Been with Farmer Brothers for over 7 years. Recently new management has taken them over and we have gotten nothing but terrible service. They have a great coffee product, so does Us Foods, Reinhart and Sysco. Our machine broke down and we called for service, it took 3 weeks to have a tech come out and look at the machine. The technician came out and the machine was not reparable, he had stated that he would find a new machine within a week. It has been over 7 weeks with no return call or coffee. Stay away they have the worst customer service you could expect. Nothing but stress and headaches
Coffee and Beverage Foodservice Delivery Supplier
Coffee and Beverage Foodservice Delivery Supplier
Been with Farmer Brothers for over 7 years. Recently new management has taken them over and we have gotten nothing but terrible service. They have a great coffee product, so does Us Foods, Reinhart and Sysco. Our machine broke down and we called for service, it took 3 weeks to have a tech come out and look at the machine. The technician came out and the machine was not reparable, he had stated that he would find a new machine within a week. It has been over 7 weeks with no return call or coffee. Stay away they have the worst customer service you could expect. Nothing but stress and headaches
Great coffee!!!
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