Normally when we go here we have great service (morning staff are very friendly) however when we went through the drive through tonight it was a different experience. All we got was 4 drinks. When we asked the drive through person for a drink carrier for our FOUR drinks you would have thought we asked him to fly to the moon to get it. Then when we politely asked him to double the carrier up he scoffed at us. You could tell by his attitude towards the request that he was clearly bothered by it. Only reason we ask for two is because the drink carrier is flimsy especially with four drinks. Wish I got the young man's name. Only distinguishing feature was his red hair. Definitely needs to work on his manners.
Atmosphere: 1
Food: 1
Service: 1
alivia guillen
Floors and tables are nasty all the time.
Atmosphere: 1
Food: 2
Service: 2
Misses “Dawnsa”
No thank yous in drive up. Small medium fry. Long, slow drive up line.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: French Fries
Brad Dassey
absolute worst service. The fries always taste stale. Always. We’ve been here more than 10 times now and it’s just disappointing. Another thing, people need to open their eyes because it’s easy to tell the difference between a Fanta orange versus an orange Hi-C. Constantly get high C juice instead of Fanta orange! Wake up. Pay attention. Fanta is carbonated... Has bubbles. Hi-C, no. It's pretty easy to tell the difference. I guess that's what you get when kids run the show. Careless.
Atmosphere: 3
Food: 1
Service: 1
Brooklyn Mueller
I am diabetic and came thru for a large diet coke because I absolutely cannot have regular. I even verified w the girl at the window that it was diet coke and she looked at it, said um yeah and handed me it. I should have trusted my gut instinct. Fast forward 5 hrs later and my blood sugar is over 500, I'm having severe anxiety and I could have went into a diabetic coma. I absolutely will never ever get another McDonald's diet coke. Ever.
Atmosphere: 1
Food: 1
Service: 1
Ryan Racette
Same McDonald's food but went through the drive thru at night and took 20 minutes to get nuggets and fries.
Food: 4
Service: 2
Recommended dishes: Mcchicken, Hamburger, French Fries
Nicole Hoopman
My main complaint is how they handle app orders. I would never order online again for this location. The person who brought me my food told me all this info, which brought me to my rating. I had ordered on the app about 25 min prior while still at an event bc at every other McDonald's I've ordered online through, they start the food once you tell them you're there in the app. When I got to the restaurant, the food was immediately brought out, so I worried about the freshness and asked the employee. They told me they make the food from a mobile order whenever it comes through, which takes on average 15-20 min...? This seems odd and definitely inefficient. They basically let me know not to order on the app in the future for their location. While the food was warm, it wasn't hot/fresh and the sauce was incorrect. I have been through the regular drive thru and not had any issues. It's not a bad location, but don't order online for this store.
Atmosphere: 4
Food: 3
Service: 2
Carla Knaggs
Order was wrong, ordered no pickle and onion and fries were cold
Atmosphere: 3
Food: 2
Service: 3
Scott Seggerman
Quick and nice service
Food: 4
Service: 5
Recommended dishes: Mcchicken, Cheeseburger, French Fries
Peter J.
Commonly forgotten items! Make sure your entire order is there if you use the drive-thru! Especially dipping sauces. My last time there, I was handed my drinks and happy meals and told to have a nice day.... Except that I still had 2 sandwiches and 3 fries they forgot about! Food is.... McDonald's. Inside is kept pretty clean. Majority of the employees are friendly enough, but some of the management and employees, are not and shouldn't be in customer service.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Dr Pepper, Mcdouble, French Fries
The tables were dirty and they couldn't count to four on a four piece McNuggets. Had the food sitting on the counter for about 15 minutes and couldn't even give the right sauce and it took them 10 more minutes to get the right sauce.
Atmosphere: 1
Food: 2
Service: 1
Heather Knight
Ordered a large fry for my son and when we opened the bag when we got home this is what was received. This is a consistent problem at this particular location.
Atmosphere: 1
Food: 1
Service: 1
Charles M
Order food with a discount they offer and they they don't give it to you with no option to get something different. This is a scam. If you want to save money, not McDonalds. 2 times in a row. I'd rather give culver's my money.
Atmosphere: 1
Food: 1
Service: 1
Lanie Helfrich
Apparently laughing while pulling up to the speaker is verbal abuse according to the manger of this store.
