IHOP
15505 Rock Ridge Rd, New Berlin
(414) 260-5388
Recent Reviews
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Someone needs to remind the Spanish speaking staff that some English speakers understand Spansih as well. I can say that the atmosphere in that restaurant, from some employees perspective, is toxic. They complain about management, they complain about each other, they complain about customers. They complain in Spanish, but it's still vulgar speech and very unappealing to those of us who understand. Its actually pretty offensive if they think I don't understand just because I don't appear Hispanic.
Other than the foul language it wasn't too bad for an Ihop. around 830am on a Sunday and they place was pretty dead. Lazy staff still seated us right on top of the only other people in the restaurant. They also stood just 8 to 10 feet away and stared at us the whole time we were eating. I came to this New Berlin location expecting something other than the traditional "down market" Ihop experience... nope, this was just as bad if not worse. Go to Sunny Side Up Cafe in New Berlin instead. Better prices, better service, and much larger portions.
Atmosphere: 1
Food: 2
Service: 1
The food was ok for the price. Our service was good. Our waitress Connie was really nice and attentive. The problem with our visit was the 5 or 6 ihop ads that played on a constant loop over the speakers. No music, just the same ads on repeat. My kids, who are normally distracted by their electronics or the food, even complained about it. Other than that we enjoyed our visit. I will not go back unless they fix the ad issue.
Atmosphere: 2
Food: 3
Service: 5
Went their today 8 tables were seated i was told it was a 15 min wait to be seated what a joke i left
Pancakes cold asked for bacon and hashbrowns crispy bacon came very limp sent back still not crispy only 1 side of hash browns had any color
Atmosphere: 4
Food: 2
Service: 4
Can't go wrong for breakfast any other food is hit or miss though
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken & Pancakes, Pancakes with Strawberries and Bananas, Chicken & Waffles, Smiley Pancake Breakfast, Country Fried Steak, Waffle with Strawberries, Happy Face Pancake Combo
We gave you another try.I asked for cheese on hash browns.Wasnt on there.She offered to redo but didn't want to wait.Also thought we would get hasbrowns with eggs Benedict cause they were in the picture
For some reason, it is always slow when I go, but I always get good service and food. I recommend.
Atmosphere: 3
Food: 4
Service: 4
Food is decent, typical IHOP pancake house. Service is hit and miss...typically more miss than a hit unfortunately :/
Atmosphere: 4
Food: 4
Service: 2
Pleasant wait staff. Immediate seating (had party of 11).
Longer than average wait time for food from kitchen.
Will return
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Hash Browns
Not bad, but nothing special.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Clean restaurant-
Great service
Food was good
Atmosphere: 5
Food: 4
Service: 5
Had a great meal - breakfast any time was exactly ? what I craved that day at 4 pm and their sampler was great!
Atmosphere: 5
Food: 5
Service: 5
IHOP never fails great pancakes! And better yet, very close to our Hotel!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Savory Crepes, Breakfast Sampler
Good food, Creepy Service. Waiter Brian gives a Michael Meyers performance by standing there next to your table staring at you silently.
Atmosphere: 3
Food: 5
Service: 1
Brian was a great server!! He was a hoot!!
Atmosphere: 5
Food: 5
Service: 5
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