Dairy Queen Grill & Chill
328 Lake St N, Prescott
(715) 262-0067
Recent Reviews
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A great place for Dilly bars and heavy, thick milkshakes.
Atmosphere: 5
Food: 5
Service: 4
My family and I came into the restaurant at 8pm on Aug 25 and was told that anything that was not fried food was not available. During this time they were seen cleaning the flattop grill. The restaurant hours say that location is open until 10:30PM. I’m curious what the specific grill hours are for burgers and other food that they did not want to make at 8PM. The staff was unfriendly and looked like they all wanted to be anywhere else in the world. We had to clean off our own booth and table since the entire dining room was dirty. The lids and supplies were not stocked either and my wife got a big eye roll from the apparent “manager” on duty when she asked for one. I will go to any other DQ in the surrounding area before I go back here.
Atmosphere: 1
Food: 1
Service: 1
We ordered chicken strip basket.. no Texas toast available, would not substitute for anything but a couple extra French fries. Took at least 20 minutes for food. Went to drinks, no ice available. Employees gave the impression that we were inconvenience requesting they fill the ice machine. Very unprofessional. Sat at our table, very unsanitary.. bugs, dirt in windowsill and sticky floor.
Atmosphere: 1
Service: 1
I was here yesterday to pick up a Dairy Queen blizzard cake. I waited longer than expected while holding the cake. There was someone in front of me who was told their Door Dash order was still being prepared. I feel like I could’ve been helped while other employees were preparing orders. They get around to helping me. The gentleman rang me and said the total was $39.02. I mention the sign outside that says $3 off ant DQ cake, as shown in the picture below. He grabs a manager for approval. The guy that comes over had no idea what I was talking about. I repeat that it’s on the sign on the side of the building as you walk in. He grabs a third person. They go look at this sign. I put the cake back because we’re approaching 10 minutes of it being out of the freezer and I didn't know how long they were going to be. They come back in. The third guy says “yeah. The sign isn’t specific. I think that’s an app deal. Do you have the app?” I don’t have the app. The sign doesn’t specify that you need the app for the deal. The guy said something about how it’s not their fault. They don’t put the sign up and that he couldn’t give me the $3 off. I needed the cake. So I just paid full price and left. I wasn’t going to write a review but then I downloaded and checked the app out of curiosity. The app says $2 off a DQ cake. Not even $3. So either way, I wouldn’t have gotten the $3 off. I know it’s just $3. Not a big deal, but it’s the way it was handled and the discrepancy with the app. And the cake ended up having ice chunks all over it.
Atmosphere: 2
Food: 2
Service: 1
kid took my order , put it into the system , waited 30 minutes before his manager told him to make it because he forgot about it. Also very unsanitary in there, bugs in corners, tables not wiped, crumbs on floor, sticky floors. Overall I’d recommend just going to Hudson dairy queen…
Atmosphere: 1
Food: 1
Service: 1
Food has been declining in quality and increasing in price while also taking longer to get
Atmosphere: 2
Food: 3
Service: 2
Why even serve blizzards if they’re straight water, no thanks I won’t be coming back.
Atmosphere: 1
Food: 1
Service: 1
Only issue I had at this dq is I asked for honey BBQ chicken tenders twice I had mentioned and the picture clearly shows they have sauce on the chicken got my chicken it was plan
Atmosphere: 1
Food: 5
Service: 1
It’s DQ so the food isn’t fancy. The thing I don’t like is when you go through the drive thru and order food , as soon as you pull up to the window they hand you the ice cream. Then you have to wait 5-10 minutes for the food , meanwhile the ice cream is melting. I go through the drive thru for the wife and grand kids and it’s half melted by the time I get back. Also this DQ has to be the slowest one I’ve ever been to. No matter what you order, plan on waiting 10-15 minutes if you go there. I have to but if there was another close I wouldn’t. I ordered a 6 piece chicken strip basket and forgot to ask for an extra honey mustard, when I got to the window I asked politely and she snarled at me and acted like I ruined her day because she had to do something.
Atmosphere: 3
Food: 3
Service: 1
I ordered one thing and they ran out of chocolate syrup. Instead of going and getting it they left my ice cream sit on the counter in the hot store for about 10 minutes before the girl called the manager out of the office to go get it. At that point it was just basically liquid. Not sure what was so difficult about opening a bag of chocolate drizzle finishing my ice cream and moving on. Like yall served 5 other people from start to finish before anyone actually attempted to complete mine. So lame.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
I went there yesterday and asked for extra ketchup with my meal. You forgot, no big deal. I went back and went inside to get ketchup. When I left. I was backing out and one of your workers started backing out after me. No big deal we were going the same direction. I pull back in my spot because she started screaming at me. That was uncalled for. Because of ghostbuster girl, I will not give you my business.
First off the lady who took my order was rude. She also gave my meal a very unreasonable portion of fries and the chicken tasted old I paid plenty for both my meals I am not satisfied at all. My first time trying this certain dairy queen. I would not EVER suggest anyone to eat here.
Food: 3
Service: 1
I enjoyed coming here to eat the $7.00 meal. One cheeseburger, one pineapple 🍍 Sunday, one French fry, and a large soda.
The place was extremely clean, the service was outstanding, and the atmosphere was pleasant.
Atmosphere: 5
Food: 5
Service: 5
Luv great service..thanks
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Royal New York Cheesecake Blizzard Treat
Okay food prices are very high though
Atmosphere: 5
Food: 5
Service: 5
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