Best cakes ever best service ever would totally recommend no matter what the other review says she's not telling the truth
Atmosphere: 5
Food: 5
Service: 5
Arianna Hughet
This place uses PLASTIC HOLLOW dowels to hold multiple tiered cakes in place. What's worse is when they completely ruined a wedding cake with their incompetence, instead of apologizing, they doubled down and tried blaming everyone under the sun except themselves. Professionals take accountability for their mistakes. Would NOT recommend this bakery to anyone. Making a bride cry on her special day because you chose to cut corners and then trying to blame everyone in her family including a deceased loved one is just beyond shameful. Don't go to Gloria's
Michael Zamora
Gloria takes her time with every cake I’ve ever ordered and it shows. I don’t order cakes from anywhere else in Racine tbh.
They taste great and are the talk of my parties every time ?
Best baker in the area! Very professional! She will ALWAYS work with and even provides great instructions to keep your cake looking great until it is served.
Gloria 's is the best place to get a custom cake in this area!!!
Atmosphere: 5
Food: 5
Service: 5
April Backus
Apparently likes to delete messages and upload to her social media only parts of the conversations that make her seem like she's in the right. Well. Luckily someone screenshotted all the stuff and comments you posted BEFORE you were able to erase them. But nice try though try to get your following to believe you were innocent when you provided a wack cake for a wedding that costed hundreds and you didn't even support it properly. We seen all pictures Including what it looked like on pick up. Pick up photos you can clearly see the cake is bucking by the frosting layers... do better. This lady had a horrible attitude. *update* Clearly you can see upon pick up the ripples under the cake. This was a rushed job and instead of admitting it and taking responsibility she wanted to send nasty messages (yes we have all seen screenshots of all your messages) she would rather berate a customer on Facebook instead of taking accountability for her rush job of a cake.
Clearly you can see upon pick up the lines on the cake. Those should not be there. The cake should be smooth and flat. There should have been better support system in place. Not see through plastic. The cake was leaning at pick up and was addressed. Instead of taking accountability she blamed the bride and the brides mother. This cake was likely still hot when she put it together. Warm at the very least my mother has been making these cakes for 20 plus years and this is the equivalent of a rushed botched cake that was not done properly. So yes. The business is right. I didn't purchase the cake. But I was there when the cake got dropped off at the wedding. And I also seen the cake crumble in the matter of an hour even when her "rules that were posted on fb were followed". So if you want to spend hundreds on a cake, then get belittled and trashed talked about go ahead and order here. We will find much more professional people to hire for cakes.
Also an update since she wants to claim that we are being told to come here and write bad reviews lol. Actually we are not being told to do anything. I'm a high reviewer and leave nothing but honest reviews. Again. I did not purchase said cake but I was at the wedding when the cake arrived and I was there nearly an hour later when it collapsed. I've seen first hand her messages with the person who ordered the cake, ONLY because the person who ordered was bashed by this business on social media instead of it being handled privately. Which it would have been if she hadn't posted to social media then continued to be nasty and then went back and erased numerous comments to make herself look better... she even spoke badly about the deceased to the bride...
DO BETTER. this is not a way to run business. I know I have ran several. Take accountability for your wrong doings. Whether it was an accident or not. Learn from it. And move on. Had you kept this private and not bashed the bride no one would even be coming here to review you. FYI all the reviews I've seen are from people who were also at the wedding.
Atmosphere: 1
Food: 1
Service: 1
Jessica Partlow
Your cinnamon rolls are amazing!
Atmosphere: 5
Food: 5
Service: 5
Erin Lavelle
Totally unprofessional, just wow in a bad way - Update. Lady, I didn't purchase your cake, but I was there and your product failed. It's your online response and posting personal information of your customers that has me grossed out. And that's why I'm calling you out. Do better.
Atmosphere: 1
Food: 1
Service: 1
Ashley Nelson
I do not recommend this place. She has taken to social media to try and protect the very large mistake she made. She clearly did not let the cake cool enough before placing the fondant or enough supports in the cake. The cake was clearly buckling at the base at pick up! Instead of apologizing and trying to fix this issue she's sent friends and everyone she can to her aid and try and make herself look better. That is not how taking accountability works. Take the negative feedback and learn from it. As a business you are going to get negativity and all you can do is learn from it and try and do better the next time
The owner wants to claim lying on anyone who comes and says she made a mistake. I'm a highly rated reviewer. I don't lie, manipulate or try and give a bad review for no reason. This review was well deserved and I have plenty of evidence to back this up.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wedding Cake
Kaitlyn Quiroga
I’ve been ordering LARGE two tier cakes from Gloria for YEARS. Since my son Was 1 years old. He’s 6 now. And she just did a giant cake for him this passed April. I’ve never ever had any issues with transporting the cake from RACINE TO OAK CREEK where I live. when I pick up from her because she carefully instructs transporting instructions. I am so sorry that there are people like this in the world who purposely RUINED a wedding cake gloria spent HOURS on, they demanded an REFUND, & immediately after a refund, this customer gathers friends and family and HIMSELF and spread lies all over her google reviews and social media about her place of business. It’s DISGUSTING. I personally would’ve never issued him a refund. But Gloria you’re amazing and have a PROFESSIONAL heart doing so. Keep baking amazing cakes!!
