I was really looking forward to enjoying my burrito, but when I unwrapped it, I realized it was wrapped in the wrong paper. To make matters worse, I accidentally bit into my boyfriend's burrito instead of mine, and I was left disappointed. My own burrito was a letdownit had just a tiny pea-sized amount of meat and yet I still attempted to eat ju the inside of it and it was absolutely gross I could not even enjoy this meal, making it seem sparse and unappetizing. Unfortunately, there was no way to get in touch with the store to let them know about this mix-up, and it left me feeling extremely frustrated. I just wanted a satisfying meal, and instead, I ended up with a bad experience.
Food: 1
Tarren Cruse
We used to enjoy coming here a lot but the last few months we've noticed that the food quality has gone down, the portions they put in the bowls gets less and less and less with each visit. I always have to ask for more rice 2 or 3 times before it feels like it's enough, especially when there's only 3 ingredients in the bowl. this used to be worth the $60 for 3 people but it's made me come here and less and less. :/ definitely a disappointment more than anything these days.
Atmosphere: 3
Food: 5
Service: 3
cole smith
best chipotle i’ve ever had, great service big dude had great energy and clean and fresh food
Atmosphere: 5
Food: 5
Service: 5
Sarah Dubinski
I have been to this location many times but today was very different the staff looked absolutely miserable and not friendly at all we kept the conversation light because of that no smiles no manners nothing it was the most awkward I have ever felt ordering food . The beverage cooler in the front had long hair attached to the bottles and it was grimy and dirty. I even pulled a long hair off the coca cola bottle and showed the guy and said gross where he just stood there and didn't say anything. It was weird vibe for some reason . So we sat down to eat completely dead inside and the employees were just standing there trying not to stare while we ate nobody was talking. They just looked like statues and I felt weird to even eat inside. I have been a manager in food service before and instead of them standing there doing nothing why would they not have them cleaning tables and dining room; the nasty cooler literally anything?! So dumb! There's always something to clean in a restaurant !Their ladies bathroom toilet Despenser was falling apart someone replaced the toilet paper but never put the cover on there was some brown stains in the sink . Overall 0 stars on atmosphere and customer service is lacking big time. People need to be trained to fake it till you make it. I will never go hear again . I'd rather go to Qdoba .
Food: 2
Shawn Robinson
Yesterday we placed an online order and the chips arrived burnt and stale. When we tried to call, there was no way to reach a live person. We submitted a claim, but the response we received today was very disappointing. Instead of offering a refund or a way to make things right, they simply said they would “make this feedback available to our location management team and leadership.” This is unacceptable — poor customer service and no accountability for the order.
Food: 1
Service: 1
Will Lindquist
Would never go here again!
1.) women when I ordered hated her job and passed it on to another employee, why even work?
2.) asked for carne asada and it was cold as well.
3.) asked for guacamole and got served a sliver of a serving.
4.) soda machine was completely down and when told employees they laughed and said no it isn’t.
Disgusting and embarrassing. Please do better not worth the $17 I spent here.
Atmosphere: 1
Food: 1
Service: 1
Sincere Hendrix
The food was decent, but the prices seem to change quite a bit, which was a little frustrating. Service was okay, but nothing special. Overall, an average experience.
Atmosphere: 4
Food: 3
Service: 3
Dan B
Best fast food there is
Atmosphere: 5
Food: 5
Service: 5
D Fisch
Rudest miserable staff of any chipotle I’ve ever been. Owner needs to purge
Atmosphere: 1
Food: 3
Service: 1
Cori
Literally, eat anywhere besides here. Heard they don't follow any food safety procedures. Employees always look dirty and annoyed. Food is never made consistently. This place is disgusting and you're better off driving to Appleton for Chipotle.
I come here often. I think I might stop. The price of the same thing I order every single time is NEVER the same. Staff is rude. I got a half a scoop of guacamole… if I’m paying extra I expect the WHOLE scoop. The person who wrapped my burrito today couldn’t wrap it and most of the chicken fell out, I asked for it to just be put in a bowl instead and to replace the chicken. Then I was paying she turns to her co worker and says right in front of me, “I don’t care”. If you don’t care why do you work there? The floors and tables were not clean at all.
Atmosphere: 1
Food: 3
Service: 1
Lori Malcolm
I'm never disappointed here great food and great service.
Atmosphere: 5
Food: 5
Service: 5
Michael Phillips
Honey chicken is great . Clean place . Friendly employees .
Atmosphere: 5
Food: 5
Service: 5
B. S.
One of the better locations. Fast service and very clean.
