The food was quick and hot! You must try the new chicken tenders! Store was very clean, grills included. Staff was friendly too. Taylor, Isabel, Caden, and Kyle were the team during my visit.
Atmosphere: 5
Food: 5
Service: 5
Brian Winter
Twice this year I have placed a large order here (12+) subs and they absolutely nailed it. Everything correct and labeled accordingly to the names I put in the special instructions online.
Atmosphere: 5
Food: 5
Service: 5
M\u0026E C
Well the door states they are open until 8pm. I tried to get a sub at 7:48 but the girl locked the door as I was about to walk in and said they were closed. You shouldn't advertise that you're open until 8 if you don't plan to be. Very poor customer service to just wave behind a glass door and lock it in front of me.
Jennifer Freeman
We’ve lived in Port Washington for 5 years and the service here has always been pretty decent. Occasional mistakes on our orders but nothing over the top, and they’ve always been friendly. However, the staff that have been working here for the past 6 months to a year are phenomenal! They’re efficient, fast and friendly. I haven’t had an incorrect order in such a long time. The food is always fresh and ready when they say it will be. We’ve been really pleased with their service. Great job!
Atmosphere: 5
Food: 5
Service: 5
Jim Olson (Jimbo)
Cousins Subs is my Fav!!
Atmosphere: 5
Food: 5
Service: 5
David Labitzke
I have had mostly positive experiences with this location. The only reason this isn't 5 stars is because sometimes, the staff have an attitude problem, especially the younger employees working there.
The worst experience was this one time about a month ago, I placed an online order for the 10 dollar meal deal plus an order of cheese curds. When I got there, the girl working there only bagged the stuff for my 10 dollar meal deal and immediately walked to the back. I waited a good few minutes waiting for her to start my cheese curds. I didn't want to yell for her, so I got desperate and walked through the front door to ring the alarm to get her attention.
When she came back, I told her she had forgotten my cheese curds, and she had a major attitude about making them for me. The food has always been good, but management should probably go over customer service skills, especially with their younger employees. Not all of them or even most of them, but some of them need to be coached about it.
Atmosphere: 4
Food: 5
Service: 3
Jennifer Schlenvogt
Slooooooow. Employees work on one sandwich at a time, and not enthusiastically. Don't come here if you're looking for fast, or service with a smile.
Phyllis M Wiggins (Lion Phyllis)
A good sandwich at a good price preferred by Wisconsinites!!! LOL
Jaime Zalewski
Sandwiches were good…as expected. However, my son was eating his and bit into a very LONG piece of hair. Very disgusting. Please wear the appropriate hair nets to prevent this from happening again.
The sandwiches we're outstanding. Very tasty. The chili was spot on. The cheese curds are lightly breaded and exactly perfect. Employees were very nice and friendly. They strive to please customers. Stop in and enjoy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Patty Ferreira
Horrible sandwich. I ordered a cheese steak. They put the cheese on top and wrapped it. The cheese melted to the paper. Couldn't get it off. Don't have that issue with other Cousins, just the Port.
Atmosphere: 3
Food: 1
Service: 3
Jennifer Holck
Worst location ever. Food is always sloppy, old or portions are halved and the bread will be stale even if you come in 5 minutes after opening. I tried ordering this afternoon hoping it was early enough that they might have fresh bread like the company loves to boast about. I was told my first choice of bread was all out, so I asked for whatever bread was baked most recently and received the most stale italian bread I've ever consumed. An absolute joke of an establishment. Don't waste your money.
Atmosphere: 1
Food: 1
Service: 1
Tim S.
This store always does a good job and correctly makes your order.
Deb Dwyer
Got there 15 minutes before closing & they wouldn't let us get a steak & cheese sub because they shut the grill down early...i live in Missouri & always go to cousins because we don't have then in the state...thanks for the disappointment
The food was quick and hot! You must try the new chicken tenders! Store was very clean, grills included. Staff was friendly too. Taylor, Isabel, Caden, and Kyle were the team during my visit.
Atmosphere: 5
Food: 5
Service: 5
Twice this year I have placed a large order here (12+) subs and they absolutely nailed it. Everything correct and labeled accordingly to the names I put in the special instructions online.
Atmosphere: 5
Food: 5
Service: 5
Well the door states they are open until 8pm. I tried to get a sub at 7:48 but the girl locked the door as I was about to walk in and said they were closed.
You shouldn't advertise that you're open until 8 if you don't plan to be. Very poor customer service to just wave behind a glass door and lock it in front of me.
We’ve lived in Port Washington for 5 years and the service here has always been pretty decent. Occasional mistakes on our orders but nothing over the top, and they’ve always been friendly. However, the staff that have been working here for the past 6 months to a year are phenomenal! They’re efficient, fast and friendly. I haven’t had an incorrect order in such a long time. The food is always fresh and ready when they say it will be. We’ve been really pleased with their service. Great job!
Atmosphere: 5
Food: 5
Service: 5
Cousins Subs is my Fav!!
Atmosphere: 5
Food: 5
Service: 5
I have had mostly positive experiences with this location. The only reason this isn't 5 stars is because sometimes, the staff have an attitude problem, especially the younger employees working there.
The worst experience was this one time about a month ago, I placed an online order for the 10 dollar meal deal plus an order of cheese curds. When I got there, the girl working there only bagged the stuff for my 10 dollar meal deal and immediately walked to the back. I waited a good few minutes waiting for her to start my cheese curds. I didn't want to yell for her, so I got desperate and walked through the front door to ring the alarm to get her attention.
When she came back, I told her she had forgotten my cheese curds, and she had a major attitude about making them for me. The food has always been good, but management should probably go over customer service skills, especially with their younger employees. Not all of them or even most of them, but some of them need to be coached about it.
Atmosphere: 4
Food: 5
Service: 3
Slooooooow.
Employees work on one sandwich at a time, and not enthusiastically.
Don't come here if you're looking for fast, or service with a smile.
A good sandwich at a good price preferred by Wisconsinites!!! LOL
Sandwiches were good…as expected. However, my son was eating his and bit into a very LONG piece of hair. Very disgusting. Please wear the appropriate hair nets to prevent this from happening again.
My favorite fries in Port Washington!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fries, French Fries
Restaurantji Recommends
The sandwiches we're outstanding. Very tasty. The chili was spot on. The cheese curds are lightly breaded and exactly perfect. Employees were very nice and friendly. They strive to please customers. Stop in and enjoy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Horrible sandwich. I ordered a cheese steak. They put the cheese on top and wrapped it. The cheese melted to the paper. Couldn't get it off. Don't have that issue with other Cousins, just the Port.
Atmosphere: 3
Food: 1
Service: 3
Worst location ever. Food is always sloppy, old or portions are halved and the bread will be stale even if you come in 5 minutes after opening. I tried ordering this afternoon hoping it was early enough that they might have fresh bread like the company loves to boast about. I was told my first choice of bread was all out, so I asked for whatever bread was baked most recently and received the most stale italian bread I've ever consumed. An absolute joke of an establishment. Don't waste your money.
Atmosphere: 1
Food: 1
Service: 1
This store always does a good job and correctly makes your order.
Got there 15 minutes before closing & they wouldn't let us get a steak & cheese sub because they shut the grill down early...i live in Missouri & always go to cousins because we don't have then in the state...thanks for the disappointment
Atmosphere: 3
Food: 4
Service: 2
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