Arby's
3210 N Kinney Coulee Rd, Onalaska
(608) 781-4966
Recent Reviews
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Love this Arby's, food is always top tier, service is great, and they're pretty quick too. Definitely one of the best and most consistent fast food places in town!
Worst food ever we went for first time now we know why it's dead only thing keeping them a live is hotels near them because they don't know food is bad never again I told my boyfriend worst date to eat at.he said he was sorry 😔 taking me at this place he said it was bad.
Atmosphere: 3
Food: 1
Service: 3
My wife ordered chicken wrap and was disappointed, told manager and she made it right with us
Atmosphere: 5
Food: 5
Service: 5
Not at all fast but it's food.
We did Drive through thinking it would save us time and be quicker than going in and ordering to go. We pulled up to drive through at 3:25 We didn't get our food until 3:43 there was 2 cars ahead of us that were sitting there when we pulled around after ordering. There were cars behind us lining up waiting to ordering just pulled off and pulled away because it was taking so long. When we pulled up to the window my asked the worker if they were short-handed and why they were so slow and the said no, we're not short-handed.! And I said oh so your just this slow all the time? They closed the window as we waited for the rest of our order. Never apologized for the long wait, inconvenience or anything. We probably won't do drive through any more at that location. Very disappointed for the long wait. To slow of service!!
Food: 5
Service: 2
OK, I rarely leave bad reviews. This is an exception however. A 15 minute wait for food and then having to ask for what should come with it (in this case marinara for mozzarella sticks and au jus for a French dip) was bad enough but the folks behind the counter didn't seem to much care. Additionally the was not a clean table in the dining room. Very dissapointing.
Atmosphere: 1
Food: 3
Service: 1
Went through the drive through and sat there for a while behind a truck. Figured he was ordering 1/2 the menu. 🤣 He finally pulled forward so i pulled forward and waited for someone. I had cars behind me and after a minute or 2, I asked if anyone was there to take my order. I chuckled feeling like a pain in the butt, but after no response I asked a few more times. I thought maybe their speaker was broken so I pulled up to the window and waited for someone. Numerous employees looked at me, tried waving them to come to the window, but they all kept walking past. Ended up getting tired of waiting so we left. I try being patient but they weren’t busy, and it would’ve at least been nice to know they were getting to me by coming to the window instead of just ignoring us. If I ever come here again and have a better experience, I will update my review.
Atmosphere: 1
Food: 1
Service: 1
Whoever working that drive through is to funny 😆🤘
Atmosphere: 5
Food: 5
Service: 5
I tried the loaded Italian as soon as it came out. It was NOT loaded with anything except peppers and the sauce. Barely any meat. The bun was chewy. Try to take a bite and all the sauce ran out. I like Arby’s. Not this sandwich.
Atmosphere: 2
Food: 1
Service: 3
My wife and I had both the specials, so actually, the money rise was really inexpensive
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We were waiting at the drive through for 15 minutes and nobody said anything, went to the window and people looked at us multiple times and just walked away multiple times, in the end we just left. Horrid service would not recommend
Atmosphere: 1
Food: 1
Service: 1
Unpopular opinion but Arby's is my go to fast food stop.
Food: 5
I love the hot and fresh food here! It is a bit understaffed, (so you wait a few more minutes)but worth the wait! They also have the best deals when you order on their app.
Atmosphere: 4
Food: 5
Service: 4
I have a love hate relationship with this Arby’s. I keep going back even after being disappointed on many occasions. My children love their fries and salted carmel cookies. I usually use the drive thru and sneak into this place after shopping at Woodman’s. If I order anything unusual like add cheddar to a roast beef sandwich or no lettuce or tomatoes on a sandwich about three fourths the time the order will be screwed up. On occasion I’ve complained and management makes it right and offers a free meal or sandwiches. I like their curly fries and roast beef sandwiches and miss some of their old sandwiches. Their portion sizes, drink sizes and their prices are ridiculous. We keep going back and enjoy it when it is all prepared correctly. Every time I go here, I smirk and think to myself, I wonder if it will made correctly today. At times, the wait in the drive thru can get lengthy.
Took about an hour to get my food. When the dasher asked if they would remake my food they hung up on them. That's not professional at all. Think I'll be done going there anymore.
Atmosphere: 1
Food: 1
Service: 1
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