Service and food was good but they added a tip without me knowing. They asked me if I wanted my receipt and when I said yes I held out my hand and he put it in the bag. Then said something in their language. It was so I wouldn't see the tip and say something while I was there. Scamming ass place. I'm disputing it. Then I called and they tried to say it was me. No it wasn't because if I feel you deserve a tip I'll leave one and why not hand me my receipt if I held my hand out??? Make it make sense. The card reader didn't prompt me to leave a tip. I'm pissed.
Atmosphere: 1
Food: 1
Service: 1
Patrick
Store hours online and add storefront says that it is open until 10:00 PM. It is 7 o’clock and it is already closed.
shawn moore
This place is dirty and they don’t give you the correct meat portions
Atmosphere: 1
Food: 1
Service: 1
Karisuma Chyse
I don't care if I'm only there to pick up food. When I use the bathroom, I want there to be soap in the dispenser, because if there's no soap in the dispenser, are the employees washing their hands before they leave the bathroom
Atmosphere: 1
Brian Schovain
More worried about what's going on their phone and making my sandwich and checking me out!
Atmosphere: 1
Food: 3
Service: 1
Yellow Rose
Vegetarian options: The server went out his way to share his own personal vegetarian sandwich with my children & I. We all loved it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Delite
Makayla Barrows (Jade Vanity)
Will never go to the subway on Douglas again. My bf got a wrap that was basically a tiny bit of chicken rolled in flat bread. If he had ordered it as a regular sandwich on flatbread the portions would have been atleast double the amount. My other friend ordered a meatball sandwich with chicken added, well they forgot the meatball part. The whole time the two guys looked clueless and had headphones in (could probably barely hear us). And I don’t know if it’s new but the first area was covered so you couldn’t see them prepare the food, and I feel if we could have seen maybe the no meatballs could have been fixed. But all in all I haven’t been to this subway in a long time because the last few times were similar. I’ve had good experiences at other locations. Don’t go to this one. $42, I should have gone to McDonald’s.
Atmosphere: 1
Food: 1
Service: 1
Justin Czerwinski
Stop stealing for your customers. (Racine won't stand for it)Then when I see the sur- charges & extra tax ask for a refund. Because I'd rather go to Cousin's subs if Im being taxed for grade D meat and mundane service. I don't gamble but Im betting very soon This place will be shut down!!!
Atmosphere: 1
Food: 1
Service: 1
Ninoshka Torres
Worst service ever, the employees had a really bad attitude, they had the meat section closed (you couldn’t see) and they didn’t put the bacon on the sandwich neither the cheese (and was charged for it). Realized when got home of the “mistake” (it really seems he made it on purpose).
Atmosphere: 1
Food: 1
Service: 1
Nidhibiren Patel
Vegetarian options: I have been visiting this subway form last 3 years it’s been good experience for me and last time I got TikTok pizza and that was awesome!! And this time there where some new people working over there and where way more better then the previous one( behavior wise and also way of making subs)
I just paid 14.50 for a 6 inch sandwich. The sandwich maker told me that because I chose the flatbread, that this is how they make it. It is mostly rolled up flatbread. Like two rolls of flatbread around my sandwich. This subway is also more expensive than most of the subways I’ve been to. Almost 2 dollars more for the sandwiches here than they are in Kenosha
Food: 1
Service: 1
Scott
I am so very tired of subways not accepting coupons.subway in general is not the best sub around.I only started eating at subways again recently because of the coupons. but now most of the franchisees in my area stopped taking the coupons altogether.so-so food at optimal prices.. not a good combination.but with a good coupon so-so food at excellent prices is a good coupon. Good job Subway franchisees. you just lost another customer.I will stop eating at all subways again and choose a better tasting sub shop
Atmosphere: 1
Food: 3
Service: 2
Charisse English
I always love subway
Atmosphere: 3
Food: 4
Service: 3
Yolanda N-Turgeon
Horrible, spent $30 I wish I can get back last night. My husband picked up dinner for us, gave him such a hard time. Ate it and acouple hours later we realized got food poisoning(including our 3yr old) since he got a sandwich too. Throwing up, and constantly going to the bathroom now for hrs. With all my medical problems already that’s not okay, and our son. Will be reporting and maybe get our money back or something. 0 stars!!!
