very different point of views from this location, one day it will be a good experience the next, unsure. my husband and I have ordered here before, at one point I asked for a pizza sub, the associate ended up making 2 boss sandwiches. I explained i wanted a pizza sub and she ended up asking how to make one. I get it. but when my husband asks for bacon on his sub, it's not cooked. I used to work at the midway location, I gave this location a one star only to be told to change it to a five star because the manager never had a one star review. well now that I'm no longer working for subway, I can express my opinions once again. yes eventually I will come back to this location, just not sure when.
Atmosphere: 3
Food: 3
Service: 2
Steve Paltzer
Nice little Subway in Neenah.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Forest Ham
Pearl L
Came here to buy the dippers and 20 minutes into the drive through no worker had even started making out food or even came to the window after knocking on the window the worker finally came up and told us the machine inside was a pos and that dippers take a very long time to make which it a lie as I have gotten them before from friends that work at subway then when we wanted to pay he told us we had to come in to pay for our food and he couldn’t do it at the window once we came in they had just started making our food and had a really nasty attitude when we finally got our food the cheese wasn’t melted and the chicken was still cold and we weren’t givin any ranch and when we asked for ranch they gave us one ranch for 3 dippers i don’t know why these workers problem was but they should be ashamed of themselves trying to not to serve people because they don’t feel like it don’t have a job if your going to ruin a company’s image for your own laziness
Atmosphere: 1
Food: 1
Service: 1
April Lynn Fraley
Love the woman working tonight. We had great conversation. Loved her green bear earrings. GO PACK
Atmosphere: 5
Food: 5
Service: 5
Liliane Seidel
Decided to give this location a second chance and I'm glad I did. The staff is very friendly, the food is amazing and I feel welcomed here. Definitely coming back
I went into Subway (instead of drive thru) and asked if the footlong Churros had cinnamon sugar on them. The 2 servers said that Churros had cinnamon. I bought 3 Churros for $2.00 each and drove home. My family told me there was no cinnamon on any of the Churros. I looked and tasted. No cinnamon! Just warm, oily, bland, things. A waste of money.
Atmosphere: 5
Food: 3
Service: 4
Tanya Fenner
Every single time I order online for pickup my order is NEVER correct. I ordered double cheese so I get none.. if I order double meat my add ons are over flowing and I get no meat. Will be my last time visiting this location
Food: 1
Service: 4
Amber Schneider
Workers need to start listening to customers. Ordered a great garlic through the drive through, asked for herbs and cheese bread, got Italian. Requested it to not be toasted but was. And also asked for a cup of sauce on the side and did not get it. Will not be returning to this store
Food: 1
Service: 3
Jermaine Butts
Completely messed my order up just because your close to closing time doesn’t mean fake 15 minutes to make 2 for longs and a protein bowl which by. The way order double meat and there was and messed up both my sub ordered and now I can’t even sit and enjoy my food like I want to because I’m picking off things I didn’t even ask for !! Sloppy do better and pay attention to customers when ordering it’s your job to serve what’s asked not just make a.e and when I called to talk about like 4 times no answer poor and sad service no enthusiasm what so ever from the closing guy tonight
Lili Jones
not very fond of this location anymore. went yesterday with my fiance and ordered a pizza sub. the girl didn't know how to make one until she made another boss sandwich when I explained that I would like a pizza sub. I'm glad she asked someone how to make one. she then said to me I would get the other one for free infront of my fiance and then changed her mind. she was very rude. won't be coming here anymore. I'd rather go to the subway in the Fox river mall.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cold Cut Combo, B L T, Chicken & Bacon Ranch, Cold Cut Combo Footlong Regular Sub
Currently dining in. The staff is so nice... To the customers and to each other! Communicating well with each other to get the job done! Very pleasant experience!
Atmosphere: 5
Food: 4
Service: 5
Richard Maniece
This is very clean place staff is really nice and friendly.
Atmosphere: 5
Food: 5
Service: 5
A. Kersten
Best location. Genuinely GOOD humans work here.
Atmosphere: 5
Food: 5
Service: 5
Ashley Judd
Currently dining in. The staff is so nice... To the customers and to each other! Communicating well with each other to get the job done! Very pleasant experience!
