Subway

THIS REVIEWER ASSAULTED THE MINOR WORKING ALONE IN SUBWAY!! She threw a sandwich at the girl! We were walking in as she was running out laughing. The employee was shocked and explained what happened . Then the nerve to put yourself in a review???? You belong in jail. Blame her because you don’t know the difference between multigrain and Italian bread.

Lydia Medina
8 reviews·14 photos

3 days ago
New
$1–10
I went to subway for a tuna sub and the employee told me they were out of tuna, so I settled for turkey. I asked for multigrain bread and got something different. I didn’t realize it until I was driving. I drove back. The spinach was wilting and most vegetables were not fresh. I went back to ask employee, star for a refund (I only took one bite of the sub before realizing that it wasn’t the correct bread). I have food sensitivities and wanted what I requested and paid for.
I asked for a refund. Employee told me that she could not give me a refund, and both of her managers were on vacation. Star did not offer to make me another sub or compensate for the mistake. I was late to work, did not get to eat, lost out on money and I was not compensated. I will definitely never eat here and do not recommend. Food quality and service was very unprofessional.

Atmosphere: 5

Food: 5

Service: 5

Star was very polite. Young lady was working alone on a weekend and did amazing!!

Atmosphere: 5

Food: 5

Service: 5

I went to subway for a tuna sub and the employee told me they were out of tuna, so I settled for turkey. I asked for multigrain bread and got something different. I didn’t realize it until I was driving. I drove back. The spinach was wilting and most vegetables were not fresh. I went back to ask employee, star for a refund (I only took one bite of the sub before realizing that it wasn’t the correct bread). I have food sensitivities and wanted what I requested and paid for.
I asked for a refund. Employee told me that she could not give me a refund, and both of her managers were on vacation. Star did not offer to make me another sub or compensate for the mistake. I was late to work, did not get to eat, lost out on money and I was not compensated. I will definitely never eat here and do not recommend. Food quality and service was very unprofessional.

Atmosphere: 1

Food: 1

Service: 1

I was there this morning. The only worker working was extremely kind and helpful…I’ve been there a few times n he is alone everytime . The last time I was there was a few weeks ago, he had all tables pulled out n was sweeping n cleaning ( again alone). He deserves a shout out! Thank u! I called to find his name before I posted this and his name is Mike thanks again for your GREAT customer service.

Atmosphere: 5

Food: 5

Service: 5

We ordered two subs online for pickup and opened them once we got home. To our surprise, both were wrong. One was completely the wrong type of sandwich and the other had the wrong toppings. This was already disappointing because the location is 15 min away and would take a minimum of 30 minutes to resolve. What made things worse was that there was no way to share this information! No survey on the receipt, no survey on the website. Almost like they don't care what their customers experience (good or bad). Really disappointing because the sandwich that was. Completely wrong was likely cheaper than what we paid for (a chicken sandwich instead of BMT). Idk if this was a mix up or just fully wrong but it sucked that it was a dry sandwich with olives 🤢. Have a photo of the sandwiches and receipt for reference if needed.

Atmosphere: 4

Food: 1

Service: 1

Everything was fine until we got to the veggies, the lady with tattoos already seemed annoyed when she asked what I wanted on my kids sub. When it came to my sub she hardly put on the veggies, especially the spinach. I asked for a lot of pickles because that’s how I like my sub & she told me that there is a limit… which I have never had an issue with before… she was just rude & her attitude changed the whole atmosphere of the place. The guy working was nice though.

Atmosphere: 2

Food: 2

Service: 1

I just wanted to give a shout out to Mike at the Port Washington subway. He went out of his way to accommodate me today while in the middle of store renovations and missing some supplies needed to fill my order (bowls for salad). He came up with an alternate vessel for my salad and did a great job building my salad while making sure everything he did was acceptable to me, his customer. Great job Mike!!! I appreciate you!

Atmosphere: 3

Food: 4

Service: 5

Been to this restaurant a few times to pick up mobile orders. They continuously get the order wrong whether they don’t use the right bread, forget to put something on, or use the wrong cheese.

Alex is the best Sandwich Artist ever! Always gets my sandwich right, and is super nice! A+

Lady with blonde hair and tattoos was ridiculously rude because I didn't know they discontinued churros . She drowned our sandwiches in sauce just because she didn't like me. She was rude and not at all how customer service should be . I'm so disappointed. I'm about done using subway.

Went here before going to get my brother from school, the guy working was so nice. Will definitely come back :)

Food here is always great, never a complaint there and I'm so glad they're switching to Pepsi. The dinning room is always clean though a bit small (nothing to be done there). One complaint I do have is that there's a new stainless steel shroud over the meat and you can no longer see your options, but more importantly you can't see the quality of the product. Pictures of what's available would help in selection, but not in the quality dept.

this store is absolutely disgusting! it's dirty, the employees look like they just crawled out of bed, or haven't showered in weeks!! I stopped there Tuesday night since it was my exit, easiest to get too. I saw the employee on her phone sitting at table, with nasty dirty clothes on with flip flops!! Get it together people, I turned around, walked back to my car. Clean up, dress up, take pride in your job...uugghhhh
no you do not receive stars for a dump of a restaurant!!!!

Placed a simple order for 2 subs via GrubHub. They delayed the order twice, and eventually we had to cancel the order because it would have been over an hour late.

Never eat here. Rarely get the order correct and when they do it's made so sloppy. Have even gotten sick. Would not eat here again even if they offered 99¢ subs.