Wingstop
5055 Douglas Ave Ste 400, Racine
(262) 357-2238
Recent Reviews
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This wingstop had really good customer service and the bathrooms were very clean, i would come back
Atmosphere: 5
Food: 5
Service: 5
If it was up to me i would give Zero starts on customer service the skinny lady that is at the register has no customer service at all i got there on 7/31/25 at 11 pm and she was on her phone she didn't even ask if i needed anything till i said hello twice ahe looked at but kept looking at her phone ahe was going to charge me for something else and that's because she was on her phone I don't think ahe has customer service at all she should not be at the counter she did the same thing to 2 other customers i hope a manager takes care of the issue otherwise this place will loose customers.....
Atmosphere: 1
Service: 1
Omg Love love love my wings and sauces yummy!! They were on time. Fresh and delicious!! Fries amazing. Don't get me started on the ranch sauce. That is the very best. I will buy containers of that instead of getting it from the store
Atmosphere: 5
Food: 5
Service: 5
This place has got to be doing something against company policy. The website tells you 8-15 min and you can get there 20 minutes later and they go mark on the order slip and tell you it's going to be 5-10 min still. What is the point of an estimated time when it is never right. Food quality is NOT consistent so you never know if your food will be edible. I cannot wait for Wendy's to open so I never have to think about this place again.
Atmosphere: 1
Food: 2
Service: 1
Very good food
Atmosphere: 5
Food: 5
Service: 5
Absolutely terrible location! Food was dry and grease was bad! Whoever they have cooking back there shouldn’t be. We won’t be returning here again.
Atmosphere: 1
Food: 1
Service: 1
0 out of 10… This is the 3rd time my family tried this location and every single time it somehow got worse! From the order being wrong to the chicken being overcooked and dry and this early in the day somehow the grease tastes and smells burnt. I will never eat at this location again.
Atmosphere: 1
Food: 1
Service: 1
We called this wing stop on 4 mile over and over to place an order but whoever is working Monday night on the 3rd would answer and never say a word. We called 4 times and each time they played there nonsense. We have ordered plenty from this wing stop. I got the message, you don't want our business.
Atmosphere: 1
Food: 5
Service: 1
Well I gave it a year from my last of a few bad experiences, and like a sucker I tried it again because I was craving wings... Big mistake on my part….This time the food was even worse than the last. I'm not sure how you can push out wings in less than 10 mins and expect them to be cooked and crispy but they sure did. The dirty fryer grease overpowered the horrible flavors of the sauces. Undercooked borderline raw fries seasoned with enough salt to clear my driveway after it snows... This has to be one of the worst restaurants I've gotten food from. We ate one of each three flavors and ended up throwing everything away and going hungry.
This place is terrible done eat there!
Atmosphere: 3
Food: 1
Service: 3
I placed an order of 2 10 piece wing combo with all flats for both orders , 4 different sauces and fries with fry seasoning and parmesan cheese on both orders and a 20 oz soda and when I got to the place they didn’t have no order ready under my name so they had to place a whole different order and couldn’t figure out who’s order was who’s and you have someone at front counter that don’t speak English .
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This location has missed items in every single one of our orders in the last year. We have made the manager aware and she has done nothing to correct the situation. We have neither received a refund nor a credit for the delivery service. On top of that, we have been met with terrible attitudes in every encounter at this location. If you’re getting delivery from this location, you can expect for your food to be missing or for it to be cold because you’ll have to go back to get the items missing. Worst business we have ever ordered from. They’re incompetent, rude and lack integrity in every degree.
Atmosphere: 1
Food: 2
Service: 1
Original hot is mouth burning hot for me. I'm scared of what atomic is going to be like.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seasoned French Fries, Cheese Sauce, Cheese Fries
I got verified already. Make sure you don't make your Uber drivers wait over 10 minutes otherwise they get paid more thanks to you.
Atmosphere: 1
Food: 1
Service: 1
I always call to place my order. 2nd time today they forgot the ranch I ordered and payed for. I call them back upon seeing the ranch was left out again. They said you can drive back and pick it up?
My food was already cold from the 12 min drive there and 12 mins back. Now they want me to drive another 24 mins, and waste more gas/time for something I ordered and payed for already.
I shouldn't have to check the order everytime I make a purchase. Disappointing when the ranch is half the reason I even make an order in the 1st place.
If the lack of service continues, I will take my business elsewhere.
Atmosphere: 3
Food: 3
Service: 2
Holdyn did a great job at taking extra care when taking our order. Great sevice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Seasoned French Fries
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