Leah
The brown rice was hard and stale, it was not served fresh. I felt nausea after a couple of bites.
I was really looking forward to enjoying my burrito, but when I unwrapped it, I realized it was wrapped in the wrong paper. To make matters worse, I accidentally bit into my boyfriend's burrito instead of mine, and I was left disappointed. My own burrito was a letdownit had just a tiny pea-sized amount of meat and yet I still attempted to eat ju the inside of it and it was absolutely gross I could not even enjoy this meal, making it seem sparse and unappetizing. Unfortunately, there was no way to get in touch with the store to let them know about this mix-up, and it left me feeling extremely frustrated. I just wanted a satisfying meal, and instead, I ended up with a bad experience.
Food: 1
We used to enjoy coming here a lot but the last few months we've noticed that the food quality has gone down, the portions they put in the bowls gets less and less and less with each visit. I always have to ask for more rice 2 or 3 times before it feels like it's enough, especially when there's only 3 ingredients in the bowl. this used to be worth the $60 for 3 people but it's made me come here and less and less. :/ definitely a disappointment more than anything these days.
Atmosphere: 3
Food: 5
Service: 3
best chipotle i’ve ever had, great service big dude had great energy and clean and fresh food
Atmosphere: 5
Food: 5
Service: 5
I have been to this location many times but today was very different the staff looked absolutely miserable and not friendly at all we kept the conversation light because of that no smiles no manners nothing it was the most awkward I have ever felt ordering food . The beverage cooler in the front had long hair attached to the bottles and it was grimy and dirty. I even pulled a long hair off the coca cola bottle and showed the guy and said gross where he just stood there and didn't say anything. It was weird vibe for some reason . So we sat down to eat completely dead inside and the employees were just standing there trying not to stare while we ate nobody was talking. They just looked like statues and I felt weird to even eat inside. I have been a manager in food service before and instead of them standing there doing nothing why would they not have them cleaning tables and dining room; the nasty cooler literally anything?! So dumb! There's always something to clean in a restaurant !Their ladies bathroom toilet Despenser was falling apart someone replaced the toilet paper but never put the cover on there was some brown stains in the sink . Overall 0 stars on atmosphere and customer service is lacking big time. People need to be trained to fake it till you make it. I will never go hear again . I'd rather go to Qdoba .
Food: 2
Yesterday we placed an online order and the chips arrived burnt and stale. When we tried to call, there was no way to reach a live person. We submitted a claim, but the response we received today was very disappointing. Instead of offering a refund or a way to make things right, they simply said they would “make this feedback available to our location management team and leadership.” This is unacceptable — poor customer service and no accountability for the order.
Food: 1
Service: 1
Would never go here again!
1.) women when I ordered hated her job and passed it on to another employee, why even work?
2.) asked for carne asada and it was cold as well.
3.) asked for guacamole and got served a sliver of a serving.
4.) soda machine was completely down and when told employees they laughed and said no it isn’t.
Disgusting and embarrassing. Please do better not worth the $17 I spent here.
Atmosphere: 1
Food: 1
Service: 1
The food was decent, but the prices seem to change quite a bit, which was a little frustrating. Service was okay, but nothing special. Overall, an average experience.
Atmosphere: 4
Food: 3
Service: 3
Best fast food there is
Atmosphere: 5
Food: 5
Service: 5
Rudest miserable staff of any chipotle I’ve ever been. Owner needs to purge
Atmosphere: 1
Food: 3
Service: 1
Literally, eat anywhere besides here. Heard they don't follow any food safety procedures. Employees always look dirty and annoyed. Food is never made consistently. This place is disgusting and you're better off driving to Appleton for Chipotle.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
I come here often. I think I might stop. The price of the same thing I order every single time is NEVER the same. Staff is rude. I got a half a scoop of guacamole… if I’m paying extra I expect the WHOLE scoop. The person who wrapped my burrito today couldn’t wrap it and most of the chicken fell out, I asked for it to just be put in a bowl instead and to replace the chicken. Then I was paying she turns to her co worker and says right in front of me, “I don’t care”. If you don’t care why do you work there? The floors and tables were not clean at all.
Atmosphere: 1
Food: 3
Service: 1
I'm never disappointed here great food and great service.
Atmosphere: 5
Food: 5
Service: 5
Honey chicken is great . Clean place . Friendly employees .
Atmosphere: 5
Food: 5
Service: 5
One of the better locations. Fast service and very clean.
The brown rice was hard and stale, it was not served fresh. I felt nausea after a couple of bites.
Food: 1
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