The service was terrible! Very rude to my fiance. No ice, and impolite when we notified them. Acted as if we should know our food was done without telling us. Then we're very impatient telling us that it was ready.
Atmosphere: 1
Food: 4
Service: 1
Marla Luedke
I order from JJ’s all the time and wanted to give a tip to the sandwich makers. I called the one I order from the most-Watertown Rd. Avery was the guy that answered and he let me know that their delivery person didn’t show up so he didn’t know when it would be delivered. I gave him my sandwich order and he delivered it himself! And the sandwiches he said he made himself & they were perfect. He even threw in a cookie! Thanks for making my day Avery! P.S. Jimmy John’s should make it easier to tip their employees for their service.
Atmosphere: 5
Food: 5
Service: 5
Kathryn Connor
Gross. Pick a different location. I won’t return.
Atmosphere: 1
Food: 1
Service: 1
Vianey Zarate
The sandwich is amazing, specially in the bread, done by a master.
Atmosphere: 4
Food: 5
Service: 5
Nick Airriess
Out of Bread again….
Jonathan Knipe
The staff was incredibly rude, muttering to themselves under their breath, and unprofessional. I would recommend one of the other sub shops nearby, such as Cousins or Jersey Mike’s.
Atmosphere: 1
Food: 3
Service: 1
Spencer Tabbert
Store was very dirty right upon opening at 10:30am
Atmosphere: 1
Food: 3
Service: 3
TJ Wegener
Do not go to this Jimmy Johns. It's very clear that the employees don't care about their jobs. Wrong size bread was used and everything was falling out when I got home 5 minutes later. It wasn't even busy. Just go to Cousin's Subs up the road.
Atmosphere: 1
Food: 1
Service: 1
Evan Salmon
I hate to leave a bad review but felt obligated to here. Came for a quick sandwich with my parents before going to the lake for the day. Only two staff working and clearly running a bit behind, likely from mobile orders as the store was not busy. We waited for 5 minutes for one of the employees to acknowledge as we watched food slowly be made and one of the two employees wipe her nose several times in the midst of making food. As the line got longer behind us, we decided this wasn't worth our time and left, going to the nearby Delafield location instead, where service was as expected for a Jimmy Johns.
Unfortunately, can't recommend this location. Hope they are able to improve but we'll be taking business elsewhere.
Atmosphere: 2
Service: 1
Samantha Venegas
Nice staff, good music, fire food. Typical jimmy john’s atmosphere, clean. The new toasted subs are great!
They handed me my sandwich AS I WAS PAYING. That's freaky fast!
jwright-
Ordered #16 with cheese, no tomato and a small drink. Get home to eat and there’s tomato on my sandwich and the drink tastes funny. I was the only person in the store ordering at the time.
Jacob Taubert
Food is fine. Customer service is not good. This place is close to my house. Been to this location about 6 time and never once had a good customer service experience. Staff is rude and lack any ability to efficiently communicate.
Sundae M.
Food good. Customer service is poor and always has been. When you’re friendly to the workers they look at you like you’re stupid. Throwing in the towel with this location.
Tess
This place is the opposite of freaky fast. Went in for a sub around the noon hour and there was a lone line of customers waiting for their subs. The two guys on the line were so slow and the girl running the register was extremely unfriendly boarder line rude to every person coming in. Then she stood on her cellphone once the customers who were in line ordered. She shouldn’t be working in a customer service role in any capacity.
The service was terrible! Very rude to my fiance. No ice, and impolite when we notified them. Acted as if we should know our food was done without telling us. Then we're very impatient telling us that it was ready.
Atmosphere: 1
Food: 4
Service: 1
I order from JJ’s all the time and wanted to give a tip to the sandwich makers. I called the one I order from the most-Watertown Rd. Avery was the guy that answered and he let me know that their delivery person didn’t show up so he didn’t know when it would be delivered. I gave him my sandwich order and he delivered it himself! And the sandwiches he said he made himself & they were perfect. He even threw in a cookie! Thanks for making my day Avery!
P.S. Jimmy John’s should make it easier to tip their employees for their service.
Atmosphere: 5
Food: 5
Service: 5
Gross. Pick a different location. I won’t return.
Atmosphere: 1
Food: 1
Service: 1
The sandwich is amazing, specially in the bread, done by a master.
Atmosphere: 4
Food: 5
Service: 5
Out of Bread again….
The staff was incredibly rude, muttering to themselves under their breath, and unprofessional. I would recommend one of the other sub shops nearby, such as Cousins or Jersey Mike’s.
Atmosphere: 1
Food: 3
Service: 1
Store was very dirty right upon opening at 10:30am
Atmosphere: 1
Food: 3
Service: 3
Do not go to this Jimmy Johns. It's very clear that the employees don't care about their jobs. Wrong size bread was used and everything was falling out when I got home 5 minutes later. It wasn't even busy. Just go to Cousin's Subs up the road.
Atmosphere: 1
Food: 1
Service: 1
I hate to leave a bad review but felt obligated to here. Came for a quick sandwich with my parents before going to the lake for the day. Only two staff working and clearly running a bit behind, likely from mobile orders as the store was not busy. We waited for 5 minutes for one of the employees to acknowledge as we watched food slowly be made and one of the two employees wipe her nose several times in the midst of making food. As the line got longer behind us, we decided this wasn't worth our time and left, going to the nearby Delafield location instead, where service was as expected for a Jimmy Johns.
Unfortunately, can't recommend this location. Hope they are able to improve but we'll be taking business elsewhere.
Atmosphere: 2
Service: 1
Nice staff, good music, fire food. Typical jimmy john’s atmosphere, clean. The new toasted subs are great!
Restaurantji Recommends
They handed me my sandwich AS I WAS PAYING. That's freaky fast!
Ordered #16 with cheese, no tomato and a small drink. Get home to eat and there’s tomato on my sandwich and the drink tastes funny. I was the only person in the store ordering at the time.
Food is fine. Customer service is not good. This place is close to my house. Been to this location about 6 time and never once had a good customer service experience. Staff is rude and lack any ability to efficiently communicate.
Food good. Customer service is poor and always has been. When you’re friendly to the workers they look at you like you’re stupid. Throwing in the towel with this location.
This place is the opposite of freaky fast. Went in for a sub around the noon hour and there was a lone line of customers waiting for their subs. The two guys on the line were so slow and the girl running the register was extremely unfriendly boarder line rude to every person coming in. Then she stood on her cellphone once the customers who were in line ordered. She shouldn’t be working in a customer service role in any capacity.
Atmosphere: 2
Food: 4
Service: 1
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