Dunkin'

3500 S Moorland Rd, New Berlin
(262) 785-1305

Recent Reviews

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Jessi Lucas

I asked if they had an ingredient list. He said no, I spent along time online to find them myself. The doughnut I was looking for the store doesn’t have. He told me that the Boston kreme and the Bavarian Kreme were the same. The ingredients online say otherwise. I think it would be helpful to have a paper copy there that is nicely organized so it’s easy to find what we’re looking for. He was not helpful. There was no one else there.

Service: 1

Aezak mi

snack n bacon was just slightly burnt regular bacon with the lightest dusting of brown sugar and like three specs of pepper

hashbrowns are soggy and some of them look like they were fried in old oil with burnt pieces, they are noticeably discolored and have little burnt bits on them.

my latte has little to no sweetness despite the combined total of 5 pumps of sweetened syrup. very bitter, tastes like burnt black coffee despite getting three pumps of pumpkin and two of toasted vanilla, an order ive gotten before and it has never tasted this bitter and nasty.

all in all, from what I experienced and what I saw in the reviews this has got to be the worst Dunkin ive ever been to in the state of Wisconsin. DEFINITELY not worth the roughly 18$ I spent

Atmosphere: 2

Food: 1

Service: 1

Sarah K.

My food was perfectly heated and my iced coffee drink was delicious! Service was polite, prompt, and accurate as well. I don't want to knock other reviewers who may have had different experiences. (Just keep in mind the statistical fact that people tend to submit complaints more than they bother to submit compliments.) In my case this location met all of my expectations and then some. 5 stars, all earned.

Alex Garcia

Fast paced great service at 5 am

UKentucky

Tried to order but the guy did not let me finish talking so he didn't even make the correct order. Horrible customer service and probably one of the worst Dunkins I've ever been to.

Atmosphere: 3

Food: 1

Service: 1

blonded 1747

Not only were they out of chocolate cold foam- one of the employees was barefooted. DISGUSTING.

Randy Smith

I went to Dunkin Donuts on Friday, November 21 to get donuts for deer hunting at 9:50am and to my surprise, they had no donuts. That’s sad!

Service: 1

Chuck Erickson

Drinks not made properly, cooked food hard and dry. Ordered Snack N Bacon and was given bag with small burnt pieces that was maybe two pieces. Location is garbage!

Atmosphere: 1

Food: 1

Service: 1

Haylee Bande

I stopped at a different location earlier and got a really disappointing coffee, but when I passed this Dunkin, I decided to stop in and explain what happened. The guy working was so kind and made me a new coffee without hesitation! Seriously made my day, thank you for the great service!

Atmosphere: 5

Food: 5

Service: 5

Magdie Rizk

No greeting. The wind blew my donut off the counter onto the floor and the guy didn’t hesitate to give me the bag. Great!

Cheryl Lambert

I always have a good experience going through the drive-thru! The women that work there including the young gentlemen, are very 👍

Atmosphere: 5

Food: 5

Service: 5

Leticia S

Ordered breakfast online and went into restaurant to pick it up. Had to use the restroom but they said the key got locked in both bathrooms, which obviously was a lie. Will never spend my money at this Dunkin ever again.

Food: 2

Service: 1

Heather S

bagel sandwich way too hot to eat

hashbrowns taste is great but still soggy need a different way too cook them

coffee did not taste like it had caramel in it

specialty donut does not look like a spider

team member very nice in drive thru but hard to understand English with customers

Noelle Sewell

The coffee was prepared just the way I like it.

Atmosphere: 5

Food: 5

Service: 5

Sirazi_ Violet_

I'm a regular here as I get it before work twice a week. Donuts are decent, only fresh in the mornings. The guys behind the counter are friendly to me but dont make much conversation. Very fast service.

Atmosphere: 2

Food: 4

Service: 4

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