worst subway in oshkosh, drive through is basically never open and if it is it takes 30+ minutes to get your food, employees are rude and will find some way or another to overcharge you, and they usually don’t make it right anyways. if you want to waste an entire lunch break to get subpar food from somebody that acts like you’re a problem, this is the place for you
Atmosphere: 1
Food: 2
Service: 1
Kim M
I would give negative stars if i could. Workers do not smile or even greet the customer. They would rather talk to each other rather than customers. I placed my order & got a look like I was a problem, my husband ordered his & he was given a dirty look & told they do not have the hot honey. Subs put together terrible, absolutely no way to eat it without making a complete mess. And they do not clean off the knife before cutting subs, so part of my husbands sub he couldn't even eat. Soda area is nasty. It should not have taken us 45 minutes to order with only 2 people in front of us.
Atmosphere: 1
Food: 1
Service: 1
D Neo
The staff is fine the food is fine I just find it crazy that you do not offer mellow yellow or mountain dew. I have been to hundreds of subways and I've never seen mountain dew or mellow yellow not on the dispenser.. We have a whole group that frequents Subway at our work and we literally drive by this one to go all the way to the Walmart one just because they have mountain dew.. why would you guys alienate half your customers?
Atmosphere: 3
Food: 3
Service: 3
Katie Jahner
This location is supposed to open at 7am. 5 times in the last 2 months I have shown up at 7:50 to locked doors and nobody responding in the drive thru, even though the employee's car is there. So frustrating!!!!! Also, fix the drive thru please. It only gives you an option for wraps, not actual subs.
Atmosphere: 2
Food: 5
Service: 1
Tom Al
Since delivery drivers are not Subway Employees, you should not ask them to fix the drinks (from the fountain) for delivery orders.
Austin Hennings
Has the Open sign literally lighting up the front window but no drive through is open why have the sign on if you aren’t or can’t serve customers
Atmosphere: 1
Food: 1
Service: 1
Kyle Hazelton
Wasted my whole lunch break waiting in line and was told by the employee that they don't know how to enter in the information for my virtual card (physical card is still in the mail) restaurant is severely under staffed and under trained. I guess I'll go hungry today, thanks!
Atmosphere: 1
Food: 1
Service: 1
Buddy Myer
waited for 45 minutes for my sandwich that was a mobile pickup
Restaurant was very dirty
Sandwich was a mess
The worker seemed nice but also very very slow should not have been by himself
Atmosphere: 2
Food: 2
Service: 1
David Hammen
This store tips themselves without consulting customers.
Atmosphere: 1
Food: 1
Service: 1
Unknown Reviewer
Absolute worst subway ever. I placed an online order before work for my lunch. I got there to pick it up and of course the lobby was closed so I thought no biggie I’ll quick go through the drive through. Jokes on me the drive through doesn’t work? I sat at the speaker waiting for someone for a few minutes and ended up just deciding to wait for the ONE person in front of me to get their order and I’ll just tell the worker at the window that I have an order pick up. So I waited… and waited…and waited… 5 minutes…10 minutes… and STILL NO ONE WITH THEIR FOOD at this point I’m supposed to be at work. So I left. And of course there is no cancel order in the app so I called to ask them to cancel. Someone did pick up so clearly someone works there but they had the worst customer service ever. Rude and telling me I was supposed to ring a doorbell?? How would I have ever known that. She told me that she’d have someone cancel it and give me a refund. It’s been 3 or 4 days and still no refund. This is the second time I’ve come here and waited an abnormal amount of time. Will NEVER be coming here again.
The drive through had a touch screen which was incredibly inconvenient, especially as it was raining at the time. Took me a minute of waiting before I even realized nobody would talk to me. Using a touch screen took MUCH longer to order than just speaking an Order. Finished with a wet arm. Would never go through the drive thru ever again.
Atmosphere: 1
Food: 5
Service: 1
Christine Richards
I had placed a phone order with Ali for a platter pick up for the next day. She did a great job of walking me through all the options and repeating back to me my order to make sure we had all the items we needed for the event. The next day Adrian called to confirm the order, time of pick up and if there was anything else I needed. Both employees were polite, pleasant and easy to hear and understand on the phone. Adrian did a great job of having our order ready on time and nicely packed into the bag so it was not hard to get everything out in one trip. Thank you very much for a great meal! We will definitely be ordering a sub platter from your store again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo
Steve Pierzchalski
Excellent subs
Atmosphere: 5
Food: 5
Service: 5
Ricky Pratt
ZERO STARS! Bogus food and horrible customer service
Atmosphere: 1
Food: 1
Service: 1
Holly Nieland
My husband and I stopped last night for a couple subs. The 2 young men working were wonderful. They were very friendly and nice. We don’t give our young people enough credit. These 2 deserve it! Great job.
