Always taking forever for the food. terrible management
Atmosphere: 1
Food: 5
Service: 1
Wendy C
Got a Nacho bell grande with no meat, a small tablespoon of refried beans, cheese and sour cream. Few tomato chunks. Sad that the food would go out this way.
Food: 1
Phil C
Worst Crunchwrap ever. I ordered 2 and 1 was OK, but the 2nd I took 4-5 decent bites before I got even a speck of meat or sour cream. They didn’t ask if I wanted hot sauce and I guess that I did. They were out of nacho fries, which was my whole reason for going there. And the Cinnabon delights? The worst I’ve ever had. Honestly, I love Taco Bell food but I’ve had more bad experiences at the New Richmond branch than at all the other ones I’ve been to put together. It seems like the staff barely cares about quality and even less about anticipating needs. I’m not asking for mind reading but every other TB I’ve been to asks if you want taco sauce. Typically disappointing experience there. Not just once or twice, I’ve had about 7-8. This was my first time going back in over a year and it seems nothing has changed.
Atmosphere: 3
Food: 1
Service: 1
Gwenna Swasey
I am so disappointed. Prior to my visit I checked the menu to decide what we all wanted and upon arrival was told they couldn't actually do the classic box even though it was available on the app and were extremely rude about it. When our food was handed out rather than taking her time she stacked all of our food on the one box we got resulting in it all falling on the ground then proceeded to say it probably was fine but "I guess we could remake it if it's ruined" the ground was covered in slush and the bag ended up soaked
Atmosphere: 1
Food: 4
Service: 1
Junk Justice
The bell is always a decent option for a quick lunch break. This location was clean and friendly staff.
Nice staff, clean store
Atmosphere: 4
Food: 4
Service: 4
This has to be a joke 4:30pm 9/2/2025
Atmosphere: 1
Food: 1
Service: 1
Great service
Atmosphere: 5
Food: 5
Service: 5
Food has improved over the last year, but like service at all fast food, automation is taking over and service at the counter is but impossible to get
Atmosphere: 2
Food: 4
Service: 2
Well if you want to eat inside don't go here their lobby isn't open at 3:41 pm on a Friday. Guess I'm going somewhere else. Nice job Taco Bell.
Atmosphere: 3
Food: 3
Service: 1
EVERY SINGLE TIME I GET FOOD HERE THEY FORGET 1-2 OF MY ITEMS
Atmosphere: 1
Food: 1
Service: 1
Like taco bell 🔔
Atmosphere: 5
Food: 5
Service: 5
Probably best Taco Bell I’ve been to. 4 stars because, well, Taco Bell. Great service - clean
Atmosphere: 4
Food: 4
Service: 5
Always great
Gavin L. Was absolutely wonderful. You can tell he genuinely cared about the work he was doing. Thanks Gavin!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always taking forever for the food. terrible management
Atmosphere: 1
Food: 5
Service: 1
Got a Nacho bell grande with no meat, a small tablespoon of refried beans, cheese and sour cream. Few tomato chunks. Sad that the food would go out this way.
Food: 1
Worst Crunchwrap ever. I ordered 2 and 1 was OK, but the 2nd I took 4-5 decent bites before I got even a speck of meat or sour cream. They didn’t ask if I wanted hot sauce and I guess that I did. They were out of nacho fries, which was my whole reason for going there. And the Cinnabon delights? The worst I’ve ever had. Honestly, I love Taco Bell food but I’ve had more bad experiences at the New Richmond branch than at all the other ones I’ve been to put together. It seems like the staff barely cares about quality and even less about anticipating needs. I’m not asking for mind reading but every other TB I’ve been to asks if you want taco sauce. Typically disappointing experience there. Not just once or twice, I’ve had about 7-8. This was my first time going back in over a year and it seems nothing has changed.
Atmosphere: 3
Food: 1
Service: 1
I am so disappointed. Prior to my visit I checked the menu to decide what we all wanted and upon arrival was told they couldn't actually do the classic box even though it was available on the app and were extremely rude about it. When our food was handed out rather than taking her time she stacked all of our food on the one box we got resulting in it all falling on the ground then proceeded to say it probably was fine but "I guess we could remake it if it's ruined" the ground was covered in slush and the bag ended up soaked
Atmosphere: 1
Food: 4
Service: 1
The bell is always a decent option for a quick lunch break. This location was clean and friendly staff.
Atmosphere: 4
Food: 3
Service: 5
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