You place order person taking order confirms what you want or don't want on the subs and then they make it how they want anyways.
This is not first time either. It is to the point you have to open sandwiches before leaving and check them so they can remake how it was ordered. This is very frustrating. Getting to the point it is not worth going there
Jennifer S
SMH!!! Ordered a Chicken Cheddar Deluxe NO Lettuce. When the sandwich was handed to me I said no Lettuce right? She took it back,opened it and it had Lettuce on it. She went over took a new piece of bread, wiped the Lettuce off the other toppings and put it back on new bread. Got back to work to realize she didn't even put Mayo back on it. Sooooo dry I called to complain, when I asked why every time I order no Lettuce they put it on anyway and the guy on the phone said, I Don't know what to tell you!!! WOW is all I can say! I will not be returning to this cousins again as I have had other problems with this location. I go to the one in Kewaskum, 100% better than Plymouth!
Food: 1
Service: 1
J I Gomez Zea
Definitely a good option if you want a sub but you want to take a break from subway, or JJ.
Atmosphere: 4
Food: 5
Service: 5
Jamie Boomgard
Good food for an affordable price. Definitely worth it
Atmosphere: 5
Food: 5
Service: 5
blkdeath 210
Many sub shops in town, this is probably the most expensive. Honestly, Cousin's subs are pretty good...but they may as well steal your wallet at the register when charging...my son is a fan of the Philly cheesesteak...I'm pretty sure the footlong is like $30 almost...I mean come on...when did fast food go the way of sit down restaurant pricing?
We picked up 2 subs for dinner last night. We were very disappointed! The bread was stale and dry!! Seriously could have been 5 days old, it was cracked and fell apart. Lettuce was brown. Ordered a chicken cheddar deluxe and there was nothing deluxe about it! 1 pc of cheese and 1 pc of bacon????? And I paid $9 for that. We won't be going back to this Cousins again. I work out of town and we order Cousins once a week because it is so good. That location never disappoints us! Always fresh bread, just like Cousins advertises!
Ash 14
The meat and sauce were not fresh. . Looked to be a few hrs old.
Atmosphere: 2
Food: 2
Service: 3
Rick Beams
Horrid sandwiches with the thinnest slices of cheese I've ever seen. It's wisconsin for peats sakes . Don't skimp on cheese in the cheese state ya cheepos
This is my second bad experience with this store first time was forgot my meatball sub said they paid me back in my account and never did then when I went up there to prove to him there was no manager there well I ordered food again and again I ordered a steak and cheese extra cheese with mayonnaise and no lettuce there was lettuce on all four of my sandwiches no cheese on my steak and cheese with extra cheese and mayonnaise I asked him know oregano and they did it anyhow and flopped this all together I'm so dissatisfied with this restaurant that I will never ever go there again I'll go to the South side Sheboygan out of my way before I go back to Plymouth very dissatisfied
Atmosphere: 3
Food: 1
Service: 1
Devin Beder
To start, it seemed like their exhaust over the grill wasn't working because the entire inside of the place was smokey, we made a comment to one of the workers and they said the exhaust was running... The sandwich was delicious ?. Cheese curds were great. The Sprecher soda out of the soda machine tasted off, like the mixture wasn't right. It was a bit pricey, over $18 for one 15-inch sandwich and drink not included??? Paying over $40 for 2 people and $5 of that for 2 soda's that didn't taste normal... I will not be returning anytime soon.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Roast Beef & Cheddar
Barbara Cryer
Sandwich was pricey. There was a lot of meat but not much else. 1 young man hustling his butt and 2 others huddling at the register.
Atmosphere: 1
Food: 2
Service: 2
Brian Ryczek
Food is fine but don't show up at 730pm expecting a full menu. And by the looks of things the fryer and shake machine has been already cleaned a while ago. I get it if we're showing up 5mins before close but what the hell? Also was not able to eat in. Also two different times listed on Google and on the door.
Atmosphere: 4
Food: 5
Service: 2
Julie C.
I had a Turkey & Cheddar w/bacon, Sub in a Bowl....with low-fat dressing. It was good.
You place order person taking order confirms what you want or don't want on the subs and then they make it how they want anyways.
