Chipotle Mexican Grill
9415 E 16 Frontage Rd, Onalaska
(608) 668-4463
Recent Reviews
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I think this may be the worst Chipotle I've ever eaten at. The service was fine. The food was barely warm, most of the tables were dirty, there were stools missing seats and a draft coming through the window. I ate my food and got the heck out of there. I will not be visiting this particular Chipotle again and I do not recommend it at all.
Atmosphere: 1
Food: 1
Service: 3
Gave me about 5 pieces of steak. Pretty sure it was the manager. It was on 12/27 at 4:20 pm. I asked for a little more because it was a small scoop and was told no it would be double, so just stood there and pleaded my case. I’ve been to chipotle 500 times I know what a full scoop of steak is. So I just walked out. Really stingy employee/manager. Worst experience I’ve had at chipotle. Now my girlfriend is mad at me too because I did not get Chipotle lol
Service: 1
Dirty, unkept, and not very friendly. Food was good but with the unkept aspects of the restaurant I am leary of returning.
Atmosphere: 1
Food: 4
Service: 2
Ordered two burrito bowls BOGO deal specifically ask twice for one to have guacamole which ended up not having and a side of guacamole which didn't get and apparently ended up with a chicken burrito that didn't order in my bag and obviously charged for again that I didn't order I specifically ordered two burrito bowls regarding the BOGO customer's pay more attention but apparently employees are not.
Atmosphere: 3
Food: 3
Service: 2
Dirty, poorly staffed, and absolutely no standards. Disgusting excuse for a Chipotle.
Atmosphere: 1
Food: 3
Service: 1
I visited this location today, and I have to say it was the dirtiest Chipotle I’ve ever been to. I should’ve taken the grimy entrance doors as a warning, because the main dining area was also visibly unclean. It made me question the cleanliness of the kitchen and cookware as well.
The employees didn’t seem interested in providing good service, and I felt rushed while they were preparing my food. My food wasn’t great either— the chicken and rice were cold. Overall, it was a very disappointing experience. I even overheard another customer complaining about the service while I was getting my drink.This is the closest location to me but I will not be returning.
Atmosphere: 1
Food: 1
Service: 1
My kids love this place but it can be a bit pricey, especially if your daughter orders a bowl with rice and chicken only!
Atmosphere: 3
Food: 4
Service: 4
This is my first time coming here.Everybody seems pretty nice.Food was made in a timely manner and it was delicious.The gm gabriel is awesome
Atmosphere: 5
Food: 5
Service: 5
Friendly, fast and tasty!
You’d swear the meat cost comes out of the employees own pockets. Not to mention you need to always ask for extra rice and beans if you have just the average appetite. Otherwise it’s rationing on everything. I would like an adult sized meal for $12-15 please. The Protein should be the main bit of it, not a garnishment. I never write reviews, but it never fails with this place to disappoint in that regard. It’s annoying for how often I give them my $ because of convenience and trying to eat something healthier. Extra meat is a ridiculous $7 too. Not to mention the place is generally a mess. On a good note, for what little meat you do get 😆, it generally tastes good.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I like chipolte for road trips. This place is gross. Food was everywhere. Food spilled into other containers. Lettuce was in the sour cream, etc. Just very gross.
Atmosphere: 1
Food: 1
Service: 1
Oh my goodness, there’s so much guacamole! Yes, I would love some guacamole. Okay, let me fill up your burrito halfway with guacamole. It’s a whopping four pounds of guacamole! A guacamole is delicious, but who wants to eat four pounds of it? They had to refill the guacamole three times just for my burrito! How about you give me more rice instead of a pound of guacamole for every grain of rice? I don’t want to end up peeing out pure guacamole! Why was there a whole core in my guacamole! There was guacamole on every table, I’m not worried about the tables, I’m worried about how much guacamole they have stored for giving for 4 pounds to every person.
Atmosphere: 1
Food: 2
Service: 4
The garbage always seems full and the outside dining area is always littered with garbage, even when they are opening for the day. The ones making the food and cashiering are always nice and provide good service but the cleanliness is hard to overlook.
Atmosphere: 3
Food: 5
Service: 4
Couldn't find the place as per map location
Usually a huge fan, just a bowl to go, portions were extremely light, server barely put any rice and the beans were more like a half a scoop instead of a full one..order double chicken was two extremely shallow scoops, more like one big scoop yet I asked for double .. got home food was basically cold.. still edible just disappointed in this past visit, might be a while before I return
Atmosphere: 4
Food: 2
Service: 3
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