Dunkin'
8750 S Howell Ave, Oak Creek
(414) 571-2440
Recent Reviews
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If you're a person who absolutely loves waiting in lines for an unnecessary amount of time then this is the best place for you to go!
Atmosphere: 1
Food: 1
Service: 1
I can see why there is only 2.9 stars. Sat in the drive through for quite awhile waiting to be greeted. We finally said hello, and someone responded- wait a moment. We waited another 5 mins. Nothing. NOT busy. One car at window and empty inside. Get your crap together or hire new staff
The workers ignored us standing at the register for 10 minutes and took another 15 min to make 2 drinks.
Atmosphere: 1
Food: 1
Service: 1
After ten minutes in the drive thru waiting I left. Was told they would be with me soon, but soon to them means 10+ minutes apparently
Entirely TOO slow. Sat in drive thru for almost 20 mins waiting for a mobile order. Only two cars ahead of me. Happened more than once- do not attempt to stop here before work- you will be late every time. Will not visit this location ever again.
Atmosphere: 2
Food: 2
Service: 1
I’ve had several disappointing experiences at this location. On multiple visits, I was given incorrect change — short each time — and when I pointed it out, the employee became visibly upset instead of addressing it politely. This has happened more than once, so it’s clearly not just a one-time mistake.
Additionally, the French Cruller donut I purchased was not fresh, and it tasted like it was from the day before. When I went back and spoke to another employee, they replaced it with a fresh one, which confirmed the original wasn’t.
This location has really gone downhill in terms of customer service and product quality. The management needs to pay closer attention to training, supervision, and ensuring customers get what they pay for.
Atmosphere: 1
Food: 1
Service: 1
Worst customer service why have promotions if you can't even honor them
Longest wait I've ever experienced at a dunkin. Wasn't even a line. We were right at the order box and the person inside put us on hold for like 15 minutes. Ridiculous.
Service: 1
Always get orders correct. Ever since this dunkin has been bought out, its been spot on.
Atmosphere: 3
Food: 4
Service: 5
Felt like a donut. Ha as usual no lemon. Nobody makes lemon filled donuts anymore. Unless you go to a specialtly place.Been awhile so they have changed. Did not know they made sammys. Got a med iced coffee and two sausage egg sandwiches. Coffee was good a little watered down but ok. Sammies were bland. Hot & fresh and fast. I keep a camping mixture of salt garlic onion and and pepper in my glove box. It helped. They were bland.But good.Overall not bad. In a pinch i would go again. So go get you sum donuts and coffee or mixed juice blends. All good.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Sat in the drive thru for 20 minutes no one took our order. It’s 2pm. We drove to the window, there was workers inside..
Food: 1
Service: 1
Sat here for 30 minutes to not even get anything. Asked me to repeat my order 3 times at the window. Finally just took my card and went to taco bell. No coffee today i guess
This was the worst dunkin experience I've ever had. We sat in like in the drive thru for nearly 20 minutes. Finally placed our order just for the guy taking our order to have gotten it completely wrong. No where close to what we asked for. The guy at the window couldn't seem to listen to anything we said either because he KEPT getting our order wrong despite being two foot from him slowly explaining what we needed. He'd walk away and come back to ask us what our order was several times. We ordered two $5 meals. Both the same exact orders. Nothing complicated. But clearly none if the staff working today has their heads on straight. They then tried making two separate transactions for our order after being told it's all together. We ended up paying for one order and left. It wasn't worth the headache of being there anymore.
Atmosphere: 1
Food: 1
Service: 1
Your Quality is going so bad. Don’t sell if it’s not fresh. Customers are your bin to trash
Food: 2
Service: 3
Went threw the drive through 15-20min before they close for a quick coffee.
They said they were closed even though they still had all their open signs on.
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