This was the last Mcdonalds in Racine that was decent. Unsure who was replaced or what changed but the orders have been wrong nearly every time lately; tired of having to work harder than I already do for my food. Won't be coming back anytime in the foreseeable future.
Atmosphere: 1
Food: 2
Service: 1
Ashley K
There is a manager named Edith here that has absolutely no costumer service skills!!! She's horrible at her job parks all the vehicles when she's managing and she tells employees personal business to other employees!!! Completely unprofessional and also argues with employees when she is in the wrong! She'll take it upon herself to tell employees not to come back until the general manager is back from vacation, which sometimes is 3 weeks out!!! Also saying oh my God in Spanish when someone asks her A question, is very unprofessional!!! I do know Spanish and I have heard her say some things that were way out of line, but most people don't understand so I'm sure that's why it's gone as far as it has!!!! They definitely need to retrain her and teach her how to be professional!!!!!
Phantom Magic
Burger was dry, and the bun had some hardness. The fries were not hot or crispy. I gave my extra take-home burger to a possible homeless person who was staying warm inside the restaurant.
Atmosphere: 5
Food: 1
Service: 5
toasta810
Food is good just need more people to not be afraid to talk to customers
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Big Mac
Jacklyn
This McDonald's really dropped the ball I seriously think someone threw my fries into my bag literally all of them where on the bottom of the bag
Atmosphere: 3
Food: 2
Service: 3
Tony Capponi
I was given an order and one of my sandwiches was made incorrectly. I called the store to notify them of their mistake and to see how they would accommodate me, I talked to Raina? Not sure she wouldn't give me a correct spelling. Regardless after about a short 5 minute phone call she wouldn't assist me and Raina hung up the the phone. So I drove back to the establishment on my own time. Where no one in the establishment other than a little old woman in the back who is making the sandwiches would give me their name I was refunded the money. But the disrespect from the workers at this McDonald's especially workers who call themselves managers is uncalled for. Especially when you make a mistake you need to go above and beyond to rectify. It doesn't matter if you're making sandwiches or if you're a doctor saving somebody's life take pride in what you do. They proceeded to get mad at me for their mistake and nobody wants to take responsibility what an establishment.
Atmosphere: 1
Food: 1
Service: 1
Tawnya Young
My grandchildren loved their food
Atmosphere: 5
Food: 5
Service: 5
James Durkin
Old cold food
Atmosphere: 1
Food: 1
Service: 1
Andrew Wawiorka
STRESSFUL experiences. .AVOID This Taylor Ave McDonalds. They were Closed on a Friday morning during Breakfast hours and many people were trying to get in. I placed an order online and was charged and did not receive it. And why is a damn hash brown $2!?!? You people are insane, I know because it takes one to know one.
Atmosphere: 1
Food: 1
Service: 1
Mitch Dresen
Awful experience. They forgot one item and messed up another item on our order. Went inside to get order corrected and not only were they employees apathetic, but just rude about fixing the order (i.e telling us the order was in fact correct, not believing what we actually ordered, never gave us a receipt).. Had to get them to retrieve order in system to prove what we ordered. At that point we just decided on getting a refund and to go somewhere else. McDonald’s sucks
They forgot 2 kids chocolate milks, fries unsalted, no sauce, messed up my husbands order he asked for a plain bacon double cheeseburger, and he got a double cheeseburger with no bacon. Paid the price for a double bacon cheeseburger, they removed everything but the cheese. Plain means no sauce, not no BACON! Also no napkins. Highly advise not to visit this location.
Atmosphere: 1
Food: 1
Service: 1
Haydoge
Dine in closes earlier than listed and the app shuts off all ways to get food for someone on foot other than walking the drive through.
Atmosphere: 1
Food: 3
Service: 1
Rob Sheean
Fries were cold. Sandwich was a bit better but not hot.
Atmosphere: 4
Food: 3
Service: 4
Denise LG
Only ordered a drink but service was fast
Atmosphere: 4
Food: 4
Service: 4
My Activism Is Different
I thought the Mcdonald’s on State Street was the worse until I had the food here. Start by the fact that we ordered a nuggets meal, 2 hamburgers with no onions and mcflurry. The guy said the ice cream machine is down but someone behind him said it was working. Ok you lost your upsell. The two hamburgers had onions on it after we said no onions. Now here it is today I have been throwing up off and on since I woke up this morning. I missed a half a day at work all because someone was careless. Sunday I ate nothing. Just 20 minutes ago I threw up again. Y’all begged for these wages but are doing a half ahh job and that sucks because you deserve a livable wage too. Management really needs to get on their job.
