IHOP

15505 Rock Ridge Rd, New Berlin
(414) 260-5388

Recent Reviews

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Ken’s PlayHouseB (Ken)

Very peaceful and nice place ( New Berlin Wisconsin ) had an amazing day with my brothers

Atmosphere: 5

Food: 5

Service: 5

Lorann Berger

Gluten free options available.

Atmosphere: 5

Food: 4

Service: 5

Diana Kintop

I have been here 3 times before and never experienced the service I did today.
To describe it as “painful” is an understatement. The communication with the our waiter was extremely difficult and awkward.
Then to top it off he asks for our credit card before we see the receipt!! He tried giving us the reasoning, but at this point it was just pointless.
Then the payment receipt comes back and just says “dine in”.
No break down of the items ordered.
I couldn’t even see if I was charged for the hash browns I ordered and never received.
I’m sure if we had a different waiter. Our experience would’ve been completely different. But this young man needs to be retrained.

Atmosphere: 4

Food: 4

Service: 1

ethan livshin

Pretty good

Atmosphere: 4

Food: 4

Service: 5

Marque Rogers

Delicious

Atmosphere: 5

Food: 5

Service: 5

Talisha Marie HF Agency LLC

Great coffee and great staff

Atmosphere: 5

Food: 5

Service: 5

Jim Reichert

Clean and consistently good food and service!

Atmosphere: 5

Food: 5

Service: 5

Ryan M

I'm not one to give bad reviews, I'm a pretty chill guy but here we go.

We walked in, took a few minutes to get seated. We were in a booth with menus and that was it.

We sat there for 15-20 mins and within that time there was no one coming to check on us. Not even glasses of water, nothing. And, it really wasn't busy at all.

The 2 hostesses were just standing there looking around. In fairness to the young blonde lady she didn't seat us, but the one who did didn't seem to alert anyone to come over to the table.

The food I can't rate cause we left. Not a typical move for me to just leave, but it was just not a good experience.

Maybe this isn't the norm, but that was our experience.

Atmosphere: 3

Service: 1

Sirazi_ Violet_

Food is great but its desolate and very quiet to the point you have to whisper to not disturb others. Waiters are also few and far between, often making you feel rushed.

Atmosphere: 3

Food: 5

Service: 3

charlene schroeder

Had a great celebration of a 14 year old. Connie was great, accurate and friendly and made our breakfast birthday a success. Thank you Connie!

Atmosphere: 5

Food: 5

Service: 5

James Reynolds

Was given probably 2 tablespoons of gravy with my breakfast combo I ask for more and they charged me more Money to get another tablespoon of gravy 🤔 2 people 60 dollars for breakfast come on now and 2 ojs and one coffee was 14 dollars alone u guys can do better I won't be back until u are affordable again FYI hasbrowns didn't hit like it normally does almost no butter 😒

Atmosphere: 3

Food: 2

Service: 3

David K

I’ve been to many IHOPs, this one is probably the best in Wisconsin. Tammy, our server, was incredible. Very kind, took amazing care and chatted/checked on us the perfect amount. Food was great, everything looked like the pictures, and tasted great. We are definitely going to be regulars. 10/10, ask for Tammy.

Atmosphere: 5

Food: 5

Service: 5

Cassandra Wilkins

Food is great and service is amazing. I come here on the weekends and we get the same server everytime. Tammy is always so welcoming and attentive without hovering too much. Really great server!

Atmosphere: 5

Food: 5

Service: 5

Rick Frank

Cook's and waitresses very loud. Yelling at each other in a foreign language. Will not go there again.

Atmosphere: 1

Food: 2

Service: 2

chad S

Waitress was amazing and wonderful

Atmosphere: 5

Food: 5

Service: 5

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