Toppers Pizza
5502 Washington Ave Ste 300, Mt Pleasant
(262) 633-4444
Recent Reviews
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Ordered our pizza at 5:26pm. The estimated delivery time was at 6:36 at the latest. 7:05 rolled around so I called the number listed and it didn't even connect to someone at the store. They told me the pizza would be here by 7... I pointed out it was after 7 already and he told me to call back in 10 minutes if the pizza hasn't been moved to delivery status. It's been just shy of 2 hours and still no pizza. No compensation. Very frustrating
Won’t be ordering from this toppers again. I ordered at night, was diligent in paying attention to the order tracker and “time-frame” in which the order would be delivered. My number was listed multiple times throughout the order. Waited until I’d heard no response and the tracker stated “out for delivery” but received no phone call beyond requesting it be left in the front (because attempting to notify customers of their delivery is common courtesy I thought, even DoorDash has always done that). Foods cold, and definitely was outside for long before the delivery “time-frame.”
Used to be a great restaurant until the new Arab owners took over and started running it into the ground. The food is prepared in unsanitary conditions now, they don't use gloves, wipe their kitchen tools with garbage instead of washing them between uses. The bathroom is constantly flooding with sewage that you can smell all throughout the restaurant, and they probably never even notice cause it's indistinguishable from their body odor.
Do. Not. Eat. Here.
Took 2 hours for my food to get to my house and I'm only 9 minutes away from the store
I waited on the phone for a total of 16 mins. After I was waiting for almost 10 minutes for someone to answer the phone I thought maybe I was supposed to hit a button but nope then waited another seven minutes and finally hung up after I made an order for Domino’s online and it was already thrown in the oven wtf! I have never ate here before and probably never will.
Ordered a pan za and it was decent. Better then dominos or pizza hut tbh.
We got raw topper sticks, and when we called they didn't seem to care at all we are all sick afterwards with stomach problems and the management wouldn't even offer a refund or anything this is terrible service never again
I ordered a large thin crust received a hand tossed. I called and had the issue resolved which I thought until I opened the pizza box . The pizza is not edible the pizza has piles and piles of bacon , only half the pizza is supposed to be bacon not triple the bacon . I called to request a refund was argued with & was denied the refund. I requested his name and customer service phone number which I was denied also, was told he would speak with his manager and call me back never received a call back. i’ve been ordering from this topper for years. I’ve never received this quality of pizza or the horrible customer service I received today . Very disappointed I would like a refund for my pizza.
Clean friendly atmosphere
Staff very pleasant
By far, this is the best toppers that I have ever visited. The service is like none other they're super nice, and they go above and beyond to make sure you leave happy and with great food! I am also amazed that they let me order an obscene amount of parmesan garlic sauce cups as long as I pay for them ?.
10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Topperstix
Restaurantji Recommends
Doesn’t even deserve a STAR… i kind of figured my food was going to be trash when i walked in mind you i NEVER ordered from this location!Everyone was acting weird towards me. You can just feel it in the atmosphere ANYWHO.. Expect a petty pizza if you don’t tip… I think it makes sense to only tip if the food was made the way YOU ordered it and the employees are genuinely kind to you RIGHT?! So i’m glad i didn’t tip. One of my other pizza just had straight cheese and the toppings i wanted… but no pizza sauce…
Atmosphere: 1
Food: 2
Service: 1
visited on Saturday june 29th around noon, ordered online, toppers took payment but the employee cancelled the order from the store, we went in, the computers were supposedly down, took my business to papa johns instead.
Atmosphere: 3
Food: 1
Service: 3
Open late 3am my favorite place.
Food: 5
Service: 5
Ordered a tall boy pizza with extra sauce. No sauce! Not one drop. Nothing! Pizza is like a giant bread stick. Bummer…
Been ordering delivery here for quite a while... always normal Toppers driver, very friendly and fast and never had an issue finding me... must have recently changed to DoorDash but didn't know that until the order was placed and got a confirmation text from DoorDash. Got a text message "we see your address may be difficult to find" (Main St) Driver tried to give me someone else's Chipotle order from 3 blocks away. My food was lukewarm at best by the time they brought the right food... 30min after they picked it up from the restaurant. Issue is probably more DoorDashes issue, but Toppers made a change to their system that negatively impacted the normally good experience... and didn't tell anyone. Probably would have had lower expectations if I knew Dashing was involved.
Food: 3
Service: 1
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