Cousins Subs
3051 Holy Hill Rd, Richfield
(262) 229-2445
Recent Reviews
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Bread was stale and only has meat on about half the sandwich. Fries were cold and hard by the time they finished making our 2 sandwiches. I would never go back.
Atmosphere: 3
Food: 2
Service: 3
The gentleman working the drive thru window was so friendly and had the greatest customer service skills of any drive thru I've been through! Also the sub was delicious!!
Atmosphere: 5
Food: 5
Service: 5
It’s a fast food sub place - don’t go in expecting fine dining. Sometimes mistakes occur but the staff is typically gracious about fixing any problems. Food is great, especially with the addition of more chicken options. Fries and curds are always freshly made.
Atmosphere: 3
Food: 5
Service: 4
Did not get broccoli cheese soup... I got cheese sauce. Sub was cold
Food: 1
Service: 3
Best service!
Atmosphere: 5
Food: 5
Service: 5
Terrible customer service.It was nobody in a restaurant and they had 3 employees I stood by the. Register 8 minutes one of them was cooking the other 2 we're just looking at each other trying to decide who's going come and help me. And then I spoke up I was like, can I get some service here, please? And then one of them approached me.
Atmosphere: 2
Food: 2
Service: 1
Good food and the employees were nice as hell. I'd go again.
I’m finally getting around to do this!!! We had excellent service from the employees at this establishment. I ordered online for an early lunch for a wedding party at the Terrace 167 in September. The presentation was perfect and the subs were delicious. Thank you!
FYI- you need to be on their preferred vendor list for lunch before the big show.
I ordered a chicken bacon cheddar. No bacon. Literally in the name. Also 4 people working and took 20 minutes to get my sub.wasn’t busy.
The club is the best!
Restaurantji Recommends
Not sure what all the negative comments are about. We’ve been here countless times over the last 3 years and never had a negative experience. Workers are great, manager is great, food is great.
Atmosphere: 5
Food: 5
Service: 5
They had questions for our order and allergies. They call and confirmed before making it. That counts.
Atmosphere: 5
Food: 5
Service: 5
went tonight at 5 the tuna sub was a joke not up to the standards I've had there before.
Food sucked restaurant was dirty
Atmosphere: 1
Food: 1
Service: 2
Always a wait, even when placing an online order. It took 35 minutes for 3 subs today.
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