Loved the small sized bowels. Perfect for when you are not starving.
Atmosphere: 5
Food: 5
Service: 5
Sarah Schultz Photography
The best burrito!
Atmosphere: 5
Food: 5
Service: 5
Anonymous 619
On November 17 at 1105, I encountered bad customer service from a worker with long brown hair. I had a tough and long week and wanted to dine in Burrachos and treat myself to a steak burrito. When I walked in, there was one other couple there who was at the cash register. Otherwise, it was not busy and I didn’t have to stand in line. As I approached the counter to place an order, I was not greeted by this young woman. Instead, she gave me an awkward silent stare as if I was an inconvenience for her. I awkwardly started the conversation by telling her I wanted a burrito. As I was walking down the line to choose my toppings, she was giving me bad vibes. I can feel that my presence was unwanted. At that moment, I should have listened to my instincts and walked away. Instead, I completed my order and paid for it. I left no tip after that bad experience. I got a no welcome or hi or thank you. Only a dirty stare and a frown. I didn’t deserve to be treated this way. I should have walked out after seeing how she was treating me. She was unprofessional and didn’t value my business which I am more than willing to take it elsewhere. My experience prior to this encounter was great. That worker was professional, friendly, and helpful. The customer service here will be a hit or miss. I highly recommend to follow your instincts and if you get bad vibes just walk out. Don’t waste time and money on people who don’t value your presence and business. I recommend burrachoes for their fresh food and clean atmosphere if you want a quick on the go burrito. They are much better tasting than chipotle. Even though Burracho’s burritos are not authentic Mexican burrito, they are made with fresh cooked meat and veggies. The portion is great for the price they ask for. Otherwise, going to a local Mexican restaurant for authentic Mexican burrito who offers great customer service is the better choice. Unfortunately after my encounter today, I will no longer do business here.
Atmosphere: 5
Food: 1
Service: 1
Verlyn Severson
This is a great place to have a little bit of a choice between burritos and tacos. I had fantastic tacos and a nice birthday treat and the staff are very nice. It's a nice looking restaurant in worth the visit
Atmosphere: 5
Food: 5
Service: 5
Randolph Halverson
Good burritos!!
Atmosphere: 5
Food: 5
Service: 5
Nate
Typical fast burrito bar. Definitely better than Hot Head but not as good as my local Chipotles, Moes, and Qdoba. The chips are a bit disappointing, heavily salted, like grocery store tortilla chips
Danielle Persson
Recieved a veggie bowl with half white and half brown Rice. Both rices were terrible. Beans are bland. Sour cream is very watery.
Candy S
It's like Qdoba or Chipotle but less topping options and a bit higher priced. I hada chicken burrito bowl and it was pretty bland. $5 for chips and queso, which is not a sauce, literally melted cheese that is solidifying as you try to eat. Would I come back for a second go? No. Lots of options for lunch in this area.
Dalton Clark
Place was dirty. Every table was dirty and they had 5 employees behind the counter talking and doing nothing
One thing I realized when you ask them to cut the burrito in half they used to take the tinfoil off first. I usually used to ask b4 they put it on. I do not feel tinfoil should be used because when it was cut pieces of the foil was on my food inside. Not sure what pieces I ingested but I found a piece I took off. Sure not good idea to use foil. Usually the workers would put it in a container. Maybe go to wax paper if necessary to wrap it. Plastic wrap is not good either for plastic particles come off that too and can go inside your body. Not good toxins for Iiver. Thank you.
Amanda “Mands”
Fast and delish!
Morgan Thoren
Everyone was nice and efficient. This was the best experience we've had here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nachos, Burrito Bowl
Carrie Holub
Very disappointed waited 10 minutes while the young boys talked and laughed. I finally went up and asked if they were ready to take my order. Tables were all dirty. Nointerested to come back
hogan haake
A fast casual burrito by any other name is just as savory.
crunchy rice
Atmosphere: 3
Food: 1
Service: 4
Loved the small sized bowels. Perfect for when you are not starving.
Atmosphere: 5
Food: 5
Service: 5
The best burrito!
Atmosphere: 5
Food: 5
Service: 5
On November 17 at 1105, I encountered bad customer service from a worker with long brown hair. I had a tough and long week and wanted to dine in Burrachos and treat myself to a steak burrito. When I walked in, there was one other couple there who was at the cash register. Otherwise, it was not busy and I didn’t have to stand in line. As I approached the counter to place an order, I was not greeted by this young woman. Instead, she gave me an awkward silent stare as if I was an inconvenience for her. I awkwardly started the conversation by telling her I wanted a burrito. As I was walking down the line to choose my toppings, she was giving me bad vibes. I can feel that my presence was unwanted. At that moment, I should have listened to my instincts and walked away. Instead, I completed my order and paid for it. I left no tip after that bad experience. I got a no welcome or hi or thank you. Only a dirty stare and a frown. I didn’t deserve to be treated this way. I should have walked out after seeing how she was treating me. She was unprofessional and didn’t value my business which I am more than willing to take it elsewhere. My experience prior to this encounter was great. That worker was professional, friendly, and helpful. The customer service here will be a hit or miss. I highly recommend to follow your instincts and if you get bad vibes just walk out. Don’t waste time and money on people who don’t value your presence and business. I recommend burrachoes for their fresh food and clean atmosphere if you want a quick on the go burrito. They are much better tasting than chipotle. Even though Burracho’s burritos are not authentic Mexican burrito, they are made with fresh cooked meat and veggies. The portion is great for the price they ask for. Otherwise, going to a local Mexican restaurant for authentic Mexican burrito who offers great customer service is the better choice. Unfortunately after my encounter today, I will no longer do business here.
Atmosphere: 5
Food: 1
Service: 1
This is a great place to have a little bit of a choice between burritos and tacos. I had fantastic tacos and a nice birthday treat and the staff are very nice. It's a nice looking restaurant in worth the visit
Atmosphere: 5
Food: 5
Service: 5
Good burritos!!
Atmosphere: 5
Food: 5
Service: 5
Typical fast burrito bar. Definitely better than Hot Head but not as good as my local Chipotles, Moes, and Qdoba. The chips are a bit disappointing, heavily salted, like grocery store tortilla chips
Recieved a veggie bowl with half white and half brown Rice. Both rices were terrible. Beans are bland. Sour cream is very watery.
It's like Qdoba or Chipotle but less topping options and a bit higher priced. I hada chicken burrito bowl and it was pretty bland. $5 for chips and queso, which is not a sauce, literally melted cheese that is solidifying as you try to eat. Would I come back for a second go? No. Lots of options for lunch in this area.
Place was dirty. Every table was dirty and they had 5 employees behind the counter talking and doing nothing
Restaurantji Recommends
One thing I realized when you ask them to cut the burrito in half they used to take the tinfoil off first. I usually used to ask b4 they put it on. I do not feel tinfoil should be used because when it was cut pieces of the foil was on my food inside. Not sure what pieces I ingested but I found a piece I took off. Sure not good idea to use foil. Usually the workers would put it in a container. Maybe go to wax paper if necessary to wrap it. Plastic wrap is not good either for plastic particles come off that too and can go inside your body. Not good toxins for Iiver. Thank you.
Fast and delish!
Everyone was nice and efficient. This was the best experience we've had here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nachos, Burrito Bowl
Very disappointed waited 10 minutes while the young boys talked and laughed. I finally went up and asked if they were ready to take my order. Tables were all dirty. Nointerested to come back
A fast casual burrito by any other name is just as savory.
Atmosphere: 4
Food: 4
Service: 5
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