worst subway in oshkosh, drive through is basically never open and if it is it takes 30+ minutes to get your food, employees are rude and will find some way or another to overcharge you, and they usually don’t make it right anyways. if you want to waste an entire lunch break to get subpar food from somebody that acts like you’re a problem, this is the place for you
Atmosphere: 1
Food: 2
Service: 1
I would give negative stars if i could. Workers do not smile or even greet the customer. They would rather talk to each other rather than customers. I placed my order & got a look like I was a problem, my husband ordered his & he was given a dirty look & told they do not have the hot honey. Subs put together terrible, absolutely no way to eat it without making a complete mess. And they do not clean off the knife before cutting subs, so part of my husbands sub he couldn't even eat. Soda area is nasty. It should not have taken us 45 minutes to order with only 2 people in front of us.
Atmosphere: 1
Food: 1
Service: 1
The staff is fine the food is fine I just find it crazy that you do not offer mellow yellow or mountain dew.
I have been to hundreds of subways and I've never seen mountain dew or mellow yellow not on the dispenser..
We have a whole group that frequents Subway at our work and we literally drive by this one to go all the way to the Walmart one just because they have mountain dew.. why would you guys alienate half your customers?
Atmosphere: 3
Food: 3
Service: 3
This location is supposed to open at 7am. 5 times in the last 2 months I have shown up at 7:50 to locked doors and nobody responding in the drive thru, even though the employee's car is there. So frustrating!!!!! Also, fix the drive thru please. It only gives you an option for wraps, not actual subs.
Atmosphere: 2
Food: 5
Service: 1
Since delivery drivers are not Subway Employees, you should not ask them to fix the drinks (from the fountain) for delivery orders.
Has the Open sign literally lighting up the front window but no drive through is open why have the sign on if you aren’t or can’t serve customers
Atmosphere: 1
Food: 1
Service: 1
Wasted my whole lunch break waiting in line and was told by the employee that they don't know how to enter in the information for my virtual card (physical card is still in the mail) restaurant is severely under staffed and under trained. I guess I'll go hungry today, thanks!
Atmosphere: 1
Food: 1
Service: 1
waited for 45 minutes for my sandwich that was a mobile pickup
Restaurant was very dirty
Sandwich was a mess
The worker seemed nice but also very very slow should not have been by himself
Atmosphere: 2
Food: 2
Service: 1
This store tips themselves without consulting customers.
Atmosphere: 1
Food: 1
Service: 1
Absolute worst subway ever. I placed an online order before work for my lunch. I got there to pick it up and of course the lobby was closed so I thought no biggie I’ll quick go through the drive through. Jokes on me the drive through doesn’t work? I sat at the speaker waiting for someone for a few minutes and ended up just deciding to wait for the ONE person in front of me to get their order and I’ll just tell the worker at the window that I have an order pick up. So I waited… and waited…and waited… 5 minutes…10 minutes… and STILL NO ONE WITH THEIR FOOD at this point I’m supposed to be at work. So I left. And of course there is no cancel order in the app so I called to ask them to cancel. Someone did pick up so clearly someone works there but they had the worst customer service ever. Rude and telling me I was supposed to ring a doorbell?? How would I have ever known that. She told me that she’d have someone cancel it and give me a refund. It’s been 3 or 4 days and still no refund. This is the second time I’ve come here and waited an abnormal amount of time. Will NEVER be coming here again.
Service: 1
Restaurantji Recommends
The drive through had a touch screen which was incredibly inconvenient, especially as it was raining at the time. Took me a minute of waiting before I even realized nobody would talk to me. Using a touch screen took MUCH longer to order than just speaking an Order. Finished with a wet arm. Would never go through the drive thru ever again.
Atmosphere: 1
Food: 5
Service: 1
I had placed a phone order with Ali for a platter pick up for the next day. She did a great job of walking me through all the options and repeating back to me my order to make sure we had all the items we needed for the event. The next day Adrian called to confirm the order, time of pick up and if there was anything else I needed. Both employees were polite, pleasant and easy to hear and understand on the phone. Adrian did a great job of having our order ready on time and nicely packed into the bag so it was not hard to get everything out in one trip. Thank you very much for a great meal! We will definitely be ordering a sub platter from your store again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo
Excellent subs
Atmosphere: 5
Food: 5
Service: 5
ZERO STARS! Bogus food and horrible customer service
Atmosphere: 1
Food: 1
Service: 1
My husband and I stopped last night for a couple subs. The 2 young men working were wonderful. They were very friendly and nice. We don’t give our young people enough credit. These 2 deserve it! Great job.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Subway Club
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