I ordered and it wasn't here when the tracker said it would be. I called the store, they said sorry we only have one driver. I said oh, so my pizza will be cold, he said yeah probably. Well, thanks for nothing.
Penny V
The place is fine and the food is very good. It’s not intended for a comfy lunch atmosphere, but there’s enough room to sit at a table and get your pizza hot.
Dietary restrictions: I had a cauliflower crust gluten free pizza. It was crispy and thin!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: BBQ Boneless Wings
Dandy Didit
Had doordasher just dissappear with my food, called in shop and they were willing to remake my pizzas. I'd rate them 10 stars if I could just for the Willingness to save the night. Also, never had bad Marcos. Give this place your money and eat their pizza. Legends.
Atmosphere: 5
Food: 5
Service: 5
Jason Snider
I really didn't care for Marcos when family video was around, but they've really turned it around and I like their pizza now. The crust and the sauce is much better. They've improved so much and I'm very happy for them. Good job guys
Atmosphere: 5
Food: 4
Service: 5
Alejandro Trejo
On December 4th at 6:06 p.m., I placed an online order with Domino's Pizza, opting for delivery due to snowy weather and challenging conditions. The estimated delivery time was 45 minutes. After waiting over an hour, I called the store and was placed on hold for an additional 5-8 minutes before speaking with someone. I inquired about the delay and offered to switch to pickup if my payment could be canceled. The employee informed me that delivery would take another 45 minutes, and pickup would still require 20-30 minutes. Frustrated by the wait time and lack of clarity, I decided to cancel my order.
Disappointed, I turned to Marco's Pizza, which I had initially preferred. Their service was exceptional. I placed an order and had it delivered in under 30 minutes. Not only was the service prompt, but the pizza was also fresh, generously topped, and more affordable than what I typically order from Domino's.
This experience was a clear contrast. Domino's did not meet my expectations for convenience, while Marco's exceeded them in every way. I am thoroughly impressed with Marco's Pizza. Five stars for Marco's. hands down the better choice here.
This is the second time received cold food and burnt bun for a sub, we live around the corner and told them when we would be there and been trying to call since five to complain, hour and a half later they keep hanging up
Atmosphere: 1
Food: 1
Service: 2
Donna Butman
3rd time this happened. Called in the morning for a 5 PM pickup. Got there at 5 pizza not ready. 5 people working. Will not be back and will tell my friends about the poor service It’s now 5:45 still not ready. Never again!!!
Amanda
Fast service, great food at reasonable prices.
Atmosphere: 4
Food: 5
Service: 5
Anime Chan
I’ve only been here twice and both times got food poisoning… I really wanted to like it but never again will I spend money here.
Atmosphere: 2
Food: 1
Service: 3
Andrew Zold
Workers are rude ordered the pizza at 1235 and didn't show up till 230. Won't give me a refund and hung up the phone. Worker called me a drug addict.
I ordered online at 5pm and wanted it at 6:30pm. I got a phone call at 6:25pm and was told they couldn't make a pizza that I ordered due to not having the ingredients. I stated, "you're calling me 5 minutes before I'm supposed to pick up my order to tell me you can't make it"? He continued to tell me that he only had 3 people working and not to yell at him. I told him I was not yelling simpling just stating that. Then without even asking me he told me he was canceling my order. Thanks for asking if I wanted anything else. So rude. I know his name. But bot away to get me to want to come back ever again.
Atmosphere: 5
Food: 5
Service: 1
Patti Stewart
Always good
Atmosphere: 5
Food: 5
Service: 5
Emily Marien
Ordered pizza at 4:30 pm the email confirmation said delivery 5:06 pm. Didn't receive the pizza until 5:43. Received a text message at 5:08 pm from Door Dash saying pizza will be delivered at 5:48. Pizza was picked up at 5:19 and when we received the pizza at 5:43 the pizza was cold. I called Marcos and was placed on hold 2 times. Then the gentleman that I talked to said I would need to talk to management if I wanted a credit back to my credit card, sorry but I don't want credit to my account because this was the first and probably the last time we will order from here.
T Russ
I was charged 2 dollars for 1 cup of ranch and 1 cup of jalapeño sauce. That's ridiculous. And it seems like they can't keep workers
Atmosphere: 1
Service: 1
Darren Quever
Was told order would take 55 minutes. Called after hour In a half. Was told it was in the oven. Said if they didn't have to answer phone so much order would be quicker and training new staff. Then Was asked if we wanted to cancel our order after paying with a credit card. Pizza was delivered after 2 hours and was ice cold. Very dissatisfied.