I have ordered several cakes from Gloria's. All were amazing, beautiful and delicious. Gloria povides clear instructions on transport and care of your cake. I will always support this local business.
Food: 5
Service: 5
Amanda Genther
Gloria has been doing cakes and treats for many years for families in Kenosha and Racine. We are not going to let one bitter couple who allowed someone to handle their cake and didn’t follow directions on their big day ruin it for everyone else! She has always been professional and kind when dealing with all our families!
Atmosphere: 5
Food: 5
Service: 5
Jason McNeill
Bad experience with wedding cake. Watch put!
Atmosphere: 1
Food: 1
Service: 1
Evie Danecki
BEWARE. BEWARE. BEWARE.
If anything goes wrong with your order, this business owner were post your financial information and full name on her website to have family and friends attack you.
BEWARE. BEWARE. BEWARE.
I've never seen a professional act that way in my life! A police report had to be made and small claims court case opened due to unprofessionalism.
DO NOT SHOP HERE.
☀️ORIGINAL REVIEW BELOW☀️
I had my wedding tonight, I ordered a cake from Gloria's, it hadn't even been sitting for two hours and it fell apart.
Not a little but; but completely.
It was already leaning when it was picked up, we were told to "nudge it".
It fell apart in less than an hour. I couldn't be more upset.
We got a refund of $230 NOT ENOUGH. The entire amount needed to be refunded.
We didn't cut the cake, we didn't eat the cake. It all had to be thrown away.
It melted onto the table.
Please do not book this baker. She will RUIN your day.
To small claims court we go, I cannot believe how this all unfolded.
Best cakes ever best service ever would totally recommend no matter what the other review says she's not telling the truth
Atmosphere: 5
Food: 5
Service: 5
This place uses PLASTIC HOLLOW dowels to hold multiple tiered cakes in place. What's worse is when they completely ruined a wedding cake with their incompetence, instead of apologizing, they doubled down and tried blaming everyone under the sun except themselves. Professionals take accountability for their mistakes. Would NOT recommend this bakery to anyone. Making a bride cry on her special day because you chose to cut corners and then trying to blame everyone in her family including a deceased loved one is just beyond shameful. Don't go to Gloria's
Gloria takes her time with every cake I’ve ever ordered and it shows. I don’t order cakes from anywhere else in Racine tbh.
They taste great and are the talk of my parties every time ?
Her homemade cinnamon rolls are fire too
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie, Cake Pop, Wedding Cake, Cupcake, Birthday Cake, Strawberry Cake
Best baker in the area! Very professional! She will ALWAYS work with and even provides great instructions to keep your cake looking great until it is served.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie, Wedding Cake, Cupcake, Birthday Cake
Gloria 's is the best place to get a custom cake in this area!!!
Atmosphere: 5
Food: 5
Service: 5
Apparently likes to delete messages and upload to her social media only parts of the conversations that make her seem like she's in the right. Well. Luckily someone screenshotted all the stuff and comments you posted BEFORE you were able to erase them. But nice try though try to get your following to believe you were innocent when you provided a wack cake for a wedding that costed hundreds and you didn't even support it properly. We seen all pictures Including what it looked like on pick up. Pick up photos you can clearly see the cake is bucking by the frosting layers... do better. This lady had a horrible attitude.
*update*
Clearly you can see upon pick up the ripples under the cake. This was a rushed job and instead of admitting it and taking responsibility she wanted to send nasty messages (yes we have all seen screenshots of all your messages) she would rather berate a customer on Facebook instead of taking accountability for her rush job of a cake.
Clearly you can see upon pick up the lines on the cake. Those should not be there. The cake should be smooth and flat. There should have been better support system in place. Not see through plastic. The cake was leaning at pick up and was addressed. Instead of taking accountability she blamed the bride and the brides mother. This cake was likely still hot when she put it together. Warm at the very least my mother has been making these cakes for 20 plus years and this is the equivalent of a rushed botched cake that was not done properly. So yes. The business is right. I didn't purchase the cake. But I was there when the cake got dropped off at the wedding. And I also seen the cake crumble in the matter of an hour even when her "rules that were posted on fb were followed". So if you want to spend hundreds on a cake, then get belittled and trashed talked about go ahead and order here. We will find much more professional people to hire for cakes.
