This morning, I stopped in at your location on South Park Oshkosh. My husband and I and two children like to go out for donuts before school on Fridays. I arrived 30 minutes before we had to go because I know how busy you are on a Friday morning. We stood at the counter for 15 minutes with not a single person greeting us or saying we’ll be right with you. You had about five people walking back-and-forth in front of us completing orders from the drive-through. I understand you have a lot of customers in the drive-through, but the people who had ordered before us, inside, were still waiting for their drinks the entire time that we were there. You need to figure out how to make drive-through and your inside customers a priority. Everyone is going to understand that you’re busy but a quick greeting or I will be right with you would’ve been appreciated. I do HR for a very large restaurant chain and in my opinion, this was a complete embarrassment to your company. Your staff needs to be better trained and a different organization system needs to be put in place to make sure that you were serving all customers the best that you can. Before I left, I verbalized to my family that we are going to need to go somewhere else this morning because we haven’t even been waited on and two employees looked at me, but yet not a single person still said anything. I will not be back to your establishment.
Mars Milks
the food always, without fail tastes like bleach. do most dunkin locations not clean properly? it'll make you miss your usual $8 breakfast sandwich, rightfully.
Atmosphere: 3
Food: 1
Service: 3
Alivia Trinrud
Nice kept up! And clean
Atmosphere: 5
Food: 5
Service: 5
Stephanie H
Great Dunkin store to go to!
Atmosphere: 5
Food: 5
Service: 5
Sarah Terra
They did have a little snafu but quickly fixed what we were missing. Everyone is super nice and friendly but the food was actually really good and my husband and I go to a lot of Dunkin’ Donuts and this exceeded our expectations.
Atmosphere: 5
Food: 5
Service: 5
Thomas Voss
Extremely clean and a great selection no matter what you want
Atmosphere: 5
Food: 5
Service: 5
Kenco Z Nguyen
It's not bad but not the greatest coffee place. The manager who said his name is Colton was very flirty with me and my brother. Because I'm not G A Y I have to say I don't find it appropriate or appealing to have your employees and especially a manager hitting on us ! Do that on your own time and with guys who are interested in that sorta thing. Definitely not me or my brother. And the bathroom was not clean whatsoever! When the bathroom is dirty so are the employees. That means the food and drinks are also filled with germs. DUNKIN DONUTS DO BETTER WITH YOUR STAFFING AND CLEAN UP THE BATHROOM
Atmosphere: 2
Food: 3
Service: 3
Ricco Miavia
Stopped in driving to GB. Not the best and not the worst coffee. Their manager who said his name is Colton was very flirty with my buddy. Felt a little uncomfortable. If you're gay so be it but don't push it on your customers. Because of this I probably will not be stopping at this location anymore. Corporate office needs to teach the employees to keep their personal lives to themselves
Atmosphere: 3
Food: 3
Service: 3
Marcus Hill
Amazing service! Assistant Manager Myranda was helpful with my order 😌
This morning, I stopped in at your location on South Park Oshkosh. My husband and I and two children like to go out for donuts before school on Fridays. I arrived 30 minutes before we had to go because I know how busy you are on a Friday morning. We stood at the counter for 15 minutes with not a single person greeting us or saying we’ll be right with you. You had about five people walking back-and-forth in front of us completing orders from the drive-through. I understand you have a lot of customers in the drive-through, but the people who had ordered before us, inside, were still waiting for their drinks the entire time that we were there. You need to figure out how to make drive-through and your inside customers a priority. Everyone is going to understand that you’re busy but a quick greeting or I will be right with you would’ve been appreciated. I do HR for a very large restaurant chain and in my opinion, this was a complete embarrassment to your company. Your staff needs to be better trained and a different organization system needs to be put in place to make sure that you were serving all customers the best that you can. Before I left, I verbalized to my family that we are going to need to go somewhere else this morning because we haven’t even been waited on and two employees looked at me, but yet not a single person still said anything. I will not be back to your establishment.
the food always, without fail tastes like bleach. do most dunkin locations not clean properly? it'll make you miss your usual $8 breakfast sandwich, rightfully.
Atmosphere: 3
Food: 1
Service: 3
Nice kept up! And clean
Atmosphere: 5
Food: 5
Service: 5
Great Dunkin store to go to!
Atmosphere: 5
Food: 5
Service: 5
They did have a little snafu but quickly fixed what we were missing. Everyone is super nice and friendly but the food was actually really good and my husband and I go to a lot of Dunkin’ Donuts and this exceeded our expectations.
Atmosphere: 5
Food: 5
Service: 5
Extremely clean and a great selection no matter what you want
Atmosphere: 5
Food: 5
Service: 5
It's not bad but not the greatest coffee place. The manager who said his name is Colton was very flirty with me and my brother. Because I'm not G A Y I have to say I don't find it appropriate or appealing to have your employees and especially a manager hitting on us ! Do that on your own time and with guys who are interested in that sorta thing. Definitely not me or my brother. And the bathroom was not clean whatsoever! When the bathroom is dirty so are the employees. That means the food and drinks are also filled with germs. DUNKIN DONUTS DO BETTER WITH YOUR STAFFING AND CLEAN UP THE BATHROOM
Atmosphere: 2
Food: 3
Service: 3
Stopped in driving to GB. Not the best and not the worst coffee. Their manager who said his name is Colton was very flirty with my buddy. Felt a little uncomfortable. If you're gay so be it but don't push it on your customers. Because of this I probably will not be stopping at this location anymore. Corporate office needs to teach the employees to keep their personal lives to themselves
Atmosphere: 3
Food: 3
Service: 3
Amazing service! Assistant Manager Myranda was helpful with my order 😌
Atmosphere: 5
Food: 5
Service: 5
Great food. And fast
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
i love this place so much favorite thing to go to
Atmosphere: 5
Food: 5
Service: 5
Amazing service
Waited for 10 minutes no one even came to tell me they will be with me they just ignore me.will not be back.so I walked out
Atmosphere: 1
Food: 1
Service: 1
Clean and good service
Atmosphere: 5
Food: 5
Service: 5
Love it here. Excellent customer service!
Atmosphere: 5
Food: 5
Service: 5
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