Nice for a 24hr service lines can sometimes be a wait but overall decent i only go with a friend when he gets food i dont eat fastfood
Atmosphere: 2
Food: 4
Service: 2
Jaydan Bricco
went to mcdonald’s on jackson st tonight. waited in the drive thru line, seriously, for about 25 minutes before my order was taken (there was one car in front of me and that’s it). i ordered 2 happy meals and 2 regular “adult” meals. the happy meals were fine, i got the bag for the rest of our food. literally half of my order was missing. i grabbed my receipt and went back into the store. it took another 8 ish minutes until someone “helped” me. the manager was VERY rude, uncooperative and in the end, i ended up leaving without my food… that i had paid almost $35 for… save your time. go to a different location. such a shame….
Atmosphere: 2
Food: 1
Service: 1
Jacob Lehrer
Waited in line for almost 25 mins for breakfast, as I pulled up watched the menu change, still took another 15mim to get food after paying. I get that it’s fast food but I thought I was at McDonald’s not taco bell
Atmosphere: 1
Food: 1
Service: 1
Bob Mcclory
If you don't know about McDonald's I'm not sure what to tell you.
Atmosphere: 5
Food: 5
Service: 5
josh smith
Update: I was contacted by corporate who forwarded everything to the stores upper management as they called it and was told they would reach out to me. A week and a half later I’ve heard nothing. I will just dispute the charges with my bank.
I sat at curbside pickup for 25 minutes today. No food. So I went inside to find out what was going on and there was no one at the counter. So I stood there around 10 minutes and no one came. So I decided that was enough and headed back to my car to cancel my order. When I opened my app it showed the order completed. As in the food was picked up. I never received my food. But I could no longer cancel my order and I couldn’t get a refund because no one would come to the counter so now I paid $25 and got nothing. I tried calling 2 times today and it just rings endlessly. I have a feeling I’m going to have to dispute the charges with my bank in the end. This is the second time in a week that the curbside wait was horribly long. The only difference this time is cars were moving through the drive thru just fine.
Service: 1
yeah yeah
I only have problems with this place whenever I go at night or in the evening. But it’s so frequent now. For starters, they have 2 drive thru windows. I’ll be at one window, and the other window will be helping car after car before you’re even helped at the drive thru you’re at. You have people who come to the drive thru after you that pass you because you’re still waiting for someone to take your order. The food service has gone horribly, the staff at night fools around in the back. Get a grip people.
Atmosphere: 1
Food: 1
Service: 1
Chris R
Absolute joke of a franchise. Wait times in drive-thru can and will be 25+ minutes, but you’ll receive diddly squat for communication about that when ordering. Chronically understaffed which leads to cascading failures in service time, order accuracy, and food quality.
There are two other McDonald’s locations in Oshkosh; you’d be wise to choose either over this one.
Atmosphere: 1
Food: 3
Service: 1
Anne TerHark
Ordered online. Since it showed processing on their end and then when we showed our bank app statement it showed pending on our banks end they initially refused to give us our food. Excuse me? Do you not understand how transactions work? Then my husband asked for the managers name and she refused asking why he needed it. Ummm ma'am bc if I don't get my food you WILL be giving me a refund for the payment that although pending, already deducted. That's why. She then decided to have our food made. Smart choice. Absolute ignorance, unprofessional and inappropriate. 10/10 would NOT recommend this McDonalds ever. Worst service we've ever dealt with at an already subpar fast food place. Oooph. Happy 4th!!!!
Service: 1
Ling Ling 626
So this was served to me, I ate half the sandwich and I took it back and the manager Mel attempted to gaslight me saying that how lettuce look when in a hot zone. Da when lettuce is hot it wilts, not turn into molding , then had the nerve to say shredded lettuce is different from regular lettuce when it gets hot, who tf taught her that. I worked in food service for over a decade and anyone would tell you this lettuce is beyond mold. Now you all be the judge and tell me would you eat this. People like her and the guy with the foolish mustard should not be in food service. I told her to eat it then, then I told her to heat up a piece of lettuce to compare an do you think she did , heck no she didn’t. McDonald’s at this particular location is so trash and I will be calling health inspectors to show them this and I better not get sick
Atmosphere: 2
Food: 1
Service: 1
Sherri Devereau
I use to like going to this McD's but they changed. Waited inside inline for over 20 minutes and there were only 4 people in line with me. outside did not seem to mover very fast either. No longer going back to this one after several bad experiences.
Takes forever to get your food. Employees have no regard for the guests
Atmosphere: 1
Food: 1
Service: 1
Jes Fumelle
This particular mcdonalds is absolutely the worst! Constantly getting orders wrong... not including paid for items! And it's not like a once in awhile occurrence...it is literally ALL THE DAMN TIME! How hard is it to read the dang slip and put the correct paid for items in the bag???
Atmosphere: 1
Food: 1
Service: 1
Brian Joas
I highly discourage anyone from going to the Jackson street location for anything. The service is worse then getting the craps in the middle of church. They don't greet you, you have to wait about 20 minutes for anything. Then the workers ignore you like you are the plague. Very slow workers that don't care about their job. I would of given zero stars but that wasn't available.
Atmosphere: 1
Food: 1
Service: 1
Anna Maas
i just wanted a burger man...
Stacia Clark
They seem to go light or just don't put on any breakfast sauce. Then when I complained they charged extra for a side of the sauce that is supposed to go on it. Then the tiny cup was Maybe half full and we had 3 sandwiches from them.
