This location had their prices posted incorrectly and refused to honor the posted price. This is in violation of Wisconsin statute 98.08(1). Additionally, the dining room was dirty and staff were impolite even before I noticed a price discrepancy.
Kyle Pielmeier
Did a mobile order. Pot pie was not in bag with order. Have not had a single order done right here for a while now.l, whether it's old food, missing items, etc.
john Fortney
They left out all six of my biscuits but after I called they offered to retrieve them at a later time. Sees is. My order was to go.š
Yolondalee Cooper-Johnson (Yondee)
Chicken was great but fries were too salty! Everything else was good! But be careful of that salt on those fries!
moms account
Fast service,good prices.
Brian Schroeder
The lady taking my order at the drive though was super rude and pushy we couldnāt even order fast enough for her it seemed like
Danny Dickens
They were supposed to be open at 10:30 didn't open till 11:30 I had to wait 15 minutes for my food in the Drive-Thru and it was cold
Michael Walter
The platteville location seems to be struggling with order accuracy and basic sanitation. We typically use the drive-through service, but you can see into the kitchen throught the window. The glass on the windows needs daily attention, it's a mess. Watching employees handle money / cards and then food without hand washing is alarming. The kitchen staff are often very loud and sometimes inappropriate (language, laughing, etc. ) We have tried to keep a Sunday tradition of getting a 12 pc original bucket meal. There is ALWAYS something missing or incorrect with our order. We have experienced soda with no flavor, hard, dry biscuits, missing sides, but today was the proverbial straw. We ordered a 12 pc bucket with slaw, mashed potatoes and gravy and a extra side of mac & cheese.... There was no coleslaw There was no soda (baja blast) We asked for extra potatoes & gravy in lieu of coleslaw, and passed on the soda. When we got home we found we had: * no gravy * no butter or honey with our biscuits * no wings and only 2 breasts * only one based potatoes * No cutlery, no napkins When i called the store, no one answered. We have spent more than we should in a year of Sunday dinners. We are done! Get it together KFC or shut it down!! This economy is tough enough, budgeting money for a meal out should not be a penalty for the customer.
Candy Lessard
The mashed potatoes and gravy was cold, the chicken tenders were tiny, the fountain drink dispenser sprayed all over. Tables were dirty. No napkins in the dispenser. Never eat there again.
bret wilde
It took almost an hour to get two tacos. The biggest issue I had was they did not say anything about it being a long wait. We should have been told as soon as we walked in that it could be a wait and then decide if it was worth it. It was pretty pathetic all around.
The wait in the drive through always takes a very long time. Too long for āfast foodā. The last time we ate inside tables and floors were dirty. The times that the lobby is open seems inconsistent. Iām not sure if itās management, staffing, supplying, money, all of the above or what could be contributing to the mishaps, but Iām rooting for change. I hope things can improve.
Davy Upton
I recently moved here from ga and decided to try the kfc out, I went into the drive thru and nobody even came up to the speaker, it wasnāt closed or anything and workers was just staring at me from the inside I felt it was incredibly rude, bc someone could have left a note or simply walked outside to let us know they closed early
Alayna Enloe
Ordered a 16 piece family meal and only received 10 chicken tenders in our order.
Aislinn Hanley
The workers need to learn to listen. I said no ice in my drinks and my husband can vouch for me but the person just said you never asked for no ice because she didn't listen in the first place. This is the 2nd time this has happened. They either don't listen or mess up your orders. They need to be retrained.
This location had their prices posted incorrectly and refused to honor the posted price. This is in violation of Wisconsin statute 98.08(1). Additionally, the dining room was dirty and staff were impolite even before I noticed a price discrepancy.
Did a mobile order. Pot pie was not in bag with order. Have not had a single order done right here for a while now.l, whether it's old food, missing items, etc.
They left out all six of my biscuits but after I called they offered to retrieve them at a later time. Sees is. My order was to go.š
Chicken was great but fries were too salty! Everything else was good! But be careful of that salt on those fries!
Fast service,good prices.
The lady taking my order at the drive though was super rude and pushy we couldnāt even order fast enough for her it seemed like
They were supposed to be open at 10:30 didn't open till 11:30 I had to wait 15 minutes for my food in the Drive-Thru and it was cold
The platteville location seems to be struggling with order accuracy and basic sanitation. We typically use the drive-through service, but you can see into the kitchen throught the window. The glass on the windows needs daily attention, it's a mess. Watching employees handle money / cards and then food without hand washing is alarming. The kitchen staff are often very loud and sometimes inappropriate (language, laughing, etc. ) We have tried to keep a Sunday tradition of getting a 12 pc original bucket meal. There is ALWAYS something missing or incorrect with our order. We have experienced soda with no flavor, hard, dry biscuits, missing sides, but today was the proverbial straw.
We ordered a 12 pc bucket with slaw, mashed potatoes and gravy and a extra side of mac & cheese....
There was no coleslaw
There was no soda (baja blast)
We asked for extra potatoes & gravy in lieu of coleslaw, and passed on the soda. When we got home we found we had:
* no gravy
* no butter or honey with our biscuits
* no wings and only 2 breasts
* only one based potatoes
* No cutlery, no napkins
When i called the store, no one answered.
We have spent more than we should in a year of Sunday dinners. We are done! Get it together KFC or shut it down!! This economy is tough enough, budgeting money for a meal out should not be a penalty for the customer.
The mashed potatoes and gravy was cold, the chicken tenders were tiny, the fountain drink dispenser sprayed all over. Tables were dirty. No napkins in the dispenser. Never eat there again.
It took almost an hour to get two tacos. The biggest issue I had was they did not say anything about it being a long wait. We should have been told as soon as we walked in that it could be a wait and then decide if it was worth it. It was pretty pathetic all around.
Restaurantji Recommends
The wait in the drive through always takes a very long time. Too long for āfast foodā. The last time we ate inside tables and floors were dirty. The times that the lobby is open seems inconsistent. Iām not sure if itās management, staffing, supplying, money, all of the above or what could be contributing to the mishaps, but Iām rooting for change. I hope things can improve.
I recently moved here from ga and decided to try the kfc out, I went into the drive thru and nobody even came up to the speaker, it wasnāt closed or anything and workers was just staring at me from the inside I felt it was incredibly rude, bc someone could have left a note or simply walked outside to let us know they closed early
Ordered a 16 piece family meal and only received 10 chicken tenders in our order.
The workers need to learn to listen. I said no ice in my drinks and my husband can vouch for me but the person just said you never asked for no ice because she didn't listen in the first place. This is the 2nd time this has happened. They either don't listen or mess up your orders. They need to be retrained.
Service: 1
Great food, friendly people!
Atmosphere: 4
Food: 5
Service: 5
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