Good food 😋 they should wrap all sandwiches to go with dely wrap
Atmosphere: 5
Food: 5
Service: 5
Eli Martin
If you or a loved one deal with allergies, sensitivities, or merely a desire to get the food you ordered as specified on your ticket, I cannot recommend avoiding this establishment enough. My girlfriend has a severe onion allergy, and time and time again, despite always ordering it without the ingredients that induce an anaphylactic attack, we find that they do not take these instructions seriously. Do yourself a favor and take your money elsewhere.
Nicole S
I don't know why I keep coming back to this Cousins. I love Cousins in general, and this one is conveniently located, but it's perhaps one of the worst fast food experiences I've had. I've been here maybe 20 times or more, and over half the time it's great. Great service, great food, etc. But what's finally making write this is that I got drive through, went back to my office to eat, and I open my sandwich and immediately I can smell the Tuna. It's not entirely tuna; I can understand that it was a little busy and sometimes the wrong order gets sent out, but just a little bit, like someone started putting Tuna on the bread, realized there was no tuna in the sandwich, and then scraped some of it off to make my regular club. I really hate fish. I don't eat it at all, and tuna is such a strong smelling food that I couldn't eat any of it. In the past I have ordered curb side delivery, and had to wait in the parking lot for over half an hour before, when I ordered 30 minutes in advance (so 60 minutes total from when I ordered). I've also ordered drive through, been sent to wait in the parking lot, and have to watch as everyone else gets their food before mine. It's fine if they don't want to do curbside, but don't let me pay online if they're not going to actually do curbside. Just let me know in advance, and I'll come in the store. And same thing goes if you're going to send me to drive through purgatory, where I'm in my car waiting for food that is never coming.
Steven M
Ordered club got 1 type of meat, cheese curds not even half full no napkins and flat soda.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheese Steak
Patrick Williford
We ordered the classic sandwich and the chicken cheddar bacon sandwich. Both were half sandwiches. I liked all the toppings, but I did not realize that the bacon cheddar did not come with mayo like the original sandwich. I’ll have to add that next time. Great sandwiches and hit the spot as we head back to Chi town.
Atmosphere: 5
Food: 5
Service: 5
DeeAnn Stadler
Ordered four cookies only got 3. Too far away to go back.
Atmosphere: 5
Food: 5
Service: 4
Julie Rakowiecki
Tonight I ordered a turkey on whole grain bread with light mayo and light onions. The sandwich would have been great except for the bread. It was hard and crunchy and clearly past its prime. This happened the last time I got the same sandwich and I wrote it off as just a bad day. I was willing to give it another try but am really disappointed. Good is expensive and this will makee think twice next time we want a sandwich. My husband and my father had delicious sandwiches with cheese steak and meatball subs.
Atmosphere: 4
Food: 2
Service: 4
Richard Clark
Sitting in the drive thru waiting for food for over 30 minutes is a terrible experience. Food after that was average. Worse Cousins Ive ever been to…
Atmosphere: 1
Food: 2
Service: 1
Simran minhas
Bad sandwiche never going again i order vegie grilled sandwich but they give me cold i throw in the garbage and losse money
Lisa Girmscheid
Again, I had to wait an extra 10 minutes for a sub I ordered ahead and paid for online. When it came it was made very sloppy and wrapped very loosely and not labeled. His location needs to get it together.
As a new resident, the staff have been amazing and helpful.
b rey
Great service, and very friendly
Spencer G
I was very exited to try this place, especially after seeing there large sizes (15inch subs.) But wasn't that big at all when the sub is 2 inches wide, and they skimp on toppings. My cheesesteak barely had any cheese in it, not a lot of steak, and was dry. Bread wasn't anything to write home about, which when it comes to a sub shop, bread is the key ingredient. The prices for these subs is not reflected in what you get, I honestly feel like somebody beat me up and stole my money.
J Allen
I ordered the double steak sub & it was DEEELICIOUS!! Fresh tasting & hit the spot! I'll be looking out for these guys going fwd!