Atmosphere: 5
Food: 4
Service: 5
Jakob Bosshart
The people here did a wonderful job at making my sandwich and give excellent customer service the staff is extremely nice and helpful and understanding and the place is always clean 10 out of 10 by
very different point of views from this location, one day it will be a good experience the next, unsure. my husband and I have ordered here before, at one point I asked for a pizza sub, the associate ended up making 2 boss sandwiches. I explained i wanted a pizza sub and she ended up asking how to make one. I get it. but when my husband asks for bacon on his sub, it's not cooked. I used to work at the midway location, I gave this location a one star only to be told to change it to a five star because the manager never had a one star review. well now that I'm no longer working for subway, I can express my opinions once again. yes eventually I will come back to this location, just not sure when.
Atmosphere: 3
Food: 3
Service: 2
Nice little Subway in Neenah.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Forest Ham
Came here to buy the dippers and 20 minutes into the drive through no worker had even started making out food or even came to the window after knocking on the window the worker finally came up and told us the machine inside was a pos and that dippers take a very long time to make which it a lie as I have gotten them before from friends that work at subway then when we wanted to pay he told us we had to come in to pay for our food and he couldn’t do it at the window once we came in they had just started making our food and had a really nasty attitude when we finally got our food the cheese wasn’t melted and the chicken was still cold and we weren’t givin any ranch and when we asked for ranch they gave us one ranch for 3 dippers i don’t know why these workers problem was but they should be ashamed of themselves trying to not to serve people because they don’t feel like it don’t have a job if your going to ruin a company’s image for your own laziness
Atmosphere: 1
Food: 1
Service: 1
Love the woman working tonight. We had great conversation. Loved her green bear earrings. GO PACK
Atmosphere: 5
Food: 5
Service: 5
Decided to give this location a second chance and I'm glad I did. The staff is very friendly, the food is amazing and I feel welcomed here. Definitely coming back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken & Bacon Ranch, Cold Cut Combo Footlong Regular Sub, Cinnabon Footlong Churro, Auntie Anne's Footlong Pretzel, Subway Club
I went into Subway (instead of drive thru) and asked if the footlong Churros had cinnamon sugar on them. The 2 servers said that Churros had cinnamon. I bought 3 Churros for $2.00 each and drove home. My family told me there was no cinnamon on any of the Churros. I looked and tasted. No cinnamon! Just warm, oily, bland, things. A waste of money.
Atmosphere: 5
Food: 3
Service: 4
Every single time I order online for pickup my order is NEVER correct. I ordered double cheese so I get none.. if I order double meat my add ons are over flowing and I get no meat. Will be my last time visiting this location
Food: 1
Service: 4
Workers need to start listening to customers. Ordered a great garlic through the drive through, asked for herbs and cheese bread, got Italian. Requested it to not be toasted but was. And also asked for a cup of sauce on the side and did not get it. Will not be returning to this store
Food: 1
Service: 3
Completely messed my order up just because your close to closing time doesn’t mean fake 15 minutes to make 2 for longs and a protein bowl which by. The way order double meat and there was and messed up both my sub ordered and now I can’t even sit and enjoy my food like I want to because I’m picking off things I didn’t even ask for !! Sloppy do better and pay attention to customers when ordering it’s your job to serve what’s asked not just make a.e and when I called to talk about like 4 times no answer poor and sad service no enthusiasm what so ever from the closing guy tonight
not very fond of this location anymore. went yesterday with my fiance and ordered a pizza sub. the girl didn't know how to make one until she made another boss sandwich when I explained that I would like a pizza sub. I'm glad she asked someone how to make one. she then said to me I would get the other one for free infront of my fiance and then changed her mind. she was very rude. won't be coming here anymore. I'd rather go to the subway in the Fox river mall.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cold Cut Combo, B L T, Chicken & Bacon Ranch, Cold Cut Combo Footlong Regular Sub
Restaurantji Recommends
Currently dining in. The staff is so nice... To the customers and to each other! Communicating well with each other to get the job done! Very pleasant experience!
Atmosphere: 5
Food: 4
Service: 5
This is very clean place staff is really nice and friendly.
Atmosphere: 5
Food: 5
Service: 5
Best location. Genuinely GOOD humans work here.
Atmosphere: 5
Food: 5
Service: 5
Currently dining in. The staff is so nice... To the customers and to each other! Communicating well with each other to get the job done! Very pleasant experience!
Atmosphere: 5
Food: 4
Service: 5
The people here did a wonderful job at making my sandwich and give excellent customer service the staff is extremely nice and helpful and understanding and the place is always clean 10 out of 10 by
Atmosphere: 5
Food: 5
Service: 5
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