Kprice P
Paid for double meat and never received it my ham and turkey sandwich was supposed to come with provolone cheese never got it instead I got an argument on the phone and a façade of they don’t care. There’s plenty of other sub sandwich places in the city that I can go to, and give them my money, not subway again not this subway at least
Service and food was good but they added a tip without me knowing. They asked me if I wanted my receipt and when I said yes I held out my hand and he put it in the bag. Then said something in their language. It was so I wouldn't see the tip and say something while I was there. Scamming ass place. I'm disputing it. Then I called and they tried to say it was me. No it wasn't because if I feel you deserve a tip I'll leave one and why not hand me my receipt if I held my hand out??? Make it make sense. The card reader didn't prompt me to leave a tip. I'm pissed.
Atmosphere: 1
Food: 1
Service: 1
Store hours online and add storefront says that it is open until 10:00 PM. It is 7 o’clock and it is already closed.
This place is dirty and they don’t give you the correct meat portions
Atmosphere: 1
Food: 1
Service: 1
I don't care if I'm only there to pick up food. When I use the bathroom, I want there to be soap in the dispenser, because if there's no soap in the dispenser, are the employees washing their hands before they leave the bathroom
Atmosphere: 1
More worried about what's going on their phone and making my sandwich and checking me out!
Atmosphere: 1
Food: 3
Service: 1
Vegetarian options: The server went out his way to share his own personal vegetarian sandwich with my children & I. We all loved it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Delite
Will never go to the subway on Douglas again. My bf got a wrap that was basically a tiny bit of chicken rolled in flat bread. If he had ordered it as a regular sandwich on flatbread the portions would have been atleast double the amount. My other friend ordered a meatball sandwich with chicken added, well they forgot the meatball part. The whole time the two guys looked clueless and had headphones in (could probably barely hear us). And I don’t know if it’s new but the first area was covered so you couldn’t see them prepare the food, and I feel if we could have seen maybe the no meatballs could have been fixed. But all in all I haven’t been to this subway in a long time because the last few times were similar. I’ve had good experiences at other locations. Don’t go to this one. $42, I should have gone to McDonald’s.
Atmosphere: 1
Food: 1
Service: 1
Stop stealing for your customers. (Racine won't stand for it)Then when I see the sur- charges & extra tax ask for a refund. Because I'd rather go to Cousin's subs if Im being taxed for grade D meat and mundane service. I don't gamble but Im betting very soon This place will be shut down!!!
Atmosphere: 1
Food: 1
Service: 1
Worst service ever, the employees had a really bad attitude, they had the meat section closed (you couldn’t see) and they didn’t put the bacon on the sandwich neither the cheese (and was charged for it). Realized when got home of the “mistake” (it really seems he made it on purpose).
Atmosphere: 1
Food: 1
Service: 1
Vegetarian options: I have been visiting this subway form last 3 years it’s been good experience for me and last time I got TikTok pizza and that was awesome!!
And this time there where some new people working over there and where way more better then the previous one( behavior wise and also way of making subs)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Subway Club, Coca-Cola
Restaurantji Recommends
I just paid 14.50 for a 6 inch sandwich. The sandwich maker told me that because I chose the flatbread, that this is how they make it. It is mostly rolled up flatbread. Like two rolls of flatbread around my sandwich. This subway is also more expensive than most of the subways I’ve been to. Almost 2 dollars more for the sandwiches here than they are in Kenosha
Food: 1
Service: 1
I am so very tired of subways not accepting coupons.subway in general is not the best sub around.I only started eating at subways again recently because of the coupons. but now most of the franchisees in my area stopped taking the coupons altogether.so-so food at optimal prices.. not a good combination.but with a good coupon so-so food at excellent prices is a good coupon. Good job Subway franchisees. you just lost another customer.I will stop eating at all subways again and choose a better tasting sub shop
Atmosphere: 1
Food: 3
Service: 2
I always love subway
Atmosphere: 3
Food: 4
Service: 3
Horrible, spent $30 I wish I can get back last night. My husband picked up dinner for us, gave him such a hard time. Ate it and acouple hours later we realized got food poisoning(including our 3yr old) since he got a sandwich too. Throwing up, and constantly going to the bathroom now for hrs. With all my medical problems already that’s not okay, and our son. Will be reporting and maybe get our money back or something. 0 stars!!!
Paid for double meat and never received it my ham and turkey sandwich was supposed to come with provolone cheese never got it instead I got an argument on the phone and a façade of they don’t care. There’s plenty of other sub sandwich places in the city that I can go to, and give them my money, not subway again not this subway at least
Atmosphere: 2
Food: 2
Service: 1
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