Olive Tree Café

3570 E Puetz Rd, Oak Creek
(414) 762-6222

Recent Reviews

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John Parker

I passed this place everyday for years on my way to work. Today I decided to try it.

The food was amazing, the prices were great!

I can’t wait to go back!

Atmosphere: 5

Food: 5

Service: 5

Ulysses Butler

It was a laid-back experience

Dietary restrictions: The Veggie option was great

Parking: Off puetz road very convenient for me.

Kid-friendliness: Very kid friendly

Wheelchair accessibility: Yes, they have a ramp

Atmosphere: 5

Food: 5

Service: 5

Kelli Kratt MS, RD, CD

We have frequented this cafe many times, as it was a deceased family members favorite restaurant. We have come in as a large group a handful of times. This time, we made a reservation 30 days in advance, for a group of 25 at an off peak time (3pm on a Sunday). There was no information given about added fees or special menus. We arrived to find a small, "Sunday Dinner" menu on the table. It limited our entrée selection greatly. Several family members have allergies/diet restrictions. As a result, about 6 of us were left without options, as we planned to eat from the regular menu (that other people in the restaurant at the same time could order from). The wait staff was very gracious and tried to give us a couple options which we appreciated, until the bill came. We were charged a flat rate that included a hall rental fee but we didn't rent a hall. We sat in the restaurant. This flat fee meant that I paid ~$30 for a grilled cheese & fries ($8.99 on the regular menu) and a soda plus gratuity. Absolutely ridiculous.
The restaurant should practice transparency - let those booking reservations know ALL the added fees/restrictions that come along with a booking. Had we known ahead of time, there would have been no unpleasant surprises or we could have chosen to go elsewhere. This restaurant just lost 25 customers.

Atmosphere: 3

Food: 3

Service: 1

Amy Pringle

The food is delicious and the waitresses are always so pleasant….great place all the way around!

Wheelchair accessibility: A ramp for wheelchair access

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Burger and Fries, Broasted Chicken, Ruben Sandwich with Fries, American Fries, Chicken Dumpling Soup

Laurie Dobrzynski

We made a reservation for 25 people. Was not told up front that it would be $30 a person regardless of what was ordered! Given a limited menu with prices on it( that were not $30). Some had only water and a bowl of soup. Two people didn't eat. We were charged $500 for food. $115 for soda and $130 for gratuity. RIPOFF!!! Was this even legal?? We will never return!!

Kari Kratt

It’s old people food, it’s fine. Service was fine.

We came here as a family get together because it was the one year anniversary of my grandpa’s passing, we’ve occasionally done large dinners here the whole family, as it was my grandpa’s favorite restaurant. There was 25 of us, in the past we all just order from the menu, on one bill, no big deal, we took care of splitting it up. I moved out of the area and haven’t been back since grandpa passed, today we had this big dinner and they charged us like we had it catered, gave us a limited menu and charged us like it was $40 a person. The bill was $800, we felt completely taken advantage of because none of this was talked about when we called to see if there was a good time in the day to accommodate a party of 25.

Melanie H

While our waitresses were kind and helpful, Olive Tree should be ashamed of themselves! My family made a 25-person reservation to be together on the one year anniversary of my grandfather’s death. This was his favorite restaurant. When the reservation was made, we had the option to book a hall or not, and decided on a large table in the restaurant (not a hall) during their least busy time of day (confirmed by staff member). The decision to decline the hall was understood by the staff member on the phone. This reservation was made a month in advance. When we arrived, we were sat at a large table in the dining room, not in a rentable hall. Each family member was given a menu with prices next to each item. We were absolutely appalled when a single bill arrived at the end of our meal for a flat rate of $800. Several people just had a drink, or a bowl of soup and salad. Even if every single person in our party got the most expensive dish on the menu- our bill wouldn’t have been CLOSE to $800! When the restaurant was questioned why we didn’t get an itemized check, and how they came to the bill of $800, they said they had to “figure it out”. When we finally got a “revised” bill, it was $700 including a “hall rental fee” for a hall we did not inhabit. They could not tell us why we were charged $28 per person and not the amount stated on the menu provided to us, or why they couldn’t remove the hall rental fee. 18% gratuity is standard on a large party meal, but $700 isn’t our meals plus 18% gratuity! If we didn’t question why our bill was $800, would they have charged us an extra $100 simply because they could? What a lovely way to treat a grieving family! Olive Tree should be ashamed of themselves. It is unbelievable they have the audacity to behave this way to loyal, paying customers.

Atmosphere: 1

Food: 1

Service: 1

Josh Hughes

First off let me state that the service was great, no fault of the wait staff. However, a reservation for a party of 25 was made a month in advance for my family and I to meet on the one year anniversary of my grandfather in laws passing. This being his favorite spot to eat, it felt right. At no point during the making of this reservation was a "hall rental fee" or flat rate food pricing mentioned. Upon arriving we were sat in the regular dining room at a combined table and each given a menu with individual item pricing. However, when finished, we were handed one bill with a single price tag equating to $32/person. I had the chicken fried steak for $14.99 and my wife had a soda. Another in our party only had a bowl of soup. When asked about this we were told there was a hall rental fee added (Okay, why were we not placed in a hall then?) and given no explanation as to why we were handed menus with prices just to be charged an exorbitant amount of money for a standard meal. But fear not, they took $100 off! Hooray, now it was only $28/person! How reasonable! This is disgusting and deceptive business practice and should have been discussed up front when the reservation was made. Added gratuity for a large party is an acceptable practice, not flat out lying to our faces about meals being individually priced. I will most certainly not be returning or recommending anyone go here.

Atmosphere: 1

Food: 1

Service: 1

Robin Cunningham

Absolutely the most awesome cream of chicken soup! Fresh corned beef. Crab stir fry to die for!

Atmosphere: 5

Food: 5

Service: 5

Janice weaver

They always get my order wrong… do not ask to substitute anything as they will not do it. I am so sad as I like their food but they never get it right. So sad.

Deborah Langley

Owner and (Fila) the waitress are awesome. Atmosphere is pretty basic, but clean and inviting. Good prices as well.

Wheelchair accessibility: Accessible

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: 2 Medium over Eggs with Ham and Hash Browns Two Wheat Toasts and Coffee, American Fries

Laurie Hardwick

Everything was excellent!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Dumpling

Dale Ryan

Nice place clean and friendly staff good food everything is so good here I recommend coming to this place a 5 star rating

Parking: Lots of parking spaces

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Taco Salad, Chicken Dumpling Soup

Rowan

First and last time I will go. Walking in here it was a cross between a retirement home, 1983, and not sure why there’s TV’s AND gambling machines?
The food was less than remarkable. Absolutely flavorless omelette, stuffed with veggies and not cooked properly once folded over. (runny yolk and undercooked)
Bacon tasted reheated, hash browns were not cooked enough and tasted like a freezer.
The coffee has NO flavor and was literally like drinking a hot cup of coffee water. Not worth $50.00 at all. Please please remodel and get some proper chefs that understand breakfast. This was utterly disappointing since there’s not much between oak creek and S. Milwaukee.

Atmosphere: 1

Food: 1

Service: 3

Linda Montana

Food is great and hospitality is awesome. My first time there today and I will be going back soon. My compliments to the Chef.

Wheelchair accessibility: They do have a ramp and rails for senior citizens like me.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: American Fries, Chocolate Cake, Appetizer Combo

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