Horrible service by the second sandwich maker Emily. The first girl waiting on me did fantastic even though she was new (i did not get her name). She was polite and provided great customer experience, even slicing my tuna subs into smaller pieces for my blind friend. Emily basically butchered this task. Such a sloppy job. I mentioned to her that she needs to take lessons from her coworker. The first nice girl tried to honor the app promotion (Subway's online app was not operational on either my or my husband's phone). Emily called the manager and said they could only do the BOGO50 on the app. Which still was not working. Seriously Subway?? You know this is your promotion!! Emily's comment was, "we can't just be giving away free subs." Well, good job. Now they threw out 2 subs, and I took my business to the Saukville location.
Atmosphere: 1
Food: 1
Service: 1
Shannon Matthews
Ordered delivery. Tried calling the store several times because my zip code was put in wrong for delivery never answered phone. Doordash Driver did find out house though. Pretzel was cold and they did not give me my mustard sauce. Sandwich was okay but only partially warm. Churro was cold too.
Food: 3
Service: 1
Megan Lecher
Lately the few times I’ve come in to the store the employees have not been pleasant and seem overall annoyed you are even there. Even leaving a tip the attitudes don’t change. I’ll purposely drive over to the Saukville location and avoid this store in the future.
Atmosphere: 1
Food: 4
Service: 1
Way2Dylagent
I get the outlaw cheese steak all the time from a few different subways. I ordered through the app and this is the worst one I've ever received. The lettuce was brown and the crunchiest part of the head ( I add lettuce I like it)I paid for bacon and they forgotI paid for a cookie and they forgotThe cheese wasn't melted so it tasted gross on a cheese steak. And they skimped me on the sauce. Instead I tasted a lot of mayoJust really badI almost forgot I tipped them a dollar fifty for a bad sandwich.
garrett cranney
Only 1 person was working, but that's understandable.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Meatball Marinara, Chocolate Chip, Spicy Italian, Black Forest Ham
Lori Kelly
We just got subway today and the bread on our 4 subs had to be days old! It was aweful! I felt as if I was bothering the worker too by placing my order!
Atmosphere: 1
Food: 1
Service: 1
Cynthia Green (Ms. Green)
Lots of meat is on sub. I like to thank the young lady
Atmosphere: 5
Food: 5
Service: 5
John Cather
Food was good, service was friendly, but the restrooms are very dirty and need a deep clean badly. There was a large promotional decal on the glass where you view the available toppings, making it nearly impossible to see what they had.
Atmosphere: 1
Food: 3
Service: 3
Tracy Craw
Nice friendly staff, clean place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, The Ultimate B M T
AnimeXMaster
Open at 8am during the week but has the door locked so you can't go in, & no one answers the phone.
Julia is a WONDER WOMEN and with out a doubt deserves to be promoted to CEO, she has a work ethic that is any employer would struggle to find in a lifetime. As soon as you walk in the door she had a warm smile and treated you like royalty. Five stars across the board .
Erika
I cannot recommend this location. I placed a small mobile order and when I got home saw that it was incorrect. It was missing an ingredient there was supposed to be extra of and they doubled up on something else instead. Not a huge deal. Secondly, the bread is stale and literally too hard to bite through. This wasn't a toasted sandwich. I understand mistakes can happen to anyone, but when I call to see about getting another sandwich made or possibly a refund as I have the majority of the sandwich, no one will answer the phone. They are open, people are there, but no matter how many times you call or wait between calls, no one answers. There also isn't a voicemail or way to leave a message so they could contact you. Because of that I would say try the Cousins downtown instead.
Sarah Feierstein
Wow. Wanted an egg sandwich and was told "I don't work at this store" as an excuse to not go look for eggs in the cooler. I've worked at Subways and gone to many stores that were not my home store and never gave that excuse. If there is a sign up for breakfast sandwiches the store has eggs. If you are too lazy to go in the cooler and look just say so. Getting really tired of Subway employees being trained like garbage.
Service: 1
Richard Mullens
The food tasted good but the employees are not following standard safety procedures (no hair nets for facial hair).
Freeze050
I truly wish I could rate a zero star but I have to rate a 1 star for this message. Very dirty, and noticed that some lady was wearing a tank top and didn’t have gloves on. Her armpit hairs could’ve gotten in my food. Not coming back here anytime soon. P.S. I think the person took drugs or something.
