Starbucks

9777 76th St, Pleasant Prairie
(262) 842-1170

Recent Reviews

Tiffani Flores

I was disappointed in the customer service from one woman there. She had green color to her hair didn't catch her name but she was one of the people making the drinks and handing them out. They didn't take names for the orders and weren't getting some of the orders correct so when calling them out there was confusion between our order and another ladies. And when my dad had asked about the order she was rude and when nicely suggested to maybe put the names on the cups instead of calling out the orders she had an excuse of they were too busy. And than tried to blame her messing up the order on my dad, when we've never had an issue before with the way we order the drink. Another one of the workers overheard and was apologetic but there was no excuse for her rudness.

Service: 2

C B

The service was very poor, specifically from one worker, Gray. They were incredibly rude to us and their coworkers which had ruined the experience for us. I wont buy coffee from here if they are at the register anymore.

Service: 2

Ardith Jansson

I love the gourmet soft, tasty and one of a kind cookies. So many flavors to choose from, the cookies are always fresh and warm and the staff fills the orders fast! I highly recommend!

Kristopher Geiman

Sofia! Thank you for your super awesome customer service skills! I hope corporate see’s your professionalism and plucks you for corporate training. Absolute Rockstar!

Mali

Extremely good and tasty north Indian dishes. Maintenance too good

Chrystal Gotta

Fast, friendly, and delicious

Thomas Jenkins

Always good

Logan Schneider

Absolutely wonderful experience. The staff here are amazing and really helpful. 10/10 Recommend.

Maria Chavez

Service awesome, drinks delicious.....

Marsha Greenberg

When will Starbucks be back open? The reopening date keeps getting pushed back from the remodel.

Dona 4 Him

I must have passed by there, but I don't like Starbucks. I can make better ice coffee than them!

Katie Albin

Always great employees and quick with a fresh cup of whatever you want!

Sierra Regazzi

Quick service and the girl was super nice! Can even use my Starbucks card there! Oh and Target Circle had 40% off drinks which is amazing!

milesw383

The store obviously has a struggle with coverage, probably due to the coronavirus and poor work conditions but they always do what they can to make the moment right. The drive thru always seems to be busy, so expect a wait of 5-10 minutes. The cafe, correspondingly, is busy early in the day and random times throughout the afternoon but is maintained and cleaned well. The store I can tell has a few new employees that are still learning and may mess up your drink or order occasionally. There was a barista, Max, I believe, who got me to smile one day in the drive thru and I saw him again inside the next day helping a customer fix an order that was made or ordered wrong and offered to refund the drink if he wasn’t satisfied. Overall, the store is in great condition and has friendly service but does occasionally experience staff and product shortages which usually means a longer wait.

Max B

The store obviously has a struggle with coverage, probably due to the coronavirus and poor work conditions but they always do what they can to make the moment right. The drive thru always seems to be busy, so expect a wait of 5-10 minutes. The cafe, correspondingly, is busy early in the day and random times throughout the afternoon but is maintained and cleaned well. The store I can tell has a few new employees that are still learning and may mess up your drink or order occasionally. There was a barista, Max, I believe, who got me to smile one day in the drive thru and I saw him again inside the next day helping a customer fix an order that was made or ordered wrong and offered to refund the drink if he wasn’t satisfied. Overall, the store is in great condition and has friendly service but does occasionally experience staff and product shortages which usually means a longer wait.

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