New Berlin Ale House

They will skip songs on yhe jukebox that you paid for. This is basically theft since money changes hands but you do not get the services that the money was for.

Visited for a group event. The service was very personal and professional. Food was tasty and s good value for the price.

Had my daughter's quince here and was an amazing experience! They do such an amazing job. Highly recommend for any event space!

Great food and excellent service

Love this place! Stephanie is the highlight every time I stop in—she always has a smile and an amazing personality. She creates such a welcoming, positive environment and is honestly one of the main reasons I keep coming back.

Great place to bowl, watch your friends/family bowl, enjoy good food and watch sports events on HD screens. Some really good food here -much better than I expected for a bowling alley. Try it -you'll like it!

Stephanie is the best bartender ever. No other notes.

About a year ago, I attended a retirement party at the Ale House and witnessed the chef go directly from a bathroom stall into the kitchen without washing his hands. It was so obvious that even my 7-year-old son commented on it. I reported it to the manager, who said they would address it, but I chose not to return afterward.

Last night, I decided to give it another chance for a work happy hour. Upon arrival, our reservation was mishandled—annoying, but things happen. We ordered several appetizers, all of which tasted like they were cooked in old, stale fryer oil. The waitress was inattentive and appeared irritated throughout the evening. We were there for nearly four hours, and she checked on us only four or five times total. At one point, we started getting our own drinks from the bar, and we even had to clear our own table after eating.

This was honestly one of the worst customer service experiences I’ve had in quite some time. If this is the level of service being provided, I have little confidence that basic cleanliness standards in the kitchen have been addressed. I would recommend choosing one of the many other restaurants or bars in the area unless you’re comfortable taking that risk.

SERVICE WAS SLOW! WE HAD TO LISTEN TO STEPH COMPLAIN TO ANOTHER EMPLOYEE ABOUT NOT MAKING ENOUGH TIPS TO AFFORD HER NEW HOUSE SHE BOUGHT, AND HOW HER 2 KIDS ARE BRATS, AND HER BOYFRIENDS GAGED EARS, BEFORE SHE CAME TO MAKE OUR DRINKS! SHE KEPT SNIFFING AND WIPING HER NOSE! IS SHE SICK ?COLD OR WHAT? NEVER WASHED HER HANDS! TOUCHED OUR STRAWS WITH HER BARE HANDS! AFTER OUR FISH FRY CAME, SHE NEVER ASKED IF IT WAS OK ! IT WAS BLAND AND COLD( BROUGHT TO US BY ANOTHER EMPLOYEE WHO SLAMMED IT DOWN ON THE BAR! WE ARE ELDELY SO THIS STARTLED US! I SHOULD HAVE READ THE REVIEWS ACROSS OTHER SITES! LOT OF COMPLAINTS SHES BEEN A WAITRESS 5 YEARS! MANY COMPLAINTS! BEWARE! WONT RETURN!

Fun place to go for sports games...Brewers, Bucks, and Packers. Two Dart machines are located by the bar. We always grab bar tables, order food and play darts. Bartenders do not pay attention to Bartop tables...and there's never a server dedicated to those bartop tables, so expect to pay and then not get service. It always takes over 15 mins to close a tab (at minimum). Crowd here gets extremely old. Walkers will be parked everywhere.

Great service and food options. Lots of options for seating around the TVs

I stopped for a celebration of life gathering there was a separate room for the gathering. The place was clean. The staff was great!.

Had a blast

Had a bowling Birthday party for my Granddaughter !! Eric and Alex did a great job having everything ready and the pizza and food was great !! Thanks

Great bowling alley. Great food. Super friendly and accommodating staff.