Dairy Queen Grill & Chill

The manager first shifts was very Terrible she start screaming at the dasher without any reason in front to the other costumers.

Atmosphere: 1

Food: 5

Service: 1

The night manager seems to think that she owns pick 'n save and can tell paying pick and save customers to leave. Even if they are on their phone after making a purchase at the store. Absolutely ridiculous. You guys are tenants in pick and save not the other way around

Atmosphere: 1

Service: 1

I've been going there for years..The food is made fresh. Employees are kind...Have had my grandson Birthday cake made there years Always turn out nice..

Great friend of and wonderful service

Atmosphere: 5

Food: 5

Service: 5

Great place to come to if you want the staff to curse out your family members for asking if their blizzard is almost ready after waiting 10 minutes in the drive thru.

If I could give this place zero stars, I would.

The cake I received was not prepared as ordered. During my phone call with the staff, I clearly requested all vanilla ice cream in the middle, but the employee failed to record my order accurately. Instead, I was given a cake with both vanilla and chocolate.

This was not my error, yet I was told I had to accept the consequences of their mistake. I reached out to the manager, Lisa Pope, as well as corporate for a refund, but because the employee did not write “all vanilla,” they refused to make it right and or refund me for the error.

The lack of accountability and professionalism in handling this situation is extremely disappointing. Poor communication and even worse customer service. I would not recommend this location to anyone.

Atmosphere: 1

Food: 1

Service: 1

Fresh food worth waiting for.

Atmosphere: 5

Food: 5

Service: 5

Dogs loved pup cups

Atmosphere: 3

Food: 5

Service: 5

Dairy Queens policy for for ordering Blizzards is....lf we don't show you the Blizzard upside-down , your next is free! Bought 2 at Oak Creek location, didn't show one upside-down. When I questioned them on it, it was a misunderstanding, and they would not honor their own policy. Bad business equals a lost frequent customer!

I had a chocolate shake. Always good.

Food: 5

They don't welcome customers and made me wait a long time. I was smiling at him but he was ignoring me. It took long for him to help me.

Atmosphere: 5

Food: 5

Service: 1

Very good work

Atmosphere: 2

Food: 2

Service: 2

This DQ is located inside Pick-N-Save and a nearby school let out, so it was noisy with students.

The staff was busy, friendly, and courteous.

The French fries were small in size but oh so good and perfectly fried.

The sundaes 🍨 were creamy and just the right amount.

Atmosphere: 3

Food: 4

Service: 4

I Order OREO® BLIZZARD® Cake 10 inches and Salted Caramel Truffle BLIZZARD® From My Reward Points
When i get there for pick up my order employee give me only Salted Caramel Truffle BLIZZARD® and said we can’t give other free items
My cake order is not free I use my 3000 Rewards points for cake and they say it Free

Atmosphere: 1

Food: 4

Service: 1

Fast cake last minute great service

Atmosphere: 4

Food: 4

Service: 4