Food order was actually correct and good. 1st guy at window was good, 2nd guy had zero personality and has no business working with customers. Couldn't check the order because there were 30 sauce packets over the top of it. 30 packets for a 2 person order. Are we this hard up for help?
Food: 5
Service: 1
Nicole Rose
App didn't work. Person taking order at window was very rude.
Atmosphere: 1
Food: 4
Service: 1
Mikhaela Brunner
Every time I come here it’s always so little sour cream. I understand it’s just food but a cup of sour cream is 83 cents and you’re only gonna fill it up that much be so for real. I was nice and asked for a little more and they wanted me to pay another 83 cents for literally nothing. Our nacho fries were also old cold and soggy, my quesadilla was barely even cut. Yall need to do better and charge less if that’s what your gonna give me.
Atmosphere: 2
Food: 3
Service: 1
Andrew Bennett
Even though they were about to close, they still got us fed and on our way with a smile.
Atmosphere: 5
Food: 5
Service: 5
Cody Albright
Not open to patrons inside and the online app did not work to order. Horrible late night service for a place that is supposed to be a late night place. Tons of workers inside that could have taken an order but got turned away to go through the drive through. Might as well close the lobby
Atmosphere: 1
Food: 1
Service: 1
Brandon Hursh
Not sure how this location is rated higher than the other one. Every time I come here the food is subpar. If you have the time, go to the other location
Atmosphere: 3
Food: 1
Service: 3
Michael Des Rosier
They will never, EVER, give you the sauce you asked for. Do they do it on purpose?
James Hanneman
Always fresh
Atmosphere: 5
Food: 5
Service: 5
G D
They don't give you napkins at the drive-thru. Brilliant
Food: 3
Service: 1
James R. II
Can't seem to get the concept of the item I order for one of my kids. They ALWAYS mess it up. And one occasion an employee tried to tell me what I was ordering made no sense financially. Even though I know for a fact it's the cheapest alternative.
So I ordered 2 soft shell tacos and one small Baja Blast. At First, they charged me for three Baja blast, and then we went up to the window and said that we didn’t order three but then they changed it to Three hardshell tacos, and a large Baja blast. The communication skills aren’t that great unfortunately but I still love the food.
Atmosphere: 2
Food: 4
Service: 2
Kara
Katie is by far the rudest manager I’ve ever seen at this store. Arguing with people about not answering the phones and swearing at employees
Jodie Kordich
Order was wrong, staff was rude, even managers were rude to their employees. Food tasted old. Never go back
Atmosphere: 1
Food: 1
Service: 1
Michelle Merckx
Food was done right and it was fast! Drive through staff was friendly.
Atmosphere: 5
Food: 5
Service: 5
Robin Andres
This is the best Taco Bell in the Fox Valley! Employees are always friendly and food is always hot. After 5 years of eating here religiously, they finally messed up an order... Still get 5 ⭐ from me.
Food order was actually correct and good. 1st guy at window was good, 2nd guy had zero personality and has no business working with customers. Couldn't check the order because there were 30 sauce packets over the top of it. 30 packets for a 2 person order. Are we this hard up for help?
Food: 5
Service: 1
App didn't work. Person taking order at window was very rude.
Atmosphere: 1
Food: 4
Service: 1
Every time I come here it’s always so little sour cream. I understand it’s just food but a cup of sour cream is 83 cents and you’re only gonna fill it up that much be so for real. I was nice and asked for a little more and they wanted me to pay another 83 cents for literally nothing. Our nacho fries were also old cold and soggy, my quesadilla was barely even cut. Yall need to do better and charge less if that’s what your gonna give me.
Atmosphere: 2
Food: 3
Service: 1
Even though they were about to close, they still got us fed and on our way with a smile.
Atmosphere: 5
Food: 5
Service: 5
Not open to patrons inside and the online app did not work to order. Horrible late night service for a place that is supposed to be a late night place. Tons of workers inside that could have taken an order but got turned away to go through the drive through. Might as well close the lobby
Atmosphere: 1
Food: 1
Service: 1
Not sure how this location is rated higher than the other one. Every time I come here the food is subpar. If you have the time, go to the other location
Atmosphere: 3
Food: 1
Service: 3
They will never, EVER, give you the sauce you asked for. Do they do it on purpose?
Always fresh
Atmosphere: 5
Food: 5
Service: 5
They don't give you napkins at the drive-thru. Brilliant
Food: 3
Service: 1
Can't seem to get the concept of the item I order for one of my kids. They ALWAYS mess it up. And one occasion an employee tried to tell me what I was ordering made no sense financially. Even though I know for a fact it's the cheapest alternative.
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
So I ordered 2 soft shell tacos and one small Baja Blast. At First, they charged me for three Baja blast, and then we went up to the window and said that we didn’t order three but then they changed it to Three hardshell tacos, and a large Baja blast. The communication skills aren’t that great unfortunately but I still love the food.
Atmosphere: 2
Food: 4
Service: 2
Katie is by far the rudest manager I’ve ever seen at this store. Arguing with people about not answering the phones and swearing at employees
Order was wrong, staff was rude, even managers were rude to their employees. Food tasted old. Never go back
Atmosphere: 1
Food: 1
Service: 1
Food was done right and it was fast! Drive through staff was friendly.
Atmosphere: 5
Food: 5
Service: 5
This is the best Taco Bell in the Fox Valley! Employees are always friendly and food is always hot. After 5 years of eating here religiously, they finally messed up an order... Still get 5 ⭐ from me.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco, Crunchwrap Supreme, Nachos, Soft Taco, Nacho Cheese Doritos Locos Tacos, Taco Supreme
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