Panda Express
5417 Washington Ave, Racine
(262) 632-3472
Recent Reviews
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It's been the third time multiple items were missing in my delivery order this month. From bigger plates and entrees missing in the bag. I've called the restaurant about these orders but I just keep getting refereed to contacting Panda. Calling Panda support just leads to them making a ticket which can take up to 2 weeks to get a response.
The service is very slow for DoorDash drivers. I’ve been here a couple of times trying to pick up orders and the crew is not as attentive as they should be. It’s almost like you’re being ignored or in restaurant customers when you try to communicate what you need and you usually have a long wait for your order.
Service: 1
Good food, we come here often.
Atmosphere: 5
Food: 5
Service: 5
The staff was changed a yearish ago and this place got so much better
Atmosphere: 5
Food: 5
Service: 5
Javier at the drive thru is super nice! Will come back!
It's OK place for change of pace from sandwiches.
Staff is mostly friendly
Food is always fresh
Kid-friendliness: Only if your child likes other foods besides fries and burgers
Wheelchair accessibility: I believe there is seating that's accessible for a wheel chair and a ramp for entry
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fried Rice, Broccoli Beef, Crab Rangoon, Veggie Spring Roll, The Original Orange Chicken
Great food for a decent price.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chow Mein, The Original Orange Chicken
Being acknowledged by employees however wasn't given any attention for three minutes of awkwardly waiting. They had even made eye contact before going back to doing whatever. Which is fine, but I know they could of at least said one moment. The rest of the visit was okay, got the order and left.
Atmosphere: 4
Food: 3
Service: 1
Excellent food!!
Atmosphere: 5
Food: 5
Service: 5
Food was absolutely disgusting. I was so excited because I love panda express and drove over an hour to this location, but the food was pretty close to dog food. I ended up having to throw it away.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Food fast food Chinese they are pretty good. Loved the orange chicken and greens. Personally I didn't care for the fried rice though. Worth trying
Atmosphere: 5
Food: 4
Service: 5
Weird and terrible experience. Waited about 30+ for my meal because the workers didn’t tell the cook they needed orange chicken, until they were fully out of it. They offered all the other people waiting free things, but didn’t offer me anything. Then, they tried to get me to pay, after I had already paid. The worker brought me my food in a singular bag with someone else’s food in that same bag (I did not come there with anyone, it was just me). Then when I told him that I only had one item, he took my food out of that bag and tried handing my food to me without a bag, silverware and a fortune cookie, and spilled half my rice in the process. I had to explicitly ask for those 3 items. They never gave me more rice and they didn’t give me very much orange chicken either. The food was all around really bad today too. The orange chicken was extremely dry and chewy. The rice was basically like white rice but with vegetables in it. They also took a very long time to get my order to me after the orange chicken was ready. The guy just announced that it was ready and I literally had to ask “okay, where is it” because they still had it sitting on the counter instead of giving it to me. I can’t just walk around the counter and grab it myself? They also prioritize the drive thru and will ignore people waiting inside, part of the reason it took so long to get my order. I think some serious re-training or something needs to happen because it was awful all around. Waste of time and money.
Food: 1
Service: 1
Workers take priority over online orders rather than the customers inside. Cooks take long on cooking food in fact, one of the female cooks working that night didn't include the walnuts in the honey walnut shrimp. They told her and just laughed it off.
Atmosphere: 2
Food: 3
Service: 1
Found a small white worm in my food
Atmosphere: 1
Food: 1
Service: 1
It is a good standard meal option at fair pricing. Not top of the line quality at all, but it gets the job done.
Atmosphere: 4
Food: 4
Service: 4
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