McDonald's
9471 South 13th Street, Oak Creek
(414) 762-7565
Recent Reviews
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Waited 17 mins for my food. Big Mac no onions came with 1/2 onions scraped off. Plain cheese burger came without cheese.
I would like to extend my thanks to the entire team the morning of 05/13/25.
We placed a large order twice on the same day for 150 Hot cakes and the staff was friendly and accommodating during the entire process.
I want to give extra thanks to these staff members: Adriana, Kamanl, Antonio, Josephina, Ravi, Norland, Gianni, Willo and Sindy.
Thank you all for your hard work and help with this order. Our staff was extremely grateful for the meals that were provided by all of your help!
Keep up the great work and THANK YOU again!
We had tried to use the code to obtain $1.29 fries and the person taking the order had it on screen like that then deleted it saying sorry what’s the code again and by that time the code had left from our app it didn’t let us redeem another and the manager didn’t wanna accommodate the price to match the app which is not like we hit two McDonalds up for the deal normally we’ve had this happen only one other time and the other McDonalds was understanding and accommodated the price since it wasn’t our fault and here they did not they refused to believe that we had the code it wasn’t our fault the code disappeared if they’re having technical difficulties that’s not my fault but they could’ve been a bit accommodating I’m not one to try and make a scene but I’ve worked fast food and know to not blame the customer for something out of both of our controls. I’m not one to ever leave a bad review but it was an easy accommodation that could’ve been given I wasn’t asking for anything free or something out of reach.
Apr 18 2025 7:30pm Missing food in drive through, called back and promised mail ticket to make up the missing food. Never received the make up food ticket. Check back on May 03 2025, the India manager refused to help or do anything, show credit card charging record and phone call record. Persist in seeing receipt in order to help. I am not answering free food, I am asking for food I have paid and I have to went back explaining everything and still not get any help.they get pay by hour, they missed food I need spend more time and get nothing and angry.
Waited 8 minutes for a sausage rock ! I can start a fire w ts
This place never gets my order right but it's McDonald's. Shake machine never works here.
I go every morning for ice coffee and sometimes breakfast fast and friendly people
Real good service
Nasty food
Don't like McDonald's unhealthy food
Restaurantji Recommends
I ordered a cheeseburger, she entered it as plain, I asked her to fix it, she said she would at the window. I got to the window and asked her to fix it. She said it was fixed. I get to the second window they hand me a plain cheeseburger. I Said it wasn't right. They took another full 5 minutes to bring g me the correct one. It was all I had ordered.
We just shopped here at this location and the cashier service was great the food was hot and fresh and they brought the food to our table I recommend it 100% satisfactory and clean
Frequently missing things on my orders. No easy way to give feedback/complain once you've left the store. To give feedback on the app, it wants the store code, which isn't listed in the app or on my emailed receipt. It should be very easy to report issues on an order thru the app while viewing the order. Because of this I called into customer service who told me to me the store # is on the back of my receipt (that they just told was emailed to me). Not sure how I can look at the back of a receipt in my email...
The experience was quite disappointing, and I do not intend to return. We entered the establishment and ordered two straightforward items: an ice cream cone and a larger cup of half-and-half ice tea. After placing our order, we were given an empty large cup to fill ourselves, but the tea available for self-service was depleted. The entire area was disorganized, lacking supplies, and unclean. When we attempted to inform the manager, her response was merely an acknowledgment followed by her departure, which hardly reflects the professionalism expected from a manager. We then sought assistance from other staff members for essential items such as napkins and lids before leaving. What should have been a simple visit turned into a significant inconvenience.
Wonderful McDonald’s. This is my go to location if I am ever craving anything! They always cook to order when I request with no issues! Super nice staff! Thank you.
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