Great little place. Love the atmosphere. The food is great as well. Prices are very reasonable. Service was good.
Atmosphere: 5
Food: 5
Service: 5
Lonna M
I'm baffled on how this place has a 4.5 rating. Being new to the area I thought I'd dine local and try a new place. The Saloon was empty with the exception of 4 small booths near front door. Not one person at the 50+ ft bar. I sat at a high top directly across from the grill that was behind the bar. My weak drink was served right away but during the next 35 - 40 minutes my chicken never got put on the grill. Based on my obsevations, the cooking staff literally focuses on one order at a time which contradicts the whole concept of of a having a short order grill and staff that knows how to multi-task. Three staff members stood doing nothing while waiting for a to-go order to be placed in bags. Mind you, not one item was cooking on anything on the grill during this 15-20 minute duration. Seems like that would be a good opportunity to throw my chicken on the grill to get it started. Nope! The next order were two burgers ( 2 guys that sat at bar 30 minutes after my arrival). Those two burgers got placed on the upper left section on the approximate 30 inch x 30 inch grill. God forbid you place the chicken I ordered 30 minutes ago on the other 90% of available space of the grill. It's now going on 40 minutes and even if my order was placed on the grill before those 2 burgers finish cooking I'd now have to wait for it to cook. I chose not to wait because those 2 burgers will need to be done first before starting another order.I went up to the bar to pay for my drink and asked why they only cook one order at a time. The bartender responded they had a very small grill. What? Seriously, that's your excuse on why your cooking staff can't process more than on order at a time because those two burgers were taking up all the grill space. She didn't even bother to check to see if my order was lost. Instead, she made excuse that they were busy. I'd like to see how they'd handle a customer in every seat. That would be pure inefficient chaos. However, that assumes they actually have that many customers at one time.I told the bartender I was new to the area and wanted to find good places to eat locally. She said sorry, but you're talking to the wrong person. Wow, there's nothing like passing the customer service buck when you're in thefood service industry.Needless to say, I will never set foot inside that business again. That's okay, I'll spend my money across the street the next time I dine local. To whomever manages or owns that bar & grill, maybe you should actually manage and train your staff so your customers don't walk out. Or, perhaps you're independently wealthy and you don't need paying customers.To all of the review readers: don't assume I'm a just another Karen. This is the first time in my life I've walked out of a restaurant after placing an order. On the bright side, maybe I avoided food poisoning by leaving.
Wendi
Unique twists on bar food. Always yummy!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot or Real Hot Saloon Chicken Wings, Olive U Fries, Big Island Fish Tacos
D (Dee)
Cute and cozy. Drinks weren't overly priced. (The husband thought $5.75 for a beer was outrageous) I had the lenie chicken wrap. My husband had a burger. We added fries and onion rings because they don't come with the sandwich. The food took a while to get to us but we weren't in a hurry. The staff was friendly. I really wish I would have tried the homemade soup though.
Atmosphere: 5
Food: 4
Service: 4
Lindsay Ollila
Great drinks, beer, food and people.
Atmosphere: 5
Food: 5
Service: 5
Ann Murray
Chicken wings were tough and over cooked.
Atmosphere: 4
Food: 2
Service: 5
toben mac
Good burgers and beer.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beer Battered Fish Bites
Richard O'Connell
The Pita chips and dipping sauce is fantastic.We shared a Chicken quesadilla was flavorful and light. Perfect for and light meal.Beer was cold as always and watching the Bartender smoke an Old Fashion was cool! Friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Jennifer H
The owner/manager is not okay. Ordered two tall whiskey diets for my sister and I and the drink tasted nasty. Told our server and the owner said don’t worry about it-he took our drinks put some ice and cracked open a Diet Coke and poured that in our drink. Didn’t change the drink at all. Still disgusting because of the flat pop in it. He was rude, and mean to his employees. Will never go back. Cool atmosphere but that’s it.
Went in to have a beer and a burger. One of the worst experience I have had with a bar and grill. Bad attitude from the owner to the wait staff to the cooks to the bartender. I sat at the bar because all of the tables were full. I could hear the entire staff comments and attitudes. Took my food order a little over an hour.Terrible!!!!
tony smithson
Great food very friendly waitress we had. Kinda weird hours of being open but worth stopping in and getting food.
Atmosphere: 5
Food: 5
Service: 5
Dave B.
Him - chicken strips were good, jalapeño honey mustard was excellent (I'm going to ask them to put that on a burger next time) Her - grilled chicken salad; chicken was a bit rubbery but good flavor Kids - loved the fried shrimp, WI burger, Chicago dog
Terry Johans
Old decor makes it feel like a step back in time.
Renee G.
Unfortunate occurrence at The Old Saloon tonight. Glass in drink. Notified and drink was replaced. Bad news is the bartender didn't even extend me the courtesy of buying the drink. Wow. Customer service at its finest.