Service: 1
Emily Wendell
Food was great but customer service not so much. I went through the drive thru this morning and I told the lady at the window I’d like to pay for the person behind me. She informed me that she’d have to get a manager and I told her it was fine. She then proceeds to tell me “I don’t feel like doing that right now”
Normally when we go here we have great service (morning staff are very friendly) however when we went through the drive through tonight it was a different experience. All we got was 4 drinks. When we asked the drive through person for a drink carrier for our FOUR drinks you would have thought we asked him to fly to the moon to get it. Then when we politely asked him to double the carrier up he scoffed at us. You could tell by his attitude towards the request that he was clearly bothered by it. Only reason we ask for two is because the drink carrier is flimsy especially with four drinks. Wish I got the young man's name. Only distinguishing feature was his red hair. Definitely needs to work on his manners.
Atmosphere: 1
Food: 1
Service: 1
Floors and tables are nasty all the time.
Atmosphere: 1
Food: 2
Service: 2
No thank yous in drive up.
Small medium fry.
Long, slow drive up line.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: French Fries
absolute worst service. The fries always taste stale. Always. We’ve been here more than 10 times now and it’s just disappointing. Another thing, people need to open their eyes because it’s easy to tell the difference between a Fanta orange versus an orange Hi-C. Constantly get high C juice instead of Fanta orange! Wake up. Pay attention. Fanta is carbonated... Has bubbles. Hi-C, no. It's pretty easy to tell the difference. I guess that's what you get when kids run the show. Careless.
Atmosphere: 3
Food: 1
Service: 1
I am diabetic and came thru for a large diet coke because I absolutely cannot have regular. I even verified w the girl at the window that it was diet coke and she looked at it, said um yeah and handed me it. I should have trusted my gut instinct. Fast forward 5 hrs later and my blood sugar is over 500, I'm having severe anxiety and I could have went into a diabetic coma. I absolutely will never ever get another McDonald's diet coke. Ever.
Atmosphere: 1
Food: 1
Service: 1
Same McDonald's food but went through the drive thru at night and took 20 minutes to get nuggets and fries.
Food: 4
Service: 2
Recommended dishes: Mcchicken, Hamburger, French Fries
My main complaint is how they handle app orders. I would never order online again for this location. The person who brought me my food told me all this info, which brought me to my rating. I had ordered on the app about 25 min prior while still at an event bc at every other McDonald's I've ordered online through, they start the food once you tell them you're there in the app. When I got to the restaurant, the food was immediately brought out, so I worried about the freshness and asked the employee. They told me they make the food from a mobile order whenever it comes through, which takes on average 15-20 min...? This seems odd and definitely inefficient. They basically let me know not to order on the app in the future for their location. While the food was warm, it wasn't hot/fresh and the sauce was incorrect. I have been through the regular drive thru and not had any issues. It's not a bad location, but don't order online for this store.
Atmosphere: 4
Food: 3
Service: 2
Order was wrong, ordered no pickle and onion and fries were cold
Atmosphere: 3
Food: 2
Service: 3
Quick and nice service
Food: 4
Service: 5
Recommended dishes: Mcchicken, Cheeseburger, French Fries
Commonly forgotten items! Make sure your entire order is there if you use the drive-thru! Especially dipping sauces. My last time there, I was handed my drinks and happy meals and told to have a nice day.... Except that I still had 2 sandwiches and 3 fries they forgot about! Food is.... McDonald's. Inside is kept pretty clean. Majority of the employees are friendly enough, but some of the management and employees, are not and shouldn't be in customer service.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Dr Pepper, Mcdouble, French Fries
Restaurantji Recommends
The tables were dirty and they couldn't count to four on a four piece McNuggets. Had the food sitting on the counter for about 15 minutes and couldn't even give the right sauce and it took them 10 more minutes to get the right sauce.
Atmosphere: 1
Food: 2
Service: 1
Ordered a large fry for my son and when we opened the bag when we got home this is what was received. This is a consistent problem at this particular location.
Atmosphere: 1
Food: 1
Service: 1
Order food with a discount they offer and they they don't give it to you with no option to get something different. This is a scam. If you want to save money, not McDonalds. 2 times in a row. I'd rather give culver's my money.
Atmosphere: 1
Food: 1
Service: 1
Apparently laughing while pulling up to the speaker is verbal abuse according to the manger of this store.
Service: 1
Food was great but customer service not so much. I went through the drive thru this morning and I told the lady at the window I’d like to pay for the person behind me. She informed me that she’d have to get a manager and I told her it was fine. She then proceeds to tell me “I don’t feel like doing that right now”
Food: 4
Service: 1
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