Perkins American Food Co.
9428 WI-16 Trunk, Onalaska
(608) 470-1923
Recent Reviews
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I walked in, waited 5 minutes to be seated, than seated myself because I was tired of standing. After another 5 minutes of no one noticing me I left. There were like 2 other people eating so they weren't too busy. What a waste of my time.
Atmosphere: 1
Service: 1
Such a great breakfast place!! Amazing service! Great good! Very impressed 😁Tracy is probably the best waitress I've ever had 🥰 keep up the great work 🙏👏🥹
Atmosphere: 5
Food: 5
Service: 5
Enjoy the atmosphere of a quiet place not too crowded and very comforting especially for the occasion. Food and services were great. Especially that they offer military and first responders a discount. Not too many places do that.
Atmosphere: 5
Food: 5
Service: 5
It took an hour to get our food, they warned us about a wait for being seated but didn't say Anything about a long wait for food. They shouldn't have sat so many people if the kitchen couldn't keep up with orders or they should have explained thered be a long wait
The food was hot and good and the waitress was nice but overall experience could have been way better
We chose Perkins over IHOP only to wait 128 minutes after ordering a twice as nice egg meal and one short stack of pancakes with bacon. That's it. No explanation from server for 45 mins then I said can you find out when we will get our food? and was told 5 more mins 2 or 3 times. Finally after my child started to cry I went to front desk and was told again it would be 5 mins so we choose to leave. We have been loyal customers for many years. We will never be back.Tge server and manager walked past us at least 30 times. Never once stopped to check on us or offer a muffin or excuse about the delay. IHOP will get our business from now on. At least they were up front with us that they were behind and slammed. Perkins was not nor was it slammed. Went mcdonalds next door after food was done in 2 mins and was hot and fresh and they were really slammed.Perkins used to be a place you could count on for decent breakfast food and reasonable service. Total lack of all of it now.
Atmosphere: 3
Food: 1
Service: 1
Jessica was a phenomenal waitress. Very friendly and provided excellent service for us!
Atmosphere: 5
Food: 5
Service: 5
Jessica was great! She greeted us right away when we were seated and asked if we wanted anything to drink while we looked over the menu. She came back with our coffees and took the order quickly. It was busy (Sunday before Christmas) so we expected a little delay. The tomatoes on the Benedict were supposed to be roasted but were a little too burnt, but everything else was great. Jessica checked in on us multiple times and was very pleasant. We enjoyed our breakfast with Perkins
Atmosphere: 4
Food: 4
Service: 5
Jessica was a awesome server! Very personable and on top of her game.
Atmosphere: 5
Food: 5
Service: 5
Had the best experience at Perkins thanks to our server Jessica. Super friendly and fast service.
Atmosphere: 5
Food: 5
Service: 5
Jessica, did an awesome job. Didn't wait very long and food was warm. She was very friendly!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Jessica was an excellent server!
Atmosphere: 5
Food: 5
Service: 5
Always get amazing service, never a problem with food, our wauter jessica was great, no complaints to give
Atmosphere: 5
Food: 5
Service: 5
Jordan was a great waiter and food was good!
Atmosphere: 5
Food: 5
Service: 5
Really amazing breakfast. Fast, efficient and well run. Can’t say the same for another very pancake specific joint run near by.
Delicious fruit and coffee, fresh made quickly.
Atmosphere: 5
Food: 5
Service: 5
Thank you for giving making our thanksgiving breakfast amazing !
Atmosphere: 5
Food: 5
Service: 5
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