Place so old you can pay in railroad
Atmosphere: 5
Food: 5
Service: 5
Great little place. Love the atmosphere. The food is great as well. Prices are very reasonable. Service was good.
Atmosphere: 5
Food: 5
Service: 5
I'm baffled on how this place has a 4.5 rating. Being new to the area I thought I'd dine local and try a new place. The Saloon was empty with the exception of 4 small booths near front door. Not one person at the 50+ ft bar. I sat at a high top directly across from the grill that was behind the bar. My weak drink was served right away but during the next 35 - 40 minutes my chicken never got put on the grill. Based on my obsevations, the cooking staff literally focuses on one order at a time which contradicts the whole concept of of a having a short order grill and staff that knows how to multi-task. Three staff members stood doing nothing while waiting for a to-go order to be placed in bags. Mind you, not one item was cooking on anything on the grill during this 15-20 minute duration. Seems like that would be a good opportunity to throw my chicken on the grill to get it started. Nope! The next order were two burgers ( 2 guys that sat at bar 30 minutes after my arrival). Those two burgers got placed on the upper left section on the approximate 30 inch x 30 inch grill. God forbid you place the chicken I ordered 30 minutes ago on the other 90% of available space of the grill. It's now going on 40 minutes and even if my order was placed on the grill before those 2 burgers finish cooking I'd now have to wait for it to cook. I chose not to wait because those 2 burgers will need to be done first before starting another order.I went up to the bar to pay for my drink and asked why they only cook one order at a time. The bartender responded they had a very small grill. What? Seriously, that's your excuse on why your cooking staff can't process more than on order at a time because those two burgers were taking up all the grill space. She didn't even bother to check to see if my order was lost. Instead, she made excuse that they were busy. I'd like to see how they'd handle a customer in every seat. That would be pure inefficient chaos. However, that assumes they actually have that many customers at one time.I told the bartender I was new to the area and wanted to find good places to eat locally. She said sorry, but you're talking to the wrong person. Wow, there's nothing like passing the customer service buck when you're in thefood service industry.Needless to say, I will never set foot inside that business again. That's okay, I'll spend my money across the street the next time I dine local. To whomever manages or owns that bar & grill, maybe you should actually manage and train your staff so your customers don't walk out. Or, perhaps you're independently wealthy and you don't need paying customers.To all of the review readers: don't assume I'm a just another Karen. This is the first time in my life I've walked out of a restaurant after placing an order. On the bright side, maybe I avoided food poisoning by leaving.
Unique twists on bar food. Always yummy!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot or Real Hot Saloon Chicken Wings, Olive U Fries, Big Island Fish Tacos
Cute and cozy. Drinks weren't overly priced. (The husband thought $5.75 for a beer was outrageous) I had the lenie chicken wrap. My husband had a burger. We added fries and onion rings because they don't come with the sandwich. The food took a while to get to us but we weren't in a hurry. The staff was friendly. I really wish I would have tried the homemade soup though.
Atmosphere: 5
Food: 4
Service: 4
Great drinks, beer, food and people.
Atmosphere: 5
Food: 5
Service: 5
Chicken wings were tough and over cooked.
Atmosphere: 4
Food: 2
Service: 5
Good burgers and beer.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beer Battered Fish Bites
The Pita chips and dipping sauce is fantastic.We shared a Chicken quesadilla was flavorful and light. Perfect for and light meal.Beer was cold as always and watching the Bartender smoke an Old Fashion was cool! Friendly staff.
Atmosphere: 5
Food: 5
Service: 5
The owner/manager is not okay. Ordered two tall whiskey diets for my sister and I and the drink tasted nasty. Told our server and the owner said don’t worry about it-he took our drinks put some ice and cracked open a Diet Coke and poured that in our drink. Didn’t change the drink at all. Still disgusting because of the flat pop in it. He was rude, and mean to his employees. Will never go back. Cool atmosphere but that’s it.
Restaurantji Recommends
Went in to have a beer and a burger. One of the worst experience I have had with a bar and grill. Bad attitude from the owner to the wait staff to the cooks to the bartender. I sat at the bar because all of the tables were full. I could hear the entire staff comments and attitudes. Took my food order a little over an hour.Terrible!!!!
Great food very friendly waitress we had. Kinda weird hours of being open but worth stopping in and getting food.
Atmosphere: 5
Food: 5
Service: 5
Him - chicken strips were good, jalapeño honey mustard was excellent (I'm going to ask them to put that on a burger next time) Her - grilled chicken salad; chicken was a bit rubbery but good flavor Kids - loved the fried shrimp, WI burger, Chicago dog
Old decor makes it feel like a step back in time.
Unfortunate occurrence at The Old Saloon tonight. Glass in drink. Notified and drink was replaced. Bad news is the bartender didn't even extend me the courtesy of buying the drink. Wow. Customer service at its finest.