I love Jimmy John’s but I highly recommend avoiding this location. I arrived, asked for a water cup, and ordered my go to little John sandwich, without onions of course. To my surprise the total was nearly 10 dollars. I was surprised but I didn’t think anything of it and moved on.
Then, I received my sandwich, and of course it was the wrong kind. I looked at the receipt, and I was charged for a medium fountain drink, but I had never received the cup nor had I requested one, and there was a random surcharge that did not apply to my order at all. It almost seems as if the management of this location is intentionally up charging the customer. Oh well, I moved on and while in my car I took a bite of my sandwich, and of course, there were onions, the one thing I did not want. Not only was it the wrong sub completely, but the ingredients tasted old and I did it feel comfortable eating the sandwich. It should also be mentioned that the teen workers were very unhelpful, as when I had informed them that I had received the wrong sub, they just shrugged me off and went back to chatting.
Overall I am highly disappointed in this establishment and I would suggest everybody of the same as me and STAY AWAY!
Atmosphere: 3
Food: 1
Service: 1
Liz Zimmermann
Music was blaring loud, couldn't even hear each other talk. Sub was really wet, dripping wet lettuce made the bread soggy.
Erika Nicole
I always order through the app and have never had a problem any of the four times I have ordered food from here! I love the quality of my food and the friendly staff there!
Atmosphere: 5
Food: 5
Service: 5
Robyn Miller
Not like other Jimmy John's. I always place my order on the app so the sandwich should be made correctly. But it's not. No extra turkey. Such a small amount of avocado that I only tasted in one bite. Service really slow ( I arrived 5 min after placing my order and they hadn't even started my sub) but it wasnt busy and plenty of employees. It's really unfortunate that it's not like other JJ in speed and accuracy.
Atmosphere: 3
Food: 1
Service: 1
A
Why wear protective gloves, when I watched dude cough into his hand while I was standing there and was just about to order.
Whistler
Excellence
Atmosphere: 5
Food: 5
Service: 5
Jon Olson
Sub was great. I haven't been to a JJ in a really long time, but I definitely see myself coming back in the future. The night staff also have a really good taste in music, all 70s and 80s rock🤟
Atmosphere: 5
Food: 5
Service: 5
Megan Hansen
Have not filled a delivery order correctly yet. And in person isn't much better. I thought I'd be nice and give them 3 chances. Never again! How do you forget bacon on a BLT, or ham on a ham sub. Drivers are friendly though.
Atmosphere: 1
Food: 1
Service: 2
Debbie
I have tried placing an order on line for over 20 min. Fill everything out and it doesn't place order!! OVER IT! WILL GO SOMEPLACE ELSE! 👋 👋 👋
Service: 1
Travis
Overall, highly recommend. Very clean location friendly staff pretty good service.
They definitely aren’t Freaky fast! I’ve gone through the drive thru several times now and it’s taken more than 5 minutes to get my order…
Food: 4
Service: 2
missy buckman
Love the service and the food but I don't understand the app unfortunately ?
tifany lozano
Always fast service and super clean
Atmosphere: 5
Food: 5
Service: 5
Tina Helmer
Plymouth JJ rocks it. they went above and beyond with my order. the manager and delivery driver accommodated my out of the ordinary need with kindness and without any question. thanks for making me and my families day!
Atmosphere: 5
Food: 5
Service: 5
benjamin markiewicz
Do not eat here. I ordered 3 times for pickup and everytime the sandwich was screwed up and not how I had customized it in the app. Every single time it had tomatoes when I selected NO TOMATOES and another time it had the tomatoes when I still selected no tomatoes and was also missing all the extras i added like onions and mustard like what the heck guys come on? Theres something wrong with their order system or something online. Also I got extremely sick after eating here and did not see proper sanitary conditions being met behind the counter which I think is why I got sick, someone not being sanitary in the kitchen. Eat at the JJ's in sheboygan and save yourself the diarrhea and food poisoning please.