This was the last Mcdonalds in Racine that was decent. Unsure who was replaced or what changed but the orders have been wrong nearly every time lately; tired of having to work harder than I already do for my food. Won't be coming back anytime in the foreseeable future.
Atmosphere: 1
Food: 2
Service: 1
There is a manager named Edith here that has absolutely no costumer service skills!!! She's horrible at her job parks all the vehicles when she's managing and she tells employees personal business to other employees!!! Completely unprofessional and also argues with employees when she is in the wrong! She'll take it upon herself to tell employees not to come back until the general manager is back from vacation, which sometimes is 3 weeks out!!! Also saying oh my God in Spanish when someone asks her A question, is very unprofessional!!! I do know Spanish and I have heard her say some things that were way out of line, but most people don't understand so I'm sure that's why it's gone as far as it has!!!! They definitely need to retrain her and teach her how to be professional!!!!!
Burger was dry, and the bun had some hardness. The fries were not hot or crispy. I gave my extra take-home burger to a possible homeless person who was staying warm inside the restaurant.
Atmosphere: 5
Food: 1
Service: 5
Food is good just need more people to not be afraid to talk to customers
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Big Mac
This McDonald's really dropped the ball I seriously think someone threw my fries into my bag literally all of them where on the bottom of the bag
Atmosphere: 3
Food: 2
Service: 3
I was given an order and one of my sandwiches was made incorrectly. I called the store to notify them of their mistake and to see how they would accommodate me, I talked to Raina? Not sure she wouldn't give me a correct spelling. Regardless after about a short 5 minute phone call she wouldn't assist me and Raina hung up the the phone. So I drove back to the establishment on my own time. Where no one in the establishment other than a little old woman in the back who is making the sandwiches would give me their name I was refunded the money. But the disrespect from the workers at this McDonald's especially workers who call themselves managers is uncalled for. Especially when you make a mistake you need to go above and beyond to rectify. It doesn't matter if you're making sandwiches or if you're a doctor saving somebody's life take pride in what you do. They proceeded to get mad at me for their mistake and nobody wants to take responsibility what an establishment.
Atmosphere: 1
Food: 1
Service: 1
My grandchildren loved their food
Atmosphere: 5
Food: 5
Service: 5
Old cold food
Atmosphere: 1
Food: 1
Service: 1
STRESSFUL experiences. .AVOID This Taylor Ave McDonalds. They were Closed on a Friday morning during Breakfast hours and many people were trying to get in. I placed an order online and was charged and did not receive it. And why is a damn hash brown $2!?!? You people are insane, I know because it takes one to know one.
Atmosphere: 1
Food: 1
Service: 1
Awful experience. They forgot one item and messed up another item on our order. Went inside to get order corrected and not only were they employees apathetic, but just rude about fixing the order (i.e telling us the order was in fact correct, not believing what we actually ordered, never gave us a receipt).. Had to get them to retrieve order in system to prove what we ordered. At that point we just decided on getting a refund and to go somewhere else. McDonald’s sucks
Food: 1
Service: 1
Restaurantji Recommends
They forgot 2 kids chocolate milks, fries unsalted, no sauce, messed up my husbands order he asked for a plain bacon double cheeseburger, and he got a double cheeseburger with no bacon. Paid the price for a double bacon cheeseburger, they removed everything but the cheese. Plain means no sauce, not no BACON! Also no napkins. Highly advise not to visit this location.
Atmosphere: 1
Food: 1
Service: 1
Dine in closes earlier than listed and the app shuts off all ways to get food for someone on foot other than walking the drive through.
Atmosphere: 1
Food: 3
Service: 1
Fries were cold. Sandwich was a bit better but not hot.
Atmosphere: 4
Food: 3
Service: 4
Only ordered a drink but service was fast
Atmosphere: 4
Food: 4
Service: 4
I thought the Mcdonald’s on State Street was the worse until I had the food here. Start by the fact that we ordered a nuggets meal, 2 hamburgers with no onions and mcflurry. The guy said the ice cream machine is down but someone behind him said it was working. Ok you lost your upsell. The two hamburgers had onions on it after we said no onions. Now here it is today I have been throwing up off and on since I woke up this morning. I missed a half a day at work all because someone was careless. Sunday I ate nothing. Just 20 minutes ago I threw up again. Y’all begged for these wages but are doing a half ahh job and that sucks because you deserve a livable wage too. Management really needs to get on their job.
Atmosphere: 1
Food: 1
Service: 1
Loading...