This is not first time either. It is to the point you have to open sandwiches before leaving and check them so they can remake how it was ordered. This is very frustrating. Getting to the point it is not worth going there
SMH!!!
Ordered a Chicken Cheddar Deluxe NO Lettuce. When the sandwich was handed to me I said no Lettuce right? She took it back,opened it and it had Lettuce on it.
She went over took a new piece of bread, wiped the Lettuce off the other toppings and put it back on new bread. Got back to work to realize she didn't even put Mayo back on it. Sooooo dry I called to complain, when I asked why every time I order no Lettuce they put it on anyway and the guy on the phone said, I Don't know what to tell you!!! WOW is all I can say! I will not be returning to this cousins again as I have had other problems with this location. I go to the one in Kewaskum, 100% better than Plymouth!
Food: 1
Service: 1
Definitely a good option if you want a sub but you want to take a break from subway, or JJ.
Atmosphere: 4
Food: 5
Service: 5
Good food for an affordable price. Definitely worth it
Atmosphere: 5
Food: 5
Service: 5
Many sub shops in town, this is probably the most expensive. Honestly, Cousin's subs are pretty good...but they may as well steal your wallet at the register when charging...my son is a fan of the Philly cheesesteak...I'm pretty sure the footlong is like $30 almost...I mean come on...when did fast food go the way of sit down restaurant pricing?
Atmosphere: 2
Food: 2
Service: 4
Recommended dishes: Cheese Steak, Wisconsin Cheese Curds
We picked up 2 subs for dinner last night. We were very disappointed! The bread was stale and dry!! Seriously could have been 5 days old, it was cracked and fell apart. Lettuce was brown. Ordered a chicken cheddar deluxe and there was nothing deluxe about it! 1 pc of cheese and 1 pc of bacon????? And I paid $9 for that. We won't be going back to this Cousins again. I work out of town and we order Cousins once a week because it is so good. That location never disappoints us! Always fresh bread, just like Cousins advertises!
The meat and sauce were not fresh. . Looked to be a few hrs old.
Atmosphere: 2
Food: 2
Service: 3
Horrid sandwiches with the thinnest slices of cheese I've ever seen. It's wisconsin for peats sakes . Don't skimp on cheese in the cheese state ya cheepos
Exceptional service, and a really good sandwich.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Regular Wisconsin Cheese Curds, Cheese Steak
Wheelchair accessibility: No automatic doors.
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Turkey Sub
Restaurantji Recommends
This is my second bad experience with this store first time was forgot my meatball sub said they paid me back in my account and never did then when I went up there to prove to him there was no manager there well I ordered food again and again I ordered a steak and cheese extra cheese with mayonnaise and no lettuce there was lettuce on all four of my sandwiches no cheese on my steak and cheese with extra cheese and mayonnaise I asked him know oregano and they did it anyhow and flopped this all together I'm so dissatisfied with this restaurant that I will never ever go there again I'll go to the South side Sheboygan out of my way before I go back to Plymouth very dissatisfied
Atmosphere: 3
Food: 1
Service: 1
To start, it seemed like their exhaust over the grill wasn't working because the entire inside of the place was smokey, we made a comment to one of the workers and they said the exhaust was running... The sandwich was delicious ?. Cheese curds were great. The Sprecher soda out of the soda machine tasted off, like the mixture wasn't right. It was a bit pricey, over $18 for one 15-inch sandwich and drink not included??? Paying over $40 for 2 people and $5 of that for 2 soda's that didn't taste normal... I will not be returning anytime soon.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Roast Beef & Cheddar
Sandwich was pricey. There was a lot of meat but not much else. 1 young man hustling his butt and 2 others huddling at the register.
Atmosphere: 1
Food: 2
Service: 2
Food is fine but don't show up at 730pm expecting a full menu. And by the looks of things the fryer and shake machine has been already cleaned a while ago. I get it if we're showing up 5mins before close but what the hell? Also was not able to eat in. Also two different times listed on Google and on the door.
Atmosphere: 4
Food: 5
Service: 2
I had a Turkey & Cheddar w/bacon, Sub in a Bowl....with low-fat dressing. It was good.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Turkey Sub
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