Good food 😋 they should wrap all sandwiches to go with dely wrap
Atmosphere: 5
Food: 5
Service: 5
If you or a loved one deal with allergies, sensitivities, or merely a desire to get the food you ordered as specified on your ticket, I cannot recommend avoiding this establishment enough. My girlfriend has a severe onion allergy, and time and time again, despite always ordering it without the ingredients that induce an anaphylactic attack, we find that they do not take these instructions seriously. Do yourself a favor and take your money elsewhere.
I don't know why I keep coming back to this Cousins. I love Cousins in general, and this one is conveniently located, but it's perhaps one of the worst fast food experiences I've had. I've been here maybe 20 times or more, and over half the time it's great. Great service, great food, etc. But what's finally making write this is that I got drive through, went back to my office to eat, and I open my sandwich and immediately I can smell the Tuna. It's not entirely tuna; I can understand that it was a little busy and sometimes the wrong order gets sent out, but just a little bit, like someone started putting Tuna on the bread, realized there was no tuna in the sandwich, and then scraped some of it off to make my regular club. I really hate fish. I don't eat it at all, and tuna is such a strong smelling food that I couldn't eat any of it. In the past I have ordered curb side delivery, and had to wait in the parking lot for over half an hour before, when I ordered 30 minutes in advance (so 60 minutes total from when I ordered). I've also ordered drive through, been sent to wait in the parking lot, and have to watch as everyone else gets their food before mine. It's fine if they don't want to do curbside, but don't let me pay online if they're not going to actually do curbside. Just let me know in advance, and I'll come in the store. And same thing goes if you're going to send me to drive through purgatory, where I'm in my car waiting for food that is never coming.
Ordered club got 1 type of meat, cheese curds not even half full no napkins and flat soda.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheese Steak
We ordered the classic sandwich and the chicken cheddar bacon sandwich. Both were half sandwiches. I liked all the toppings, but I did not realize that the bacon cheddar did not come with mayo like the original sandwich. I’ll have to add that next time. Great sandwiches and hit the spot as we head back to Chi town.
Atmosphere: 5
Food: 5
Service: 5
Ordered four cookies only got 3. Too far away to go back.
Atmosphere: 5
Food: 5
Service: 4
Tonight I ordered a turkey on whole grain bread with light mayo and light onions. The sandwich would have been great except for the bread. It was hard and crunchy and clearly past its prime. This happened the last time I got the same sandwich and I wrote it off as just a bad day. I was willing to give it another try but am really disappointed. Good is expensive and this will makee think twice next time we want a sandwich. My husband and my father had delicious sandwiches with cheese steak and meatball subs.
Atmosphere: 4
Food: 2
Service: 4
Sitting in the drive thru waiting for food for over 30 minutes is a terrible experience. Food after that was average. Worse Cousins Ive ever been to…
Atmosphere: 1
Food: 2
Service: 1
Bad sandwiche never going again i order vegie grilled sandwich but they give me cold i throw in the garbage and losse money
Again, I had to wait an extra 10 minutes for a sub I ordered ahead and paid for online. When it came it was made very sloppy and wrapped very loosely and not labeled. His location needs to get it together.
Restaurantji Recommends
As a new resident, the staff have been amazing and helpful.
Great service, and very friendly
I was very exited to try this place, especially after seeing there large sizes (15inch subs.) But wasn't that big at all when the sub is 2 inches wide, and they skimp on toppings. My cheesesteak barely had any cheese in it, not a lot of steak, and was dry. Bread wasn't anything to write home about, which when it comes to a sub shop, bread is the key ingredient. The prices for these subs is not reflected in what you get, I honestly feel like somebody beat me up and stole my money.
I ordered the double steak sub & it was DEEELICIOUS!! Fresh tasting & hit the spot! I'll be looking out for these guys going fwd!
Apparently no oregano means oregano. 🤦
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