Service: 1
Yummy and Freaky-Fast!!!
Food: 5
Service: 5
I ordered online using the app. I got my confirmation email right away at 12:02 And then 34 minutes later was sent a notification saying it was out for delivery. This wait was already way longer than it supposed was to be. I waited till 1:15 to call the store and ask where my delivery was as it still hadn’t been delivered. The guy who picked up said they only had one driver and that Uber or door dash had to pick it up, and that my sub had been ready since 12:15. After telling him that I received a notification that it was out for delivery he said the driver accidentally marked it as out for delivery. And that he would request for an uber or doordash driver to pick it up and deliver it. By the time I got notified an uber driver had picked it up it was 1:31. My order was delivered at 1:40. By no means should freaky fast delivery mean an hour and 40 minutes later. If you’re offering as soon as possible delivery, which I chose, you should be putting what time range that actually means. Extremely frustrating to revive my sub so late after ordering it, and have it be somewhat ripped apart and soggy from sitting out for so long.
Food: 3
Service: 1
Went in on a Sunday afternoon to get food. They said they were out of all bread as they were literally making sandwiches. Completely rude and immature teens that works there. Do not go there.
Atmosphere: 1
Food: 1
Service: 1
1:30 pm on a Saturday, walked in and was told they have no bread..... how is that even possible? Awful attitudes behind the counter. 0 stars.
Service: 1
These ladies were energetic and fast after the gym
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The subs were good, Everybody's got different opinions on taste. I wouldn't pass on them .
Atmosphere: 5
Food: 3
Service: 5
Old lady behind the casher ask me if i have a rewards which I don’t and I said maybe I should since I am always there once a week. Instead of asking me if i would like to join a young man making my sandwich said… ehhh they all said that and don’t come back in maybe a month… and the lady behind the casher agreed with a sour smile. Wow what customer service. Ha!
Atmosphere: 1
Food: 5
Service: 3
Old lady behind the casher ask me if i have a rewards which I don’t and I said maybe I should since I am always there once a week. Instead of asking me if i would like to join a young man making my sandwich said… ehhh they all said that and don’t come back in maybe a month… and the lady behind the casher agreed with a sour smile. Wow what customer service. Ha!
The day I placed my order for delivery, they didn't have a delivery driver so I called to cancel my order. Was told it was canceled but still waiting for refund a week later. Was rudly advised not their problem & to take it up with my bank. Not the first time I have received rude service from this location. I used to order 1-2 times per week. Will not order from them anymore!
Service: 1
Who doesn't like JJ's
Atmosphere: 5
Food: 5
Service: 5
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