Also an update since she wants to claim that we are being told to come here and write bad reviews lol. Actually we are not being told to do anything. I'm a high reviewer and leave nothing but honest reviews. Again. I did not purchase said cake but I was at the wedding when the cake arrived and I was there nearly an hour later when it collapsed. I've seen first hand her messages with the person who ordered the cake, ONLY because the person who ordered was bashed by this business on social media instead of it being handled privately. Which it would have been if she hadn't posted to social media then continued to be nasty and then went back and erased numerous comments to make herself look better... she even spoke badly about the deceased to the bride...
DO BETTER. this is not a way to run business. I know I have ran several. Take accountability for your wrong doings. Whether it was an accident or not. Learn from it. And move on. Had you kept this private and not bashed the bride no one would even be coming here to review you.
FYI all the reviews I've seen are from people who were also at the wedding.
Atmosphere: 1
Food: 1
Service: 1
Your cinnamon rolls are amazing!
Atmosphere: 5
Food: 5
Service: 5
Totally unprofessional, just wow in a bad way - Update. Lady, I didn't purchase your cake, but I was there and your product failed. It's your online response and posting personal information of your customers that has me grossed out. And that's why I'm calling you out. Do better.
Atmosphere: 1
Food: 1
Service: 1
I do not recommend this place. She has taken to social media to try and protect the very large mistake she made. She clearly did not let the cake cool enough before placing the fondant or enough supports in the cake. The cake was clearly buckling at the base at pick up! Instead of apologizing and trying to fix this issue she's sent friends and everyone she can to her aid and try and make herself look better. That is not how taking accountability works. Take the negative feedback and learn from it. As a business you are going to get negativity and all you can do is learn from it and try and do better the next time
The owner wants to claim lying on anyone who comes and says she made a mistake. I'm a highly rated reviewer. I don't lie, manipulate or try and give a bad review for no reason. This review was well deserved and I have plenty of evidence to back this up.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wedding Cake
I’ve been ordering LARGE two tier cakes from Gloria for YEARS. Since my son Was 1 years old. He’s 6 now. And she just did a giant cake for him this passed April. I’ve never ever had any issues with transporting the cake from RACINE TO OAK CREEK where I live. when I pick up from her because she carefully instructs transporting instructions. I am so sorry that there are people like this in the world who purposely RUINED a wedding cake gloria spent HOURS on, they demanded an REFUND, & immediately after a refund, this customer gathers friends and family and HIMSELF and spread lies all over her google reviews and social media about her place of business. It’s DISGUSTING. I personally would’ve never issued him a refund. But Gloria you’re amazing and have a PROFESSIONAL heart doing so. Keep baking amazing cakes!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake
Restaurantji Recommends
Best cupcakes with a variety of flavors.
Atmosphere: 5
Food: 5
Service: 5
I have ordered several cakes from Gloria's. All were amazing, beautiful and delicious. Gloria povides clear instructions on transport and care of your cake. I will always support this local business.
Food: 5
Service: 5
Gloria has been doing cakes and treats for many years for families in Kenosha and Racine. We are not going to let one bitter couple who allowed someone to handle their cake and didn’t follow directions on their big day ruin it for everyone else! She has always been professional and kind when dealing with all our families!
Atmosphere: 5
Food: 5
Service: 5
Bad experience with wedding cake. Watch put!
Atmosphere: 1
Food: 1
Service: 1
BEWARE. BEWARE. BEWARE.
If anything goes wrong with your order, this business owner were post your financial information and full name on her website to have family and friends attack you.
BEWARE. BEWARE. BEWARE.
I've never seen a professional act that way in my life! A police report had to be made and small claims court case opened due to unprofessionalism.
DO NOT SHOP HERE.
☀️ORIGINAL REVIEW BELOW☀️
I had my wedding tonight, I ordered a cake from Gloria's, it hadn't even been sitting for two hours and it fell apart.
Not a little but; but completely.
It was already leaning when it was picked up, we were told to "nudge it".
It fell apart in less than an hour.
I couldn't be more upset.
We got a refund of $230 NOT ENOUGH.
The entire amount needed to be refunded.
We didn't cut the cake, we didn't eat the cake.
It all had to be thrown away.
It melted onto the table.
Please do not book this baker.
She will RUIN your day.
To small claims court we go, I cannot believe how this all unfolded.
Small business, needs to be GOOD business.
DO NOT DO IT. BUYER BEWARE.
Atmosphere: 1
Food: 1
Service: 1
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