Horrible service by the second sandwich maker Emily. The first girl waiting on me did fantastic even though she was new (i did not get her name). She was polite and provided great customer experience, even slicing my tuna subs into smaller pieces for my blind friend. Emily basically butchered this task. Such a sloppy job. I mentioned to her that she needs to take lessons from her coworker. The first nice girl tried to honor the app promotion (Subway's online app was not operational on either my or my husband's phone). Emily called the manager and said they could only do the BOGO50 on the app. Which still was not working. Seriously Subway?? You know this is your promotion!! Emily's comment was, "we can't just be giving away free subs." Well, good job. Now they threw out 2 subs, and I took my business to the Saukville location.
Atmosphere: 1
Food: 1
Service: 1
Ordered delivery. Tried calling the store several times because my zip code was put in wrong for delivery never answered phone. Doordash Driver did find out house though. Pretzel was cold and they did not give me my mustard sauce. Sandwich was okay but only partially warm. Churro was cold too.
Food: 3
Service: 1
Lately the few times I’ve come in to the store the employees have not been pleasant and seem overall annoyed you are even there. Even leaving a tip the attitudes don’t change. I’ll purposely drive over to the Saukville location and avoid this store in the future.
Atmosphere: 1
Food: 4
Service: 1
I get the outlaw cheese steak all the time from a few different subways. I ordered through the app and this is the worst one I've ever received. The lettuce was brown and the crunchiest part of the head ( I add lettuce I like it)I paid for bacon and they forgotI paid for a cookie and they forgotThe cheese wasn't melted so it tasted gross on a cheese steak. And they skimped me on the sauce. Instead I tasted a lot of mayoJust really badI almost forgot I tipped them a dollar fifty for a bad sandwich.
Only 1 person was working, but that's understandable.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Meatball Marinara, Chocolate Chip, Spicy Italian, Black Forest Ham
We just got subway today and the bread on our 4 subs had to be days old! It was aweful! I felt as if I was bothering the worker too by placing my order!
Atmosphere: 1
Food: 1
Service: 1
Lots of meat is on sub. I like to thank the young lady
Atmosphere: 5
Food: 5
Service: 5
Food was good, service was friendly, but the restrooms are very dirty and need a deep clean badly. There was a large promotional decal on the glass where you view the available toppings, making it nearly impossible to see what they had.
Atmosphere: 1
Food: 3
Service: 3
Nice friendly staff, clean place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, The Ultimate B M T
Open at 8am during the week but has the door locked so you can't go in, & no one answers the phone.
Restaurantji Recommends
Julia is a WONDER WOMEN and with out a doubt deserves to be promoted to CEO, she has a work ethic that is any employer would struggle to find in a lifetime. As soon as you walk in the door she had a warm smile and treated you like royalty. Five stars across the board .
I cannot recommend this location. I placed a small mobile order and when I got home saw that it was incorrect. It was missing an ingredient there was supposed to be extra of and they doubled up on something else instead. Not a huge deal. Secondly, the bread is stale and literally too hard to bite through. This wasn't a toasted sandwich. I understand mistakes can happen to anyone, but when I call to see about getting another sandwich made or possibly a refund as I have the majority of the sandwich, no one will answer the phone. They are open, people are there, but no matter how many times you call or wait between calls, no one answers. There also isn't a voicemail or way to leave a message so they could contact you. Because of that I would say try the Cousins downtown instead.
Wow. Wanted an egg sandwich and was told "I don't work at this store" as an excuse to not go look for eggs in the cooler. I've worked at Subways and gone to many stores that were not my home store and never gave that excuse. If there is a sign up for breakfast sandwiches the store has eggs. If you are too lazy to go in the cooler and look just say so. Getting really tired of Subway employees being trained like garbage.
Service: 1
The food tasted good but the employees are not following standard safety procedures (no hair nets for facial hair).
I truly wish I could rate a zero star but I have to rate a 1 star for this message. Very dirty, and noticed that some lady was wearing a tank top and didn’t have gloves on. Her armpit hairs could’ve gotten in my food. Not coming back here anytime soon. P.S. I think the person took drugs or something.