The drink, I always order did not taste quite right, and when I called the barista was very rude and disrespectful. This is the only coffee spot we’ve ever had a problem with like this. So sad because I looked at other reviews and it seems to be an ongoing problem here. We won’t be back.
Atmosphere: 1
Food: 1
Service: 1
Stefanie Strukel
I prefer to leave this as private feedback for the owner. However, after several poor experiences and feedback received with eye-rolls, it was time to leave a review. While the breakfast options and coffee are fine, the customer service/baristas are rude at best. There have been inconsistencies with coffee orders and food items, and specials have been incorrectly messaged. I've left feeling frustrated more times than not. Scooter's is down the road and the staff is very friendly and they have a rewards program!
Atmosphere: 3
Food: 4
Service: 1
JEFFREY DeSmith
Always amazing help!
Service: 5
Michelle Trepanzie
I am a regular customer. As of lately the baristas in the morning have been extremely rude and disrespectful. For example one day I asked for cream cheese on my bagel rather than on the side. I then could hear the girl making my bagels say mean and awful things about me behind the window. I asked the girl at the window who it was and the baristas name was Emily. I wanted to write this review calling her out so that she knows how hurtful that was. I will not be returning to this biggby as that experience has ruined it for me. She has not been the only one who has been rude or disrespectful but I feel that she was the final straw for me.
Atmosphere: 1
Food: 3
Service: 1
Molly Schultz
Usually I love this place and recommend it to friends. I typically come during the week and have great service. However, the other weekend I went and was very disappointed. I ordered 2 drinks and they were both wrong, I also ordered 2 sandwiches and they were undercooked, the eggs were cold and cheese wasn't even melted. Since it's not extremely cheap its disappointing to pay so much for breakfast and look forward to it only for it to be not what you ordered.
UPDATE: I went back today and the girls working were so sweet and my coffee came out amazing!
Ernesto Bermudez
Super quick stop for a chai, and was pleasantly surprised. Although it was very sweet, its under note of spices give it a uniqueness that major coffee chains don’t have. 100% recommend, as a sweet treat though.
Atmosphere: 5
Food: 4
Service: 5
Ken Roelse
Drive through coffee shop. Good service, friendly staff.
Atmosphere: 1
Food: 5
Service: 4
Giovanni Mendoza
Always get my order right, very polite staff
Recommended dishes: Biggby Best Coffee Beans - 12 Oz Pre-Ground Bag
Chrissy M
Website and signs say open until 7:00 pm. This was the 3rd time in the past 2 weeks I've stopped on my way home from work 6:40pm light off and closed. Tonight 2 people were standing inside, but not open to take an order. Guess I have to stick with the Sheboygan locations.
Service: 1
Lola S
I ordered a matcha drink woth vanilla cold foam on top woth light ice. But the matcha was just piled on the bottom and clumbs on top. Yes fast service but doesn't always mean great quality. 😒
Probably the weakest cold brew I have ever had. The staff were super nice and fast. Prices are reasonable.
Atmosphere: 3
Food: 1
Service: 5
keywii keywii
Mocha tasted like plain coffee with creamer in it. Just not my preference.
Leicht's Waldo Cafe
I stopped at the Plymouth location after a few very long and busy days at my restaurant. The young lady that took my order was very personable chatting, and attentive. My order was speedy and tasted absolutely wonderful! Thank you!
The drink, I always order did not taste quite right, and when I called the barista was very rude and disrespectful. This is the only coffee spot we’ve ever had a problem with like this. So sad because I looked at other reviews and it seems to be an ongoing problem here. We won’t be back.
Atmosphere: 1
Food: 1
Service: 1
I prefer to leave this as private feedback for the owner. However, after several poor experiences and feedback received with eye-rolls, it was time to leave a review. While the breakfast options and coffee are fine, the customer service/baristas are rude at best. There have been inconsistencies with coffee orders and food items, and specials have been incorrectly messaged. I've left feeling frustrated more times than not. Scooter's is down the road and the staff is very friendly and they have a rewards program!
Atmosphere: 3
Food: 4
Service: 1
Always amazing help!
Service: 5
I am a regular customer. As of lately the baristas in the morning have been extremely rude and disrespectful. For example one day I asked for cream cheese on my bagel rather than on the side. I then could hear the girl making my bagels say mean and awful things about me behind the window. I asked the girl at the window who it was and the baristas name was Emily. I wanted to write this review calling her out so that she knows how hurtful that was. I will not be returning to this biggby as that experience has ruined it for me. She has not been the only one who has been rude or disrespectful but I feel that she was the final straw for me.
Atmosphere: 1
Food: 3
Service: 1
Usually I love this place and recommend it to friends. I typically come during the week and have great service. However, the other weekend I went and was very disappointed. I ordered 2 drinks and they were both wrong, I also ordered 2 sandwiches and they were undercooked, the eggs were cold and cheese wasn't even melted. Since it's not extremely cheap its disappointing to pay so much for breakfast and look forward to it only for it to be not what you ordered.
UPDATE: I went back today and the girls working were so sweet and my coffee came out amazing!
Super quick stop for a chai, and was pleasantly surprised. Although it was very sweet, its under note of spices give it a uniqueness that major coffee chains don’t have. 100% recommend, as a sweet treat though.
Atmosphere: 5
Food: 4
Service: 5
Drive through coffee shop. Good service, friendly staff.
Atmosphere: 1
Food: 5
Service: 4
Always get my order right, very polite staff
Recommended dishes: Biggby Best Coffee Beans - 12 Oz Pre-Ground Bag
Website and signs say open until 7:00 pm. This was the 3rd time in the past 2 weeks I've stopped on my way home from work 6:40pm light off and closed. Tonight 2 people were standing inside, but not open to take an order. Guess I have to stick with the Sheboygan locations.
Service: 1
I ordered a matcha drink woth vanilla cold foam on top woth light ice.
But the matcha was just piled on the bottom and clumbs on top.
Yes fast service but doesn't always mean great quality. 😒
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
Great Lattes - best in town
BIGGBY is consistently excellent! Always a great product, and the staff is so friendly, I always drive away happy!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese Bagel Sandwich, Sweet Foam WhiteLightning Cold Brew
Probably the weakest cold brew I have ever had. The staff were super nice and fast. Prices are reasonable.
Atmosphere: 3
Food: 1
Service: 5
Mocha tasted like plain coffee with creamer in it. Just not my preference.
I stopped at the Plymouth location after a few very long and busy days at my restaurant. The young lady that took my order was very personable chatting, and attentive. My order was speedy and tasted absolutely wonderful! Thank you!
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