Nice for a 24hr service lines can sometimes be a wait but overall decent i only go with a friend when he gets food i dont eat fastfood
Atmosphere: 2
Food: 4
Service: 2
went to mcdonald’s on jackson st tonight. waited in the drive thru line, seriously, for about 25 minutes before my order was taken (there was one car in front of me and that’s it). i ordered 2 happy meals and 2 regular “adult” meals. the happy meals were fine, i got the bag for the rest of our food. literally half of my order was missing. i grabbed my receipt and went back into the store. it took another 8 ish minutes until someone “helped” me. the manager was VERY rude, uncooperative and in the end, i ended up leaving without my food… that i had paid almost $35 for… save your time. go to a different location. such a shame….
Atmosphere: 2
Food: 1
Service: 1
Waited in line for almost 25 mins for breakfast, as I pulled up watched the menu change, still took another 15mim to get food after paying. I get that it’s fast food but I thought I was at McDonald’s not taco bell
Atmosphere: 1
Food: 1
Service: 1
If you don't know about McDonald's I'm not sure what to tell you.
Atmosphere: 5
Food: 5
Service: 5
Update: I was contacted by corporate who forwarded everything to the stores upper management as they called it and was told they would reach out to me. A week and a half later I’ve heard nothing. I will just dispute the charges with my bank.
I sat at curbside pickup for 25 minutes today. No food. So I went inside to find out what was going on and there was no one at the counter. So I stood there around 10 minutes and no one came. So I decided that was enough and headed back to my car to cancel my order. When I opened my app it showed the order completed. As in the food was picked up. I never received my food. But I could no longer cancel my order and I couldn’t get a refund because no one would come to the counter so now I paid $25 and got nothing. I tried calling 2 times today and it just rings endlessly. I have a feeling I’m going to have to dispute the charges with my bank in the end. This is the second time in a week that the curbside wait was horribly long. The only difference this time is cars were moving through the drive thru just fine.
Service: 1
I only have problems with this place whenever I go at night or in the evening. But it’s so frequent now. For starters, they have 2 drive thru windows. I’ll be at one window, and the other window will be helping car after car before you’re even helped at the drive thru you’re at. You have people who come to the drive thru after you that pass you because you’re still waiting for someone to take your order. The food service has gone horribly, the staff at night fools around in the back. Get a grip people.
Atmosphere: 1
Food: 1
Service: 1
Absolute joke of a franchise. Wait times in drive-thru can and will be 25+ minutes,
but you’ll receive diddly squat for communication about that when ordering. Chronically understaffed which leads to cascading failures in service time, order accuracy, and food quality.
There are two other McDonald’s locations in Oshkosh; you’d be wise to choose either over this one.
Atmosphere: 1
Food: 3
Service: 1
Ordered online. Since it showed processing on their end and then when we showed our bank app statement it showed pending on our banks end they initially refused to give us our food. Excuse me? Do you not understand how transactions work? Then my husband asked for the managers name and she refused asking why he needed it. Ummm ma'am bc if I don't get my food you WILL be giving me a refund for the payment that although pending, already deducted. That's why. She then decided to have our food made. Smart choice. Absolute ignorance, unprofessional and inappropriate. 10/10 would NOT recommend this McDonalds ever. Worst service we've ever dealt with at an already subpar fast food place. Oooph. Happy 4th!!!!
Service: 1
So this was served to me, I ate half the sandwich and I took it back and the manager Mel attempted to gaslight me saying that how lettuce look when in a hot zone. Da when lettuce is hot it wilts, not turn into molding , then had the nerve to say shredded lettuce is different from regular lettuce when it gets hot, who tf taught her that. I worked in food service for over a decade and anyone would tell you this lettuce is beyond mold. Now you all be the judge and tell me would you eat this. People like her and the guy with the foolish mustard should not be in food service. I told her to eat it then, then I told her to heat up a piece of lettuce to compare an do you think she did , heck no she didn’t. McDonald’s at this particular location is so trash and I will be calling health inspectors to show them this and I better not get sick
Atmosphere: 2
Food: 1
Service: 1
I use to like going to this McD's but they changed. Waited inside inline for over 20 minutes and there were only 4 people in line with me. outside did not seem to mover very fast either. No longer going back to this one after several bad experiences.
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
Takes forever to get your food. Employees have no regard for the guests
Atmosphere: 1
Food: 1
Service: 1
This particular mcdonalds is absolutely the worst! Constantly getting orders wrong... not including paid for items! And it's not like a once in awhile occurrence...it is literally ALL THE DAMN TIME! How hard is it to read the dang slip and put the correct paid for items in the bag???
Atmosphere: 1
Food: 1
Service: 1
I highly discourage anyone from going to the Jackson street location for anything. The service is worse then getting the craps in the middle of church. They don't greet you, you have to wait about 20 minutes for anything. Then the workers ignore you like you are the plague. Very slow workers that don't care about their job. I would of given zero stars but that wasn't available.
Atmosphere: 1
Food: 1
Service: 1
i just wanted a burger man...
They seem to go light or just don't put on any breakfast sauce.
Then when I complained they charged extra for a side of the sauce that is supposed to go on it.
Then the tiny cup was Maybe half full and we had 3 sandwiches from them.
Food: 3
Service: 5
Recommended dishes: Bagel
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