I paid a lot of money and tipped 15%. Yet, both of my sandwiches were on the wrong bread, and one of them was missing half of the ingredients. Too bad I ordered online. I'm not doing that again. I could have gotten bread, cheese, and lettuce at the convenience store down the street and had a better sandwich.
Atmosphere: 3
Food: 1
Service: 1
Dillydolly
Great young men working there! Very respectful and opened the door for me on the way out! Thank you
Atmosphere: 4
Food: 5
Service: 5
Kristie Love
I ordered from the app. I ordered philly cheese steak on flatbread, they gave me white. The steak on the sub looked like it was already eaten once. I asked light on Mayo and it was dripping off the sub. I went up to the counter to ask for raspberry cheesecake cookies and one guy said they were out , while the other guy said he told him they should have made cookies. Needs a responsible person to make sure things get done....
BONNIE HANSON
The app was not working and after having the counter person call a manager I was told I could not get the 699FL deal in the shop and I had to use the app. Which the counter person said alot of people where having problems with. I said ok I'll go to Cousins subs.
Atmosphere: 1
Food: 1
Service: 1
Nathaniel Flynn
Asked for a wrap and got flat bread. I just found out they don't have wraps. They should have said something
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Steak & Cheese, Cookies
Maliki Puleum
the young man rj was very kind he helped me pick out my sub when i couldn’t decide and helped with the upmost service
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Subway Club
Emilee Ruechel
I had placed an order for curbside at 6:10 pm and got there at that time. I got told it was gonna be a little longer, which is understandable, it was busy. It took another 45 minutes of me sitting in the parking lot waiting for my subs. As there were 3 other people that had walked in and walked out with their sub before I have gotten mine. I love this place and never had this happened before.
Atmosphere: 4
Food: 5
Service: 3
Heather
Very good customer service by Colton and Owen !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All
Tiffany Coleman
Have ordered online here 3 different times, every single time, says our order will be ready within 20-25 minutes, we usually don’t leave our house till the subs are suppose to be ready, which then takes us about 10 minutes to get to this Subway. But somehow even with that extra time our subs are never even started, and they blame it on being “busy” but never once have we pulled up to there being any one else waiting... also have had many occasions where they’re out of marinara or bread...
Updated Review as of 07/09/23: I figured it’s been two years since I’ve last been to this subway, that it probably has improved. Boy was I wrong. One reason I was dissatisfied with my experience is that fact that they had no bread at 7PM? When arriving to pick it up they explained to me they tried calling and that the number wasn’t active, which is 100% my fault, however for a store that doesn’t close till 9, and it only being 7PM, to run out of bread? Was told I could wait over an hour for the bread to cook and cool or they could refund me. Being hungry and just getting off of work, I opted for the refund the go elsewhere. I was told they couldn’t issue me a refund at that moment as a manager would have to that in the morning? I guess we’ll see.
Only eat here if you don't mind the kitchen door being left open exposing it to bugs and mice, staff not wearing hair restraints and questionable hand washing.
cooking Selena
The subway in Pulaski Virginia is the worst experience me and my family ever had very very racist and you cannot get anyone from corporate office to contact you about complaints which makes me think they like people like this working in their stores I was giving a wrong store number so I couldn't put the complaint in. I have been trying for weeks now trying to call subway corporate and not one person answers the phone horrible place
Raelin Smith
Good staff, very welcoming. They run out of stuff frequently but oh well.
TheHonestTruth
Although lately the staff isn’t super friendly the subs are great! We stop here at least once a month and hardly ever have issues.
Sandwich
Atmosphere: 5
Food: 5
Service: 5
I paid a lot of money and tipped 15%. Yet, both of my sandwiches were on the wrong bread, and one of them was missing half of the ingredients. Too bad I ordered online. I'm not doing that again. I could have gotten bread, cheese, and lettuce at the convenience store down the street and had a better sandwich.
Atmosphere: 3
Food: 1
Service: 1
Great young men working there! Very respectful and opened the door for me on the way out! Thank you
Atmosphere: 4
Food: 5
Service: 5
I ordered from the app. I ordered philly cheese steak on flatbread, they gave me white. The steak on the sub looked like it was already eaten once. I asked light on Mayo and it was dripping off the sub. I went up to the counter to ask for raspberry cheesecake cookies and one guy said they were out , while the other guy said he told him they should have made cookies. Needs a responsible person to make sure things get done....
The app was not working and after having the counter person call a manager I was told I could not get the 699FL deal in the shop and I had to use the app. Which the counter person said alot of people where having problems with. I said ok I'll go to Cousins subs.
Atmosphere: 1
Food: 1
Service: 1
Asked for a wrap and got flat bread. I just found out they don't have wraps. They should have said something
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Steak & Cheese, Cookies
the young man rj was very kind he helped me pick out my sub when i couldn’t decide and helped with the upmost service
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Subway Club
I had placed an order for curbside at 6:10 pm and got there at that time. I got told it was gonna be a little longer, which is understandable, it was busy. It took another 45 minutes of me sitting in the parking lot waiting for my subs. As there were 3 other people that had walked in and walked out with their sub before I have gotten mine. I love this place and never had this happened before.
Atmosphere: 4
Food: 5
Service: 3
Very good customer service by Colton and Owen !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All
Have ordered online here 3 different times, every single time, says our order will be ready within 20-25 minutes, we usually don’t leave our house till the subs are suppose to be ready, which then takes us about 10 minutes to get to this Subway. But somehow even with that extra time our subs are never even started, and they blame it on being “busy” but never once have we pulled up to there being any one else waiting... also have had many occasions where they’re out of marinara or bread...
Updated Review as of 07/09/23: I figured it’s been two years since I’ve last been to this subway, that it probably has improved. Boy was I wrong. One reason I was dissatisfied with my experience is that fact that they had no bread at 7PM? When arriving to pick it up they explained to me they tried calling and that the number wasn’t active, which is 100% my fault, however for a store that doesn’t close till 9, and it only being 7PM, to run out of bread? Was told I could wait over an hour for the bread to cook and cool or they could refund me. Being hungry and just getting off of work, I opted for the refund the go elsewhere. I was told they couldn’t issue me a refund at that moment as a manager would have to that in the morning? I guess we’ll see.
Restaurantji Recommends
Only eat here if you don't mind the kitchen door being left open exposing it to bugs and mice, staff not wearing hair restraints and questionable hand washing.
The subway in Pulaski Virginia is the worst experience me and my family ever had very very racist and you cannot get anyone from corporate office to contact you about complaints which makes me think they like people like this working in their stores I was giving a wrong store number so I couldn't put the complaint in. I have been trying for weeks now trying to call subway corporate and not one person answers the phone horrible place
Good staff, very welcoming. They run out of stuff frequently but oh well.
Although lately the staff isn’t super friendly the subs are great! We stop here at least once a month and hardly ever have issues.
Very nice employees at this one.
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