The restaurant needs to be cleaned we ate there in August and just went in again sitting at the same table and the same stain was on the floor. Our waitress ( Melissa? Marissa? Kerissa?) was amazing and seemed to be the only one doing her job everyone else sat in the corner on their phones. Our food was absolutely delicious but our margaritas took a long time to come which was weird because the place was dead...
Atmosphere: 2
Food: 4
Service: 5
Tyler Horbinski
Was seated and waited 30 minutes. Nobody came to take drink orders or anything. Place was dead and everyone that worked there was in the back. Called the manager and his response was "uh I'm sorry."
Atmosphere: 1
Food: 1
Service: 1
Don Holzer
Food was cold no refills on beverage no return on the all you can eat wings broken A/C. No eating good in the neighborhood. Do not waste your time at this location.
Atmosphere: 1
Food: 1
Service: 1
Carrie Korsmo
Lunch hour and only 3 tables full..place needed a good cleaning from top to bottom.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Menu
Lori Tiegs
We tried the special of chicken tenders. They weren't bad but wished I ordered with the sauce on the side. Garlic parmesan was loaded with butter and became too much after a few tenders. I think they gave us the wrong Buffalo sauce(got hot not regular). My margarita was not very good it had a strange taste. Our waitress was excellent and we enjoyed talking to her.
Atmosphere: 4
Food: 4
Service: 5
Chee Thao
Doordashed. Item was out of stock but wasn't given a chance to replace the order with something else. I've had other restaurants call before when this happens, so it's really no excuse. So family dinner was cut in half. Received the order, the dish that was in stock didn't even include everything ordered. The side was completely missing. Double checked receipt, side is still there.
Atmosphere: 1
Food: 1
Service: 1
beckerwrecker13
I’ve been to this location a few times and it seems to be getting worse. Tonight, we waited 45 minutes after being seated to have appetizers brought out only to find they were incorrect and a beer served barely half full.The waiter never asked us how we were doing or updated us on our meals late arrival. Entrees we’re served over an hour after ordering and two of three were obviously sitting under a heat lamp for a long time.This will be our last visit to Applebees.
Atmosphere: 2
Food: 2
Service: 2
Ann Schlechta
We put a to go order onlineThe order was late and we were disregarded. We did get a $30 gift.card for next time snd as well as a free desert. However when we got it home all the sides thatwe requested ere miseing. Half the sides were completly missing.We only got two sides we didn't order. When i called I was very rudely hung up on three times and told I'd have to call back later to talk to a manager. I'm missing food WTH? This is not how you run a restaurabt.i am very upset and complety disappointed! They couldn't even get dipping sauce correct!
Sue Trepanier
We have been going to this applebees for 13 years and ever since covid, this location has been getting worse and worse. Today I had to call from the parking lot to get an employee to unlock the doors. It took almost 30 minutes to place a drink order. I have ordered bloody marys here with a small chaser for years. Today I was told i couldn't have a chaser but would have to order either a pint or a bottle of beer if I wanted a chaser. No olives provided with bloody even though they were always provided previously. I will never eat here again since what used to be a great experience is now very unpleasant.
Atmosphere: 1
Food: 2
Service: 2
Dave J
We where very disappointed in our service . Never got asked how we wanted our steaks done and needless to say they where very over cooked . The host who seated us gave us very nasty looks because we asked for a corner table due to one of our guest is disabled . We ordered appetizers and asked for plates and some sauce never got them . We never got checked on and asked if we needed anything. And at the time we came in there was only 5 tables of customers so it wasn't busy at all . As we ate I looked around and no one was on the floor for a long time checking things out. I had to get up and stand by the bar to get our bill after waiting 20 mins .
Worst experience EVER!! Ordered the all you can eat wings for appetizer first order that came out was good the next 2 that came out we’re over cooked and gross … my food order was wrong, took 15 minutes to get each re order of wings (not busy at all) took 15 minutes to get refill on soda and water… witness 2 groups of 6+ people walk out because no one helped them. Applebees has gone down hill. Not worth the money. And the bartender/manager was creeping on 3 underage girls (gross) DO BETTER!!!
Atmosphere: 1
Food: 1
Service: 1
Bruce Parker
The food tasted real good but my half rack of baby back ribs was could have been more tender. Ribs were served upside-down with the BBQ sauce layered on the back of the bones. That's a first!!
Wheelchair accessibility: There were parking blocks that made it difficult to get to the sidewalk with a walker.
Atmosphere: 5
Food: 3
Service: 4
Corinne Junker
The salad was mostly cabbage which I like my husband, no. For some reason out of Cesar salad and the dressing on the mix with cabbage not good. The rest was good.
Atmosphere: 4
Food: 3
Service: 5
Ashley Ventura
Food-trash, spinach dip was damn near frozen, chips were stale af!!! I ordered the 4cheese Mac with chipotle honey tenders. Salt and pepper couldn’t even save it. It was whiter than the plate and atmosphere. It was so quiet and awkward. Wasn’t anything sweet or savory about the plate. It was as bland as the culture out here. It was dead so no excuses. I would not recommend if you enjoy flavor with your food. 0/10
Atmosphere: 1
Food: 1
Service: 3
Mark Burmester
Just left this restaurant in Pewaukee after not being served or even spoke too for over fifteen minutes while the server was busy making her child a shake at the bar and the hostess sat conversing with other employees in the bar... Really disappointing. Bad service has been a common theme of our last few visits to applebees and we are honestly done trying to support this dying franchise.
The restaurant needs to be cleaned we ate there in August and just went in again sitting at the same table and the same stain was on the floor. Our waitress ( Melissa? Marissa? Kerissa?) was amazing and seemed to be the only one doing her job everyone else sat in the corner on their phones. Our food was absolutely delicious but our margaritas took a long time to come which was weird because the place was dead...
Atmosphere: 2
Food: 4
Service: 5
Was seated and waited 30 minutes. Nobody came to take drink orders or anything. Place was dead and everyone that worked there was in the back. Called the manager and his response was "uh I'm sorry."
Atmosphere: 1
Food: 1
Service: 1
Food was cold no refills on beverage no return on the all you can eat wings broken A/C. No eating good in the neighborhood. Do not waste your time at this location.
Atmosphere: 1
Food: 1
Service: 1
Lunch hour and only 3 tables full..place needed a good cleaning from top to bottom.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Menu
We tried the special of chicken tenders. They weren't bad but wished I ordered with the sauce on the side. Garlic parmesan was loaded with butter and became too much after a few tenders. I think they gave us the wrong Buffalo sauce(got hot not regular). My margarita was not very good it had a strange taste. Our waitress was excellent and we enjoyed talking to her.
Atmosphere: 4
Food: 4
Service: 5
Doordashed. Item was out of stock but wasn't given a chance to replace the order with something else. I've had other restaurants call before when this happens, so it's really no excuse. So family dinner was cut in half. Received the order, the dish that was in stock didn't even include everything ordered. The side was completely missing. Double checked receipt, side is still there.
Atmosphere: 1
Food: 1
Service: 1
I’ve been to this location a few times and it seems to be getting worse. Tonight, we waited 45 minutes after being seated to have appetizers brought out only to find they were incorrect and a beer served barely half full.The waiter never asked us how we were doing or updated us on our meals late arrival. Entrees we’re served over an hour after ordering and two of three were obviously sitting under a heat lamp for a long time.This will be our last visit to Applebees.
Atmosphere: 2
Food: 2
Service: 2
We put a to go order onlineThe order was late and we were disregarded. We did get a $30 gift.card for next time snd as well as a free desert. However when we got it home all the sides thatwe requested ere miseing. Half the sides were completly missing.We only got two sides we didn't order. When i called I was very rudely hung up on three times and told I'd have to call back later to talk to a manager. I'm missing food WTH? This is not how you run a restaurabt.i am very upset and complety disappointed! They couldn't even get dipping sauce correct!
We have been going to this applebees for 13 years and ever since covid, this location has been getting worse and worse. Today I had to call from the parking lot to get an employee to unlock the doors. It took almost 30 minutes to place a drink order. I have ordered bloody marys here with a small chaser for years. Today I was told i couldn't have a chaser but would have to order either a pint or a bottle of beer if I wanted a chaser. No olives provided with bloody even though they were always provided previously. I will never eat here again since what used to be a great experience is now very unpleasant.
Atmosphere: 1
Food: 2
Service: 2
We where very disappointed in our service . Never got asked how we wanted our steaks done and needless to say they where very over cooked . The host who seated us gave us very nasty looks because we asked for a corner table due to one of our guest is disabled . We ordered appetizers and asked for plates and some sauce never got them . We never got checked on and asked if we needed anything. And at the time we came in there was only 5 tables of customers so it wasn't busy at all . As we ate I looked around and no one was on the floor for a long time checking things out. I had to get up and stand by the bar to get our bill after waiting 20 mins .
Restaurantji Recommends
Worst experience EVER!! Ordered the all you can eat wings for appetizer first order that came out was good the next 2 that came out we’re over cooked and gross … my food order was wrong, took 15 minutes to get each re order of wings (not busy at all) took 15 minutes to get refill on soda and water… witness 2 groups of 6+ people walk out because no one helped them. Applebees has gone down hill. Not worth the money. And the bartender/manager was creeping on 3 underage girls (gross) DO BETTER!!!
Atmosphere: 1
Food: 1
Service: 1
The food tasted real good but my half rack of baby back ribs was could have been more tender. Ribs were served upside-down with the BBQ sauce layered on the back of the bones. That's a first!!
Wheelchair accessibility: There were parking blocks that made it difficult to get to the sidewalk with a walker.
Atmosphere: 5
Food: 3
Service: 4
The salad was mostly cabbage which I like my husband, no. For some reason out of Cesar salad and the dressing on the mix with cabbage not good. The rest was good.
Atmosphere: 4
Food: 3
Service: 5
Food-trash, spinach dip was damn near frozen, chips were stale af!!! I ordered the 4cheese Mac with chipotle honey tenders. Salt and pepper couldn’t even save it. It was whiter than the plate and atmosphere. It was so quiet and awkward. Wasn’t anything sweet or savory about the plate. It was as bland as the culture out here. It was dead so no excuses. I would not recommend if you enjoy flavor with your food. 0/10
Atmosphere: 1
Food: 1
Service: 3
Just left this restaurant in Pewaukee after not being served or even spoke too for over fifteen minutes while the server was busy making her child a shake at the bar and the hostess sat conversing with other employees in the bar... Really disappointing. Bad service has been a common theme of our last few visits to applebees and we are honestly done trying to support this dying franchise.
Atmosphere: 1
Service: 1
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