Ordered footlong subway club, Italian herb n cheese bread and pepper jack cheese. The worker came out to the veggie area with 6 inch 9 grain bread and provolone cheese. She did fix it to a footlong. I don't know if the worker was even listening.
Atmosphere: 1
Food: 2
Service: 1
Lauren F
I’ve had good experiences at this subway (I’m pretty sure the guy that’s really good at this subways name is Bailey- so he should keep doing what he’s doing), but today my experience was so bad it completely turned me away from this location- or will now make me order online.
To start, I went through the drive thru and just ordered the 6” meal of the day with whatever comes on it (should be simple, right?). After ordering he told me that he put the wrong bag of chips in, which not sure why the bag of chips matters- chips should be chips on a POS machine. He then proceeded to tell me it would cost me $9.xx. I said, but it’s the meal of the day, shouldn’t that be $6.99? He then corrected himself that it was actually $7.34 with tax.
I then got up to the window where he asked me cash or card. I told him card. He put this machine infront of me but didn’t say anything- and then he told me “You need to LITERALLY take the machine from me” with a bunch of attitude. When I took the machine and checked out, I was now charged $8.80. I didn’t say anything, but still not what the meal of the day costs. He either charged me for an extra bag of chips or he gave himself a tip before I got the machine.
Then when I got home, my sub was on the wrong bread- which honestly is the least of my worries, but after that full experience, not what I wanted.
I know subway is struggling finding workers and I completely understand, but no workers is still better than a rude employee who just turned a loyal customer away.
Food: 3
Service: 1
Pat Clusman
Just like all of the other Subways. Typical sandwich offerings with all of the fixings. Friendly staff, clean restaurant.
Atmosphere: 4
Food: 4
Service: 5
Alexandrea Trudeau
Second time I've had to drive away from the drive through bc nobody seems to want to take my order. If you dont have enough staff to cover the drive-thru, maybe close it down so people don't wait 5-10 mins to not even get served. One on commercial st. In Neenah needs help. Frustrating.
Service: 1
CBU
The guy working was so nice. I had taken my granddaughter and she couldn't make up her mind he was so patient.
Atmosphere: 5
Food: 5
Service: 5
Lovely Gargantua
I don't leave reviews to fast food places very often, but the kindness of the guy making the sandwiches made me go out of my way to give this particular subway a shout-out. Give that man a raise!
Raul Sandoval
Bailey was the server and he was awesome. Very clean restaurant and bathrooms.
mark mcgaw
Shrinkflation has hit Subway also
Mario Martinez
Mindy and her crew welcomed me with a great smile on their faces and it was a great experience! The restaurant is clean and you can tell all the employees want to be there and provide exceptional customer service whether it’s dine in or take out, I will continue to shop here.
Atmosphere: 5
Food: 5
Service: 5
Lori Lavalle
Great experience today when purchasing 3 footings for our lunch. The young men working were very friendly and helpful. The sandwiches tasted great. We will definitely be back to the S Commercial location again.
I don’t understand what’s so hard about the workers following directions. Do y’all not read instructions? Really not that hard. This is the second time they didn’t read instructions that were giving to them.
I spent over $28 for two foot long subs, they were good but for $28 they'd better be. I went through the drive through and it took forever even the guy who made our subs apologized for the long delay, he could have thrown in a couple of free cookies for the long wait but he chose not to do that.
Michael Engel
Overpriced and didn't appreciate the auto tip when I paid. Subway used to be cheap but over 24 dollars for the 2 subs was alot to me.
Ordered footlong subway club, Italian herb n cheese bread and pepper jack cheese. The worker came out to the veggie area with 6 inch 9 grain bread and provolone cheese. She did fix it to a footlong. I don't know if the worker was even listening.
Atmosphere: 1
Food: 2
Service: 1
I’ve had good experiences at this subway (I’m pretty sure the guy that’s really good at this subways name is Bailey- so he should keep doing what he’s doing), but today my experience was so bad it completely turned me away from this location- or will now make me order online.
To start, I went through the drive thru and just ordered the 6” meal of the day with whatever comes on it (should be simple, right?). After ordering he told me that he put the wrong bag of chips in, which not sure why the bag of chips matters- chips should be chips on a POS machine. He then proceeded to tell me it would cost me $9.xx. I said, but it’s the meal of the day, shouldn’t that be $6.99? He then corrected himself that it was actually $7.34 with tax.
I then got up to the window where he asked me cash or card. I told him card. He put this machine infront of me but didn’t say anything- and then he told me “You need to LITERALLY take the machine from me” with a bunch of attitude. When I took the machine and checked out, I was now charged $8.80. I didn’t say anything, but still not what the meal of the day costs. He either charged me for an extra bag of chips or he gave himself a tip before I got the machine.
Then when I got home, my sub was on the wrong bread- which honestly is the least of my worries, but after that full experience, not what I wanted.
I know subway is struggling finding workers and I completely understand, but no workers is still better than a rude employee who just turned a loyal customer away.
Food: 3
Service: 1
Just like all of the other Subways. Typical sandwich offerings with all of the fixings. Friendly staff, clean restaurant.
Atmosphere: 4
Food: 4
Service: 5
Second time I've had to drive away from the drive through bc nobody seems to want to take my order. If you dont have enough staff to cover the drive-thru, maybe close it down so people don't wait 5-10 mins to not even get served. One on commercial st. In Neenah needs help. Frustrating.
Service: 1
The guy working was so nice. I had taken my granddaughter and she couldn't make up her mind he was so patient.
Atmosphere: 5
Food: 5
Service: 5
I don't leave reviews to fast food places very often, but the kindness of the guy making the sandwiches made me go out of my way to give this particular subway a shout-out. Give that man a raise!
Bailey was the server and he was awesome. Very clean restaurant and bathrooms.
Shrinkflation has hit Subway also
Mindy and her crew welcomed me with a great smile on their faces and it was a great experience! The restaurant is clean and you can tell all the employees want to be there and provide exceptional customer service whether it’s dine in or take out, I will continue to shop here.
Atmosphere: 5
Food: 5
Service: 5
Great experience today when purchasing 3 footings for our lunch. The young men working were very friendly and helpful. The sandwiches tasted great. We will definitely be back to the S Commercial location again.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I don’t understand what’s so hard about the workers following directions. Do y’all not read instructions? Really not that hard. This is the second time they didn’t read instructions that were giving to them.
Service: 1
Quality service, good food, and easy ordering.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All-Pro Sweet Onion Chicken Teriyaki
Great costumer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna, Cookies
I spent over $28 for two foot long subs, they were good but for $28 they'd better be. I went through the drive through and it took forever even the guy who made our subs apologized for the long delay, he could have thrown in a couple of free cookies for the long wait but he chose not to do that.
Overpriced and didn't appreciate the auto tip when I paid. Subway used to be cheap but over 24 dollars for the 2 subs was alot to me.
Atmosphere: 1
Food: 2
Service: 5
Recommended dishes: Subway Club
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