Starbucks
4917 Douglas Ave, Racine
(262) 999-0261
Recent Reviews
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Strawberry acai Lemonade refresher. đ
Love the cold brew and the breakfast sandwiches.
Atmosphere: 5
Food: 5
Service: 5
I'm done with this place! The service sucks, my drinks are messed up more that right. This morning on 8/15/25 I get a nitro cold brew with sweet cream, no sweet cream, send it back asking that they add some they over fill my cup with it, apparently they don't like being held accountable. NEVER again! I'm even deleting the APP. I stopped going to McDonalds 6 years ago because of the same problem, did they hire the same people that worked at the McDonalds????
Atmosphere: 1
Food: 1
Service: 1
I oder a red eye so the coffee would be hot! So what do they do? One person puts the coffee in a cup and let's it sit. Then someone else adds the shot. Now it's not hot. Totally defeating my purpose! No recourse to reheat. And the staff has a difficult hearing me when they have to listen to other orders through the mic. Not good serve for me. Perhaps they should do it the old fashioned way one customer at a time!
Atmosphere: 4
Food: 2
Service: 2
The workers here always have a bad attitude and 7 times out of 10 both mine and my girlfriends order are wrong
Atmosphere: 4
Food: 3
Service: 1
I had a very disappointing experience at this Starbucks today that left me feeling singled out and unwelcome.
I came in to work for a few hours while in town for my sisterâs babyâs arrival. I have a very small emotional support animal (about the size of my hand) who stays fully enclosed in a zipped travel bag at the very bottom of my stroller, with breathable mesh windows. He remains inside the entire time, quiet and contained, you wouldnât even know he was there.
After a long stretch of meetings, I took him out for about 30 seconds just to pet him and take a mental health break before placing him back in his bag. A Starbucks employee approached me and said, âIâm sorry, but we donât allow animals in here.â I immediately apologized, asked briefly if ESAs were allowed, but told her I would put him away and wouldnât take him out again. She said nothing further, simply walked away, so I assumed the matter was resolved.
About 15 minutes later, I accidentally cut my finger and went to the counter to ask for a Band-Aid. While waiting, the same employee abruptly turned to me and said, âSo you know, ESA dogs arenât allowed, and if you come back here with your dog we will report you.â
This was shocking and unnecessary. I was never asked to leave, and after I complied by putting him away, there was no indication there was still an issue. To threaten to âreportâ me after I had already followed instructions created an unnecessarily hostile and uncomfortable situation.
I completely understand health code rules, but this interaction was handled rudely and unprofessionally. Especially considering I was not combative, defensive, or rude when approached. A simple, clear conversation would have been appropriate...this felt like being scolded and humiliated for no reason. I am here for two weeks and planned to come in each morning for breakfast and to answer emails, but I won't ever be returning, with or without my dog.
Atmosphere: 1
Service: 1
They like giving people decaf out of spite, and staff usually has a pretentious attitude. The one on Washington is way nicer, always gets your order right and staff is so polite. Recommend people go there instead.
Atmosphere: 3
Food: 1
Service: 1
Super friendly and great atmosphere
Atmosphere: 5
Food: 5
Service: 5
Good service fast and accurate with the order đ
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Danish, Mango Dragonfruit Refresher
The baristas I have encountered have always been able to give me good suggestions when I have asked. It's nice to know they actually know what they're selling.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon & Gruyère Egg Bites
Restaurantji Recommends
This is a very clean Starbucks compared to many I have visited. Staff was extremely friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Best coffees in
Atmosphere: 5
Food: 5
Service: 5
service is alwaysss good , ?? i get a matcha with brown sugar and salted caramel cold foam . Always taste so good and never messed it up besides a few times there hasnât been given a full pumps of brown sugar which is no biggie but taste rlly good and everyone is so friendly - caledonia location ?
Atmosphere: 5
Food: 5
Service: 5
This is the 3rd time now where you fill the coffee to the rim! Those lids that you have do not do a good job of sealing, especially when you have a stopper in there and that steam causes it to easily come off and it ends up burning me!!!steam Can you please not fill the coffee room the rim,. Again, especially when you have a stopper in there.
Thank you
Iced brown suÄar oatmilk shaken espresso or the iced hazelnut oatmilk shaken espresso! Fly Phenix FLY, name sounds like HIYA! Lmfao rofl
Atmosphere: 5
Food: 5
Service: 5
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