I ordered via Wendy’s mobile app around 3ish on a Saturday. I didn’t have to wait long, my food was cooked to perfection. Dining area was clean when I arrived and I had a great meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy's Hot & Crispy Fries, Nuggets
Thomas LinScents
Picked up a mobile order 5 min after I ordered it. I live 4 min from there. Literally got home and everything was Literally cold. This was at 745 pm too. Not like 5 min before close. No wonder I don't come here ofter. Only time the food is good is for breakfast.
Atmosphere: 5
Food: 3
Service: 5
Christine Hartzheim
The associate taking my order was disrespectful , unprofessional. I had trouble hearing her through the intercom. She got mad! I am hard of hearing! The manager was no help. I will not be back to the Wendy's on Howell by Chase. The manager took the associate side and did not hear me out!
Atmosphere: 1
Food: 5
Service: 1
Dennis Johnson
Wouldn't have been to terrible if it wasn't for the little old crabby ass lady at the counter. Food was ok. I expected a little better.
Atmosphere: 2
Food: 3
Service: 2
Mary Weyrum
Ordered Krabby patty. Had once before and had liked it. Last night it was so awful had to throw away. Whoever must have poured the sauce on. A couple small onions and pickles stuck in middle of bun. Just awful.
Atmosphere: 2
Food: 1
Service: 2
Amy McGee
Horrible customer service. Cash only that's crap they shouldn't be open if you can't scan the app or swipe a card not everyone carrying cash. And if internet is down then signs should be posted as well.
Atmosphere: 1
Service: 1
Yaritza Rosa
I arrived at 8am to have breakfast with the family and they had the doors closed and the employees hidden when the place should be open at 6:30am they should have more consideration for families who want to have breakfast at Wendy's
Atmosphere: 1
Food: 5
Service: 1
Michael Langdon
It's Wendy's, you know what you're going to eat
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mcmuffin
adoramann
Crabby patty! Lol I tried it and was shocked that no crab is on this sandwich Guess I need to watch sponge Bob more often.
Always a good experience when it comes to food and when it comes to customer service. I know a lot of people don't like drive throughs because of the wait times but they absolutely got my order rights and I feel like the customer service experience was 10 out of 10.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nuggets, Hamburger
Charles Wasik
I don't think the evening shift likes people or wants to work at this restaurant. I gave my order, I said "Thank you" to 2 different employees, and never got a response from either one. I received my food first while my drink sat in the window for about 3-4 minutes. I got about 3 miles away and realized my burger order was wrong. Fries were great.
Atmosphere: 2
Food: 2
Service: 2
Bryan Knitter
Every single time I go to this location, the employees are rude and my drink is a wet, sticky mess. I go back thinking maybe they'll change, but nope, same garbage service, different day.
Atmosphere: 1
Food: 3
Service: 1
Mr De Jesus
The food was delicious ? especially the freshly made French fries, were very hot and perfectly fried. Veggies in my burger were nice and crispy fresh. A very clean dinning area and friendly staff. They have the Triple Berry Frosty ? for only a limited time, it should be added to the permanent menu! It is delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S Baked Potatoes, Spicy Chicken Sandwich, Wendy's Hot & Crispy Fries, Chili
Julie Kortendick
Very professional staff. People were very helpful when trying to figure out how to use the soda machine. Diet coke was out in dining room but staff was able to fill it for me in kitchen. Even gave me a fresh one before leaving. Very clean kept up dining room. Would definitely come back to this location. Excellent experience
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Nuggets, Jr Bacon Cheeseburger
I ordered via Wendy’s mobile app around 3ish on a Saturday. I didn’t have to wait long, my food was cooked to perfection. Dining area was clean when I arrived and I had a great meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy's Hot & Crispy Fries, Nuggets
Picked up a mobile order 5 min after I ordered it. I live 4 min from there. Literally got home and everything was Literally cold. This was at 745 pm too. Not like 5 min before close. No wonder I don't come here ofter. Only time the food is good is for breakfast.
Atmosphere: 5
Food: 3
Service: 5
The associate taking my order was disrespectful , unprofessional. I had trouble hearing her through the intercom. She got mad! I am hard of hearing! The manager was no help. I will not be back to the Wendy's on Howell by Chase. The manager took the associate side and did not hear me out!
Atmosphere: 1
Food: 5
Service: 1
Wouldn't have been to terrible if it wasn't for the little old crabby ass lady at the counter. Food was ok. I expected a little better.
Atmosphere: 2
Food: 3
Service: 2
Ordered Krabby patty. Had once before and had liked it. Last night it was so awful had to throw away. Whoever must have poured the sauce on. A couple small onions and pickles stuck in middle of bun. Just awful.
Atmosphere: 2
Food: 1
Service: 2
Horrible customer service. Cash only that's crap they shouldn't be open if you can't scan the app or swipe a card not everyone carrying cash. And if internet is down then signs should be posted as well.
Atmosphere: 1
Service: 1
I arrived at 8am to have breakfast with the family and they had the doors closed and the employees hidden when the place should be open at 6:30am they should have more consideration for families who want to have breakfast at Wendy's
Atmosphere: 1
Food: 5
Service: 1
It's Wendy's, you know what you're going to eat
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mcmuffin
Crabby patty! Lol I tried it and was shocked that no crab is on this sandwich
Guess I need to watch sponge Bob more often.
Atmosphere: 4
Food: 4
Service: 5
Poor customer services
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
Always a good experience when it comes to food and when it comes to customer service. I know a lot of people don't like drive throughs because of the wait times but they absolutely got my order rights and I feel like the customer service experience was 10 out of 10.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nuggets, Hamburger
I don't think the evening shift likes people or wants to work at this restaurant. I gave my order, I said "Thank you" to 2 different employees, and never got a response from either one. I received my food first while my drink sat in the window for about 3-4 minutes. I got about 3 miles away and realized my burger order was wrong. Fries were great.
Atmosphere: 2
Food: 2
Service: 2
Every single time I go to this location, the employees are rude and my drink is a wet, sticky mess. I go back thinking maybe they'll change, but nope, same garbage service, different day.
Atmosphere: 1
Food: 3
Service: 1
The food was delicious ? especially the freshly made French fries, were very hot and perfectly fried. Veggies in my burger were nice and crispy fresh. A very clean dinning area and friendly staff. They have the Triple Berry Frosty ? for only a limited time, it should be added to the permanent menu! It is delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S Baked Potatoes, Spicy Chicken Sandwich, Wendy's Hot & Crispy Fries, Chili
Very professional staff. People were very helpful when trying to figure out how to use the soda machine. Diet coke was out in dining room but staff was able to fill it for me in kitchen. Even gave me a fresh one before leaving. Very clean kept up dining room. Would definitely come back to this location. Excellent experience
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Nuggets, Jr Bacon Cheeseburger
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