I ordered and it wasn't here when the tracker said it would be. I called the store, they said sorry we only have one driver. I said oh, so my pizza will be cold, he said yeah probably. Well, thanks for nothing.
The place is fine and the food is very good. It’s not intended for a comfy lunch atmosphere, but there’s enough room to sit at a table and get your pizza hot.
Dietary restrictions: I had a cauliflower crust gluten free pizza. It was crispy and thin!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: BBQ Boneless Wings
Had doordasher just dissappear with my food, called in shop and they were willing to remake my pizzas. I'd rate them 10 stars if I could just for the Willingness to save the night. Also, never had bad Marcos. Give this place your money and eat their pizza. Legends.
Atmosphere: 5
Food: 5
Service: 5
I really didn't care for Marcos when family video was around, but they've really turned it around and I like their pizza now. The crust and the sauce is much better. They've improved so much and I'm very happy for them. Good job guys
Atmosphere: 5
Food: 4
Service: 5
On December 4th at 6:06 p.m., I placed an online order with Domino's Pizza, opting for delivery due to snowy weather and challenging conditions. The estimated delivery time was 45 minutes. After waiting over an hour, I called the store and was placed on hold for an additional 5-8 minutes before speaking with someone. I inquired about the delay and offered to switch to pickup if my payment could be canceled. The employee informed me that delivery would take another 45 minutes, and pickup would still require 20-30 minutes. Frustrated by the wait time and lack of clarity, I decided to cancel my order.
Disappointed, I turned to Marco's Pizza, which I had initially preferred. Their service was exceptional. I placed an order and had it delivered in under 30 minutes. Not only was the service prompt, but the pizza was also fresh, generously topped, and more affordable than what I typically order from Domino's.
This experience was a clear contrast. Domino's did not meet my expectations for convenience, while Marco's exceeded them in every way. I am thoroughly impressed with Marco's Pizza. Five stars for Marco's. hands down the better choice here.
Parking: Neenah WI
Kid-friendliness: Kid Friendly Dine In
Wheelchair accessibility: First floor dining
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Magnifico, Deluxe Pizza, Steak & Cheese Sub, Chicken Classico Calzone, Chicken Fresco Pizza, Pepperoni Magnifico Pizza, Hawaiian Chicken Pizza, Supreme Pizza
This is the second time received cold food and burnt bun for a sub, we live around the corner and told them when we would be there and been trying to call since five to complain, hour and a half later they keep hanging up
Atmosphere: 1
Food: 1
Service: 2
3rd time this happened. Called in the morning for a 5 PM pickup. Got there at 5 pizza not ready. 5 people working. Will not be back and will tell my friends about the poor service It’s now 5:45 still not ready. Never again!!!
Fast service, great food at reasonable prices.
Atmosphere: 4
Food: 5
Service: 5
I’ve only been here twice and both times got food poisoning… I really wanted to like it but never again will I spend money here.
Atmosphere: 2
Food: 1
Service: 3
Workers are rude ordered the pizza at 1235 and didn't show up till 230. Won't give me a refund and hung up the phone. Worker called me a drug addict.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I ordered online at 5pm and wanted it at 6:30pm. I got a phone call at 6:25pm and was told they couldn't make a pizza that I ordered due to not having the ingredients. I stated, "you're calling me 5 minutes before I'm supposed to pick up my order to tell me you can't make it"? He continued to tell me that he only had 3 people working and not to yell at him. I told him I was not yelling simpling just stating that. Then without even asking me he told me he was canceling my order. Thanks for asking if I wanted anything else. So rude. I know his name. But bot away to get me to want to come back ever again.
Atmosphere: 5
Food: 5
Service: 1
Always good
Atmosphere: 5
Food: 5
Service: 5
Ordered pizza at 4:30 pm the email confirmation said delivery 5:06 pm. Didn't receive the pizza until 5:43. Received a text message at 5:08 pm from Door Dash saying pizza will be delivered at 5:48. Pizza was picked up at 5:19 and when we received the pizza at 5:43 the pizza was cold. I called Marcos and was placed on hold 2 times. Then the gentleman that I talked to said I would need to talk to management if I wanted a credit back to my credit card, sorry but I don't want credit to my account because this was the first and probably the last time we will order from here.
I was charged 2 dollars for 1 cup of ranch and 1 cup of jalapeño sauce. That's ridiculous. And it seems like they can't keep workers
Atmosphere: 1
Service: 1
Was told order would take 55 minutes. Called after hour In a half. Was told it was in the oven. Said if they didn't have to answer phone so much order would be quicker and training new staff. Then Was asked if we wanted to cancel our order after paying with a credit card. Pizza was delivered after 2 hours and was ice cold. Very dissatisfied.
Food: 1
Service: 1
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