only one car ahead of me (and internet the other lane) 6 minutes before they took my order then she had to go somewhere to get my $5 change. pulled up to wait for food, one guy in front of me. She came out 15 minutes later, his order was wrong. I walked in to get my order (one burger and fries) and it was on the shelf. I told her what my order was when she got the order wrong for the other guy. She picks it up, looks at it and puts it back.I get in front of the line, ask if that's my bacon king and she hands it to me and says, is there anything else. I ask for my large fries and they don't have enough made. 50 minutes. one burger. one guy ordered on line, paid by credit 45 minutes and no food being prepared. go to Arby's or DQ
aleyna lynn
Excellent customer service!
Atmosphere: 5
Food: 5
Service: 5
Joann Williams
We ordered 2 large coffees and 2 cheese burgers at 10:38 we didn't get our order until 11:15. I ordered my cheese burgers without mustard. It had a lot of mustard 🤢
Atmosphere: 2
Food: 2
Service: 1
Outlaw-jack Haake
Not a ton of people in the restaurant, service was nice, and probably the best prepared burger I’ve had from this chain so far
Atmosphere: 3
Food: 5
Service: 5
Joel Zink
Always a great bacon burger here!
Atmosphere: 5
Food: 5
Service: 5
Ashley Wightman
They do not care what you order. They just make what they think you might want, and expect you not to complain after you paid for what you ordered.
Atmosphere: 1
Food: 1
Service: 1
Craig Wilson
We came here to get some food we only ordered two meals. We waited about 20 mins until we decided to leave without our food due to how long they were taking. We came back an hour later only we were in line for food we still waited over 10 mins for our food. When we asked if the guy was ready to take our order he told us his was catching up on lobby work he said this with sass. We pulled forward whole time this guy was talking on the phone to someone. This was just unbelievable. It’s called fast food for a reason. I understand we all have those days but waited 10-20 mins TWICE come on now do better.
Lynford “lynfordd” Donivan
This is a good one … employees are on top of hot food clean location and pretty good value .
Dominic Botsford
Flame grill burgers better than most fast foods love to get food here. Check out rewards app
Katie13 Vlogs
Jonathan was super nice and took our order happily. Got in line 30 seconds before they closed.. not realizing that. We were still treated very very well. Very good to have good customer service. Top marks. Thank you!
Wow waited 25 minutes and got no food left us I. Kine while they took new customer after new customer went inside as the counter made one sale in 20 more minutes as lady figured out how to type in for one burger.. really 40 minutes no food had togo back yo work.
Jerry Nicas
Very good
McKenzie Walker
They were pretty busy in the drive thru, so I understand the tables were in need of a wipe down. We ate inside we asked for things to be taken off our burgers and they did perfect. Food was warm and good. Young man at the counter was very nice and efficient. I wish I got his name because he definitely deserves a shout out!
Dr Meme
G.M. Apparently is doing something right as the food quality and customer care has increased 10 fold from last time I was there in February. And sometimes, we have a small wait but the staff is so friendly they will chat with us while we wait and tell a funny joke or ensure us that we will be taken care of very soon. Well, worth the wait when there is one!
I wish there was a 0 star button. Never been more disappointed and I'm not one to leave reviews but it's terrible. Drive thru took 5 minutes before my order was taken, than sat for 20 minutes to get our food, made the burgers wrong, and forgot 2 different items, went back in to get what they forgot, and then only had one of the items. Do not eat here, not worth your time or money.
only one car ahead of me (and internet the other lane) 6 minutes before they took my order then she had to go somewhere to get my $5 change. pulled up to wait for food, one guy in front of me. She came out 15 minutes later, his order was wrong. I walked in to get my order (one burger and fries) and it was on the shelf. I told her what my order was when she got the order wrong for the other guy. She picks it up, looks at it and puts it back.I get in front of the line, ask if that's my bacon king and she hands it to me and says, is there anything else. I ask for my large fries and they don't have enough made. 50 minutes. one burger. one guy ordered on line, paid by credit 45 minutes and no food being prepared. go to Arby's or DQ
Excellent customer service!
Atmosphere: 5
Food: 5
Service: 5
We ordered 2 large coffees and 2 cheese burgers at 10:38 we didn't get our order until 11:15. I ordered my cheese burgers without mustard. It had a lot of mustard 🤢
Atmosphere: 2
Food: 2
Service: 1
Not a ton of people in the restaurant, service was nice, and probably the best prepared burger I’ve had from this chain so far
Atmosphere: 3
Food: 5
Service: 5
Always a great bacon burger here!
Atmosphere: 5
Food: 5
Service: 5
They do not care what you order. They just make what they think you might want, and expect you not to complain after you paid for what you ordered.
Atmosphere: 1
Food: 1
Service: 1
We came here to get some food we only ordered two meals. We waited about 20 mins until we decided to leave without our food due to how long they were taking. We came back an hour later only we were in line for food we still waited over 10 mins for our food. When we asked if the guy was ready to take our order he told us his was catching up on lobby work he said this with sass. We pulled forward whole time this guy was talking on the phone to someone. This was just unbelievable. It’s called fast food for a reason. I understand we all have those days but waited 10-20 mins TWICE come on now do better.
This is a good one … employees are on top of hot food clean location and pretty good value .
Flame grill burgers better than most fast foods love to get food here. Check out rewards app
Jonathan was super nice and took our order happily. Got in line 30 seconds before they closed.. not realizing that. We were still treated very very well. Very good to have good customer service. Top marks. Thank you!
Restaurantji Recommends
Wow waited 25 minutes and got no food left us I. Kine while they took new customer after new customer went inside as the counter made one sale in 20 more minutes as lady figured out how to type in for one burger.. really 40 minutes no food had togo back yo work.
Very good
They were pretty busy in the drive thru, so I understand the tables were in need of a wipe down. We ate inside we asked for things to be taken off our burgers and they did perfect. Food was warm and good. Young man at the counter was very nice and efficient. I wish I got his name because he definitely deserves a shout out!
G.M. Apparently is doing something right as the food quality and customer care has increased 10 fold from last time I was there in February. And sometimes, we have a small wait but the staff is so friendly they will chat with us while we wait and tell a funny joke or ensure us that we will be taken care of very soon. Well, worth the wait when there is one!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper, Bacon King, Onion Rings, Chicken Nuggets
I wish there was a 0 star button. Never been more disappointed and I'm not one to leave reviews but it's terrible. Drive thru took 5 minutes before my order was taken, than sat for 20 minutes to get our food, made the burgers wrong, and forgot 2 different items, went back in to get what they forgot, and then only had one of the items. Do not eat here, not worth your time or money.
Atmosphere: 1
Food: 1
Service: 1
Loading...