I love Jimmy John’s but I highly recommend avoiding this location. I arrived, asked for a water cup, and ordered my go to little John sandwich, without onions of course. To my surprise the total was nearly 10 dollars. I was surprised but I didn’t think anything of it and moved on.
Then, I received my sandwich, and of course it was the wrong kind. I looked at the receipt, and I was charged for a medium fountain drink, but I had never received the cup nor had I requested one, and there was a random surcharge that did not apply to my order at all. It almost seems as if the management of this location is intentionally up charging the customer. Oh well, I moved on and while in my car I took a bite of my sandwich, and of course, there were onions, the one thing I did not want. Not only was it the wrong sub completely, but the ingredients tasted old and I did it feel comfortable eating the sandwich. It should also be mentioned that the teen workers were very unhelpful, as when I had informed them that I had received the wrong sub, they just shrugged me off and went back to chatting.
Overall I am highly disappointed in this establishment and I would suggest everybody of the same as me and STAY AWAY!
Atmosphere: 3
Food: 1
Service: 1
Music was blaring loud, couldn't even hear each other talk. Sub was really wet, dripping wet lettuce made the bread soggy.
I always order through the app and have never had a problem any of the four times I have ordered food from here! I love the quality of my food and the friendly staff there!
Atmosphere: 5
Food: 5
Service: 5
Not like other Jimmy John's. I always place my order on the app so the sandwich should be made correctly. But it's not. No extra turkey. Such a small amount of avocado that I only tasted in one bite. Service really slow ( I arrived 5 min after placing my order and they hadn't even started my sub) but it wasnt busy and plenty of employees. It's really unfortunate that it's not like other JJ in speed and accuracy.
Atmosphere: 3
Food: 1
Service: 1
Why wear protective gloves, when I watched dude cough into his hand while I was standing there and was just about to order.
Excellence
Atmosphere: 5
Food: 5
Service: 5
Sub was great. I haven't been to a JJ in a really long time, but I definitely see myself coming back in the future. The night staff also have a really good taste in music, all 70s and 80s rock🤟
Atmosphere: 5
Food: 5
Service: 5
Have not filled a delivery order correctly yet. And in person isn't much better. I thought I'd be nice and give them 3 chances. Never again! How do you forget bacon on a BLT, or ham on a ham sub. Drivers are friendly though.
Atmosphere: 1
Food: 1
Service: 2
I have tried placing an order on line for over 20 min. Fill everything out and it doesn't place order!! OVER IT! WILL GO SOMEPLACE ELSE! 👋 👋 👋
Service: 1
Overall, highly recommend. Very clean location friendly staff pretty good service.
Food: 5
Service: 5
Restaurantji Recommends
They definitely aren’t Freaky fast! I’ve gone through the drive thru several times now and it’s taken more than 5 minutes to get my order…
Food: 4
Service: 2
Love the service and the food but I don't understand the app unfortunately ?
Always fast service and super clean
Atmosphere: 5
Food: 5
Service: 5
Plymouth JJ rocks it. they went above and beyond with my order. the manager and delivery driver accommodated my out of the ordinary need with kindness and without any question. thanks for making me and my families day!
Atmosphere: 5
Food: 5
Service: 5
Do not eat here. I ordered 3 times for pickup and everytime the sandwich was screwed up and not how I had customized it in the app. Every single time it had tomatoes when I selected NO TOMATOES and another time it had the tomatoes when I still selected no tomatoes and was also missing all the extras i added like onions and mustard like what the heck guys come on? Theres something wrong with their order system or something online. Also I got extremely sick after eating here and did not see proper sanitary conditions being met behind the counter which I think is why I got sick, someone not being sanitary in the kitchen. Eat at the JJ's in sheboygan and save yourself the diarrhea and food poisoning please.
Atmosphere: 1
Food